Convergys India Reviews | Glassdoor

Convergys India Reviews

Updated October 19, 2018
317 reviews

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3.4
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317 Employee Reviews

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Pros
  • "Good work environment, good beginner salary, management is good" (in 46 reviews)

  • "The company has very good management, work culture" (in 19 reviews)

Cons
  • "Not much apart from night shifts" (in 18 reviews)

  • "There's no work life balance (9" (in 7 reviews)

More Pros and Cons

  1. Helpful (5)

    "Best Place to work, You would get to learn a lot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Convergys India full-time (More than 5 years)

    Pros

    Work culture is really good

    Cons

    Salaries do meet the market standards


  2. Helpful (7)

    "Microsoft EPS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Convergys India full-time (More than 3 years)

    Pros

    Amazing place to learn the best of Microsoft core technologies such active directory, networking, setup, performance etc.

    Cons

    Poor management and hiring policies. Lack of facilities.

  3. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bengaluru (India)
    Current Employee - Anonymous Employee in Bengaluru (India)
    Recommends
    Neutral Outlook

    I have been working at Convergys India full-time (More than a year)

    Pros

    Work enviroment Is really good.

    Cons

    Growth ristricted. No much salary hike

    Advice to Management

    Na


  4. "Better Employee Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Gurgaon, Haryana (India)
    Former Employee - Customer Service Representative in Gurgaon, Haryana (India)
    Recommends
    Positive Outlook

    I worked at Convergys India full-time (More than a year)

    Pros

    I worked at various BPOs in Delhi . Comparing them, Covergys has better management practices to take care of the emotional needs of their employees. They seems to understand that the nature of job in BPOs is not something delightful in itself and the salary alone doesn't compensate for that. They tried to find opportunities to engage their employees in events, discussions and process improvement meetings. I remember and use the gift on Deepavali even today.

    Canteen -is also taken care of the tastes of the diversity of people who generally come to work in BPOs in Metro.

    Transportation- Responsible

    Cons

    Well the pressure to improve the performance to the scale of 100 % is something that is common to most BPO companies. So it can't be blamed on Convergys alone.


  5. "Good Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Support Engineer in Bengaluru (India)
    Former Employee - Tech Support Engineer in Bengaluru (India)
    Doesn't Recommend
    Negative Outlook

    I worked at Convergys India (Less than a year)

    Pros

    Good place to learn
    Good incentives
    Microsoft process is really good

    Cons

    Less salary
    Work Pressure at times


  6. "Nice company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tso in Gurgaon, Haryana (India)
    Former Employee - Tso in Gurgaon, Haryana (India)

    I worked at Convergys India full-time (More than 3 years)

    Pros

    Its a good company to work, provides good facilities to their employees. Transportation is good, less work pressure.

    Cons

    Doesnt provide good package in most of the processes. And incentive plans are not good in most of the processes.


  7. "company review"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Convergys India full-time (Less than a year)

    Pros

    good transportation and security of women

    Cons

    favoritism and long working hours

  8. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Convergys India full-time

    Pros

    Infrastructure is really very good

    Cons

    Management is not so good

    Advice to Management

    Improve yourself a little please


  9. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Gurgaon, Haryana (India)
    Current Employee - Anonymous Employee in Gurgaon, Haryana (India)
    Recommends
    Positive Outlook

    I have been working at Convergys India full-time (More than a year)

    Pros

    Good oppertunity to grow

    Cons

    Salary part is not good


  10. "Convergys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Associate I in Gurgaon, Haryana (India)
    Current Employee - Technical Support Associate I in Gurgaon, Haryana (India)
    Recommends
    Positive Outlook

    I have been working at Convergys India full-time (Less than a year)

    Pros

    It has good work culture.

    Cons

    Food facility is not good enough.


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