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Convergys Reviews
5,087 reviews
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Andrea Ayers
1,673 Ratings
Pros
"Great ability to work from home" (in 261 reviews)
"relaxed and peaceful work Environment" (in 224 reviews)
Cons
"Could have spent more time if work life balance would have been there" (in 93 reviews)
"Its a call center and you will always have your bad days" (in 174 reviews)
![Convergys Logo]()
"Amazing"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookI worked at Convergys (More than 3 years)
Pros
Great pay. Advanced wonderful work
Cons
The people . Calls. Try to get in touch
Convergys 2018-09-26 14:02 PDT![Convergys Logo]()
"Working for convergys"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
RecommendsI worked at Convergys full-time
Pros
Pay was good, nice environment
Cons
Managers were rude and did not try and help anyone
Advice to Management
Make sure managers are doing their jobs
Convergys 2018-12-12 11:14 PST![Convergys Logo]()
"good company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Convergys full-time
Pros
Nice work environment and management
Cons
work schedule is long and tiring
Advice to Management
good managers who know what they do
Convergys 2018-12-02 13:58 PST![Convergys Logo]()
"Great job opportunity"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsApproves of CEOPros
Bonus. Fun people. Great work environment.
Cons
Commute. Call center points based.
Advice to Management
Keep it up
Convergys 2018-11-30 22:02 PST![Convergys Logo]()
"Call Center"
StarStarStarStarStarI worked at Convergys full-time
Pros
They literally hire anyone.
Cons
Since they hire anyone, people are a mess and management sucks.
Convergys 2018-11-27 12:28 PST![Convergys Logo]()
"Ok place"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookDisapproves of CEOI worked at Convergys full-time
Pros
Schedule, hours, friends, lunch , benefit
Cons
Pay, management, food, breaks, park
Convergys 2018-11-23 04:40 PST![Convergys Logo]()
"Start Up Failure"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Convergys full-time (Less than a year)
Pros
I do not think that there was pros working with this company
Cons
Lack of Funding and lazy owners resulted in company shut down
Convergys 2018-11-21 01:24 PST![Convergys Logo]()
"Internet Technical Support"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookI worked at Convergys full-time (More than a year)
Pros
Good coworkers, friendly environment and good work-life balance. If you want over-time it's usually readily available, but not pushed on you.
Cons
Don't bother asking for a raise ever. Even though I was technical support, your "technical support" only went as far as they wanted. If you had knowledge that could help the customer (like a simple computer issue) that was unrelated to the actual internet service, you'll get in trouble for offering to help. They push sales on you a lot, no matter what department you are in.
Advice to Management
Management was nice, but they are just the messengers for relatively cruddy rules.
Convergys 2018-11-16 19:53 PST![Convergys Logo]()
"Loved the job"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at Convergys full-time
Pros
Free cable, free lunch during the holidays.
Cons
Long training process but training is good.
Convergys 2018-11-08 14:32 PST![Convergys Logo]()
"Customer Service"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookI worked at Convergys full-time
Pros
Nice facility, nice break room, cafeteria, and outside area.
Cons
Just another typical call center and the people there were ghetto.
Convergys 2018-11-07 16:33 PST
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