Convergys Reviews in Hyderabad, India | Glassdoor

Convergys Hyderabad Reviews

Updated June 16, 2017
36 reviews

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Hyderabad, India Area (India)

3.2
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Convergys President & CEO Andrea Ayers
Andrea Ayers
10 Ratings

36 Employee Reviews

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Pros
  • This was a work from home position (in 230 reviews)

  • Great work environment great supervisors (in 168 reviews)

Cons
  • Work life balance is not balanced (in 70 reviews)

  • It's a call center so you have to be able to handle the client calls that do come in (in 173 reviews)

More Pros and Cons

  1. "Finance Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hyderabad (India)
    Former Employee - Anonymous Employee in Hyderabad (India)
    Recommends
    Positive Outlook

    I worked at Convergys full-time

    Pros

    Very Good company to work with, Excellent employee care and benefits

    Cons

    I have no concerns with the company

    Advice to Management

    Please continue to provide employee benefits


  2. "Workforce Management Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Workforce Management Analyst in Hyderabad (India)
    Current Employee - Workforce Management Analyst in Hyderabad (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Convergys full-time (More than a year)

    Pros

    1. A good company to start with especially for freshers
    2. Work Life balance
    3. Pay is good
    4. Learning
    5. Transport
    6. Job security

    Cons

    1. Slow paced environment
    2. Stagnate growth
    3. Worst facilities
    4. Less Hike
    5. No incentives

  3. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Test Manager in Hyderabad (India)
    Current Employee - Software Test Manager in Hyderabad (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Convergys full-time (More than 10 years)

    Pros

    Pay structure is good.
    Working environment is good.
    It's not a corporate political environment.

    Cons

    Salary hike is too low compare to other companies.
    Hyderabad Center is shrinking day by day.

    Advice to Management

    Think about employee retaintation and growth of hyderabad center


  4. "Good company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Hyderabad (India)
    Former Employee - Anonymous Employee in Hyderabad (India)

    Pros

    Nice learning curve, good colleagues, flexible timings, friendly atmosphere, easy to approach management and 30 leaves (best in the industry)

    Cons

    New management is all about reducing the operational cost - from management point of view this is not a con..


  5. "Good place to work on multiple things"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Program Analysis in Hyderabad (India)
    Former Employee - Associate Program Analysis in Hyderabad (India)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Convergys full-time (More than 5 years)

    Pros

    You get to learn many things in sdlc,salary is as per market standards.

    Cons

    Management not that Good,politics.few managers are rude and unrespectful towards employee.

    Advice to Management

    Management needs to improve


  6. "Nice company to start with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Support Analyst in Hyderabad (India)
    Former Employee - Client Support Analyst in Hyderabad (India)
    Recommends
    Approves of CEO

    I worked at Convergys full-time (More than 5 years)

    Pros

    everything is fine. Good work life balance. Nice environment . Good people to help you.

    Cons

    everything is fine except appraisal process. That needs to be improved which i feel

    Advice to Management

    Appraisal process can be improved


  7. "Director Application Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director Applications Development in Hyderabad (India)
    Former Employee - Director Applications Development in Hyderabad (India)
    Doesn't Recommend
    Positive Outlook

    I worked at Convergys full-time (More than 10 years)

    Pros

    Good compensation, Work Flexibility, MNC Culture

    Cons

    Lack of proper vision, strategy, direction. Stagnated career growth.

    Advice to Management

    Leverage Off Shore Development center fully. Do cutting edge things on shore and use low cost development centers for all support, incremental development.

  8. "Sr Manager IS & T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager IS & T in Hyderabad (India)
    Former Employee - Senior Manager IS & T in Hyderabad (India)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It was a good company to work with great deal of products and services, we could grow as per individuals interest. before IMG getting sold off to Netcraker.

    Cons

    No teamwork, No manager is capable, wrong people are appointed at powerful positions

    Advice to Management

    It is top managements responsibility that they appoint right people at right positions, else good people will leave organization and teams get disintegrated. Organization will fall like play cards, thats exactly whats happening in Convergys Hyderabad the only Development center in India.


  9. "Loved working here"

    StarStarStarStarStar
    Former Employee - Technical Writer in Hyderabad (India)
    Former Employee - Technical Writer in Hyderabad (India)

    I worked at Convergys full-time (More than 3 years)

    Pros

    Friendly atmosphere and supportive management.

    Cons

    Hikes are very low and also in single digit. The chances of going to the next level are also very restricted.

    Advice to Management

    Not much but it would really help if more training sessions are conducted.


  10. "IVR developer (Java)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Analyst in Hyderabad (India)
    Current Employee - Senior Systems Analyst in Hyderabad (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Convergys (More than 3 years)

    Pros

    1. Good work life balance.
    2. Salaries at par with market.
    3. Small workforce in Hyderabad, so visibility is good and growth is faster.

    Cons

    Nothing that I can think of right now.


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