Convergys Employee Reviews about "low pay"

Updated Feb 26, 2020

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3.0
47%
Recommend to a Friend
64%
Approve of CEO
Convergys President & CEO Andrea Ayers
Andrea Ayers
1,808 Ratings
Pros
Cons
  • "Very low pay for the work you have to do(in 136 reviews)

  • "All while upper management constantly take extra breaks or walk around the building chatting(in 109 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "low pay"

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  1. "Remote Customer Service"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Remote Customer Service Representative in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Convergys full-time for more than a year

    Pros

    Great company, fair hours, flexible schedules

    Cons

    low pay for the amount of stress.

  2. "Ok company"

    3.0
    Former Employee - Anonymous Employee 

    I worked at Convergys full-time for more than a year

    Pros

    Manager was great and co workers were fun to work with

    Cons

    Long hours, low pay, difficult customers


  3. Helpful (1)

    "Has gone down hill"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Sales and Service Associate in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Convergys full-time for more than 10 years

    Pros

    They hire anyone who can read

    Cons

    Very dishonst, may have insurance but still cant afford to see a doctor. Very low pay for the work you have to do

  4. Helpful (2)

    "Not a long term career"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT/Systems in West Palm Beach, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Convergys full-time for more than 8 years

    Pros

    Salaries are good if you're upper management.

    Cons

    Long term, experienced employees aren't valued. Geared toward young, entry level positions with low pay. Then, release you if you have more than 5 or 10 years. Benefits are dwindling too. And simply talking about how "fun" it is to work there doesn't make it so.

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  5. Helpful (2)

    "Convergys..."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Greenville, NC
    Doesn't Recommend

    I worked at Convergys full-time for more than a year

    Pros

    Steady source of income for family

    Cons

    Scheduling and bidding for schedules; mandated holidays and overtime on weekends; team leaders not following procedures along with employees; low pay for extreme work environment

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  6. "Pretty decent for a call center"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Pueblo, CO
    Recommends
    Positive Outlook

    I worked at Convergys full-time for less than a year

    Pros

    Good benefits, friendly coworkers, pto even for part timers

    Cons

    Low pay, high stress, lots of downtime and people got sent home early a lot.

  7. "*"

    3.0
    Current Employee - Anonymous Employee 

    I have been working at Convergys full-time

    Pros

    Opportunities for growth, Stable Client(Charter/Spectrum), Customer Service Development

    Cons

    Low pay, Unorganized management

  8. Helpful (1)

    "Customer Service Representative"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Logan, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Convergys part-time for more than 3 years

    Pros

    Tuition Reimbursement = great for college students Can work Part-time or Full-time Lots of benefits

    Cons

    Low pay Sometimes your time off requests are denied Micromanaging Preferential treatment

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  9. "Training is great coaches not so much"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Support in Stuarts Draft, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Convergys full-time for more than a year

    Pros

    Training, benefits, work at hone

    Cons

    Hours, once in production coaches are rude and threaten termination every day, low pay

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  10. "Job security if you accept lower pay"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook

    I worked at Convergys full-time

    Pros

    Some job security, benefits, promotes from within, and some company activities

    Cons

    drama, unclear job paths, and low pay

Viewing 1 - 10 of 136 English Reviews