Convergys Reviews in Gurgaon, Haryana | Glassdoor

Convergys Gurgaon Reviews

Updated November 13, 2017
136 reviews

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Gurgaon, Haryana (India)

3.1
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Convergys President & CEO Andrea Ayers
Andrea Ayers
60 Ratings

136 Employee Reviews

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Pros
  • My classmates seem fun and it suits me to work from home rather than in an office or call center because of anxiety (in 241 reviews)

  • Great work environment great supervisors (in 179 reviews)

Cons
  • Hours may sometimes challenge work-life balance but management encourages you to try to achieve that (in 76 reviews)

  • travel to call center is long; more hands on training would have been appreciated (in 149 reviews)

More Pros and Cons

  1. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tso in Gurgaon, Haryana (India)
    Former Employee - Tso in Gurgaon, Haryana (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Convergys (Less than a year)

    Pros

    good environment, helpful co-workers and good incentives

    Cons

    The support are sometimes unprofessional


  2. "Great environment for work & growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Officer in Gurgaon, Haryana (India)
    Former Employee - Customer Care Officer in Gurgaon, Haryana (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Convergys full-time (More than a year)

    Pros

    Great environment for work & growth

    Cons

    Salary packages must be increase

    Advice to Management

    Salary packages must be increase however Great environment for work & growth

  3. "Working as a Quality Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Analyst in Gurgaon, Haryana (India)
    Current Employee - Quality Analyst in Gurgaon, Haryana (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Convergys full-time (Less than a year)

    Pros

    We need to audit calls for the agents who took calls in the process of AT&T . we need to guide the agents where they are lacking and which information they r missing

    Cons

    Working is converges is a dream company to work for because I learn money things here still learning is going on because learning never ends in any phase of life and i learn here how to audit calls of the agents who took calls

    Advice to Management

    nothing


  4. "Technical support engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Gurgaon, Haryana (India)
    Current Employee - Technical Support Engineer in Gurgaon, Haryana (India)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Convergys full-time (Less than a year)

    Pros

    Good incentive par, both way cabs

    Cons

    everything, except incentive part. Specially senior management is the most helpless body.

    Advice to Management

    Just grow up and breathe in the outer space.


  5. "Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trainer in Gurgaon, Haryana (India)
    Current Employee - Trainer in Gurgaon, Haryana (India)
    Recommends
    Neutral Outlook

    I have been working at Convergys full-time (More than 5 years)

    Pros

    Its a employee centric organisation and live upto their values.

    Cons

    The growth opportunity is restricted.


  6. "Life with Convergys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate IT Asset Management in Gurgaon, Haryana (India)
    Current Employee - Senior Associate IT Asset Management in Gurgaon, Haryana (India)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Convergys full-time (Less than a year)

    Pros

    Development, Learning, Skill Improvement and Motivational

    Cons

    I do not see any cons in my company.


  7. "Management & Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Associate in Gurgaon, Haryana (India)
    Former Employee - Technical Support Associate in Gurgaon, Haryana (India)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Convergys full-time (More than a year)

    Pros

    Good People and great infra

    Cons

    Bad Management - no fun activity

    Advice to Management

    Try to improve

  8. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Escalation Engineer in Gurgaon, Haryana (India)
    Current Employee - Escalation Engineer in Gurgaon, Haryana (India)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Convergys full-time (More than a year)

    Pros

    nice place to work and grow

    Cons

    nothing bad about the company

    Advice to Management

    nothing


  9. "Very good company to start your career with."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Support in Gurgaon, Haryana (India)
    Former Employee - Tech Support in Gurgaon, Haryana (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Convergys full-time (Less than a year)

    Pros

    Friendly staff,huge opportunities to grow, personality development.

    Cons

    None in my view good company.

    Advice to Management

    Management is good nothing to advise.


  10. "Overall best BPO you could ever get."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Gurgaon, Haryana (India)
    Former Employee - Technical Support Engineer in Gurgaon, Haryana (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Convergys full-time (More than a year)

    Pros

    Friendly environment.
    Good salaries.
    Nice incentives.
    Nice growth oppurtunities.

    Cons

    None that I can fine.

    Advice to Management

    Can be a pain sometimes.


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