Convergys India Reviews | Glassdoor

Convergys India Reviews

Updated July 25, 2017
243 reviews

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3.4
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243 Employee Reviews

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Pros
  • Excellent work environment culture and excellent management system (in 41 reviews)

  • Training, work culture, cab facility and ambiance (in 13 reviews)

Cons
More Pros and Cons

  1. Helpful (4)

    "Best Place to work, You would get to learn a lot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Convergys India full-time (More than 5 years)

    Pros

    Work culture is really good

    Cons

    Salaries do meet the market standards


  2. Helpful (3)

    "Microsoft EPS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Convergys India full-time (More than 3 years)

    Pros

    Amazing place to learn the best of Microsoft core technologies such active directory, networking, setup, performance etc.

    Cons

    Poor management and hiring policies. Lack of facilities.

  3. "Office 365/EPS amazing place to learn!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Convergys India full-time

    Pros

    -Microsoft office 365/EPS projects is the best you can have.
    -Extreme Learning
    -Fast growth
    -Fast growing Package
    -Further career options

    Cons

    Not much apart from night shifts. If you wish to learn MS Exchange or EPS, this is the best place to be there


  4. "Good start for freshers. Decent work environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Bengaluru (India)
    Former Employee - Technical Support Engineer in Bengaluru (India)
    Recommends
    Positive Outlook

    I worked at Convergys India full-time (More than a year)

    Pros

    Training, work culture, cab facility and ambiance.

    Cons

    Salary and shifts which differ from process to process.

    Advice to Management

    Give hikes


  5. "Good learning curve n employee centric organization."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resource in Pune (India)
    Former Employee - Human Resource in Pune (India)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Convergys India full-time (More than a year)

    Pros

    Job satisfaction n brand value.
    Good work culture with excellent trainers n managers.
    Excellent hiring process with talented recruiters.
    Good location n facility.

    Cons

    No challenges as such however can improve n install some good vendors in the cafeteria with good quality of food.

    Advice to Management

    Display some more motivation to the employees.
    Employees expect good appraisal n increments.


  6. "A Very Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Convergys India full-time

    Pros

    The company has very good management, work culture.

    Cons

    Shift Timings is really tiring.

    Advice to Management

    Continue the good work but stop hiring candidates based on Religion, Caste, Gender. Select the deserving one.


  7. "job seekers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Backend Process in Gurgaon, Haryana (India)
    Current Employee - Backend Process in Gurgaon, Haryana (India)
    Recommends
    Positive Outlook

    I have been working at Convergys India full-time (More than a year)

    Pros

    friendly enviornment and supportive colleauges

    Cons

    unstable process and future growth is difficult

  8. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager

    I worked at Convergys India full-time (More than 8 years)

    Pros

    Respect for individual, Good work environment,

    Cons

    Lack of new learning and growth opportunities.


  9. "Trauma"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Gurgaon, Haryana (India)
    Current Employee - Sales Associate in Gurgaon, Haryana (India)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Convergys India full-time (More than a year)

    Pros

    the management is supportive. You will get your salary on time. Make sure you get an account with CITI bank, here.

    Cons

    Worst cafeterias in the world.
    Horrific appraisal structure.
    No transparency.
    Don't care about employee satisfaction. For example, I after spending 2 years still don't have a locker for myself.
    Incapable Team leaders who can't value individual young minds.
    They need robots who follow everything as per their parameters.
    If you want to get a trauma, Convergys is your place.

    Advice to Management

    Please install new lockers and work towards the coffee machines which smell and no one cleans them at all.
    Also respect the employee who does miss his cab while going home from office and don't make him wait for hours to get a cab.


  10. "Not a great pay master but learning is vast and unrestricted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Lead in Bengaluru (India)
    Current Employee - Project Lead in Bengaluru (India)
    Recommends
    Positive Outlook

    I have been working at Convergys India full-time (More than 3 years)

    Pros

    Great place to lay foundation stones for a career.
    Highly commendable management that shows the way up

    Cons

    Its high time to start looking at the pay structure and re-define them.

    Advice to Management

    Holistic and inclusive growth should be the path forward


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