Convergis (TX) Reviews | Glassdoor

Convergis (TX) Reviews

4 reviews

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3.4
StarStarStarStarStar
Recommend to a friend
Approve of CEO
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CEO
2 Ratings

Employee Reviews

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  1. "Crazy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Lubbock, TX
    Former Employee - Customer Service Representative in Lubbock, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Convergis (TX) full-time (Less than a year)

    Pros

    Sales perks, paid time off, fun training, nice computers, smoking area, good hours, quick pay, fun team leaders

    Cons

    Customers are mean sometimes, quick 15 minute breaks, not so comfy seats, hard to get promoted

    Advice to Management

    Higher pay


  2. "Eh"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Proper training
    Pay
    Paid time off
    Friendly environment

    Cons

    No room for improvement
    Not flexible

  3. "Convergys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Lake Mary, FL
    Current Employee - Customer Service Representative in Lake Mary, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great overtime money is great so sign up

    Cons

    parking is not that good move your car on your breaks

    Advice to Management

    none


  4. "good job good pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tier I in Makati City (Philippines)
    Current Employee - Tier I in Makati City (Philippines)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Convergis (TX) full-time (More than a year)

    Pros

    people centered and goal centered workplace.

    Cons

    monthly metric is partially unontrollable.

    Advice to Management

    junk crr and intgrity increases.