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Convergys Reston Reviews

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  • Reston, VA
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Recommend to a friend
Approve of CEO
Convergys President & CEO Andrea Ayers
Andrea Ayers
0 Ratings

  • However, the technology team is also not exposed to the constant change within the call center business (in 120 reviews)

  • Scheduling is terriable no work/life balance (in 44 reviews)

More Pros and Cons

1 Employee Reviews

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  1. Management is clueless to new trends

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Reston, VA
    Former Employee - Senior Project Manager in Reston, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Convergys full-time (More than 3 years)


    Visits to the lovely city of Cincinnati. Also pay and benefits were fairly good.


    Management is completely clueless as to how to lead this company and any sense of product management. I felt as if management was purposely trying to sink this company with some of the bad decisions they made. Luckily I left when this company's main projects were migrating customers off of their systems and onto competitors systems. BTW, if you do not plan to relocate to Cincinnati, do not expect any career progression as all opportunities are skewed for employees in Cincinnati.

    Advice to Management

    Leave and let someone who knows how to manage a software company lead this company.

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