Convergys is now part of Concentrix. For up to date information and jobs, please see the Concentrix profile.
Convergys Employee Reviews about "low pay"
Updated Feb 26, 2020
Clear All
Full-time, Part-time
English
Job Function
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
Job Status (2)
- Current Employees
- Contract
- Full-time
- Freelance
- Intern
- Part-time
Location
- Worldwide
- United States - All Cities
- - Ohio
- - Cincinnati, OH Area
- - Akron, OH Area
- - Cleveland, OH Area
- - Columbus, OH Area
- - Mansfield, OH Area
- - Toledo, OH Area
- - Alabama
- - Florence, AL Area
- - Montgomery, AL Area
- - Valley, AL Area
- - Forest Home, AL
- - Arizona
- - Phoenix, AZ Area
- - Tucson, AZ Area
- - Na Ah Tee, AZ
- - South Phoenix, AZ
- - California
- - Los Angeles, CA Area
- - San Francisco, CA Area
- - San Jose, CA Area
- - Santa Barbara, CA Area
- - Home Gardens, CA
- - Lake Mary, CA
- - Orland, CA
- - Colorado
- - Denver, CO Area
- - Pueblo, CO Area
- - Trinidad, CO
- - District of Columbia
- - Washington, DC Area
- - Florida
- - Daytona Beach, FL Area
- - Jacksonville, FL Area
- - Miami-Fort Lauderdale, FL Area
- - Ocala, FL Area
- - Orlando, FL Area
- - Port St. Lucie, FL Area
- - Tallahassee, FL Area
- - Tampa, FL Area
- - Georgia
- - Albany, GA Area
- - Atlanta, GA Area
- - Brunswick, GA Area
- - Columbus, GA Area
- - Hinesville, GA Area
- - Savannah, GA Area
- - Valdosta, GA Area
- - Waycross, GA Area
- - Cairo, GA
- - Johns Creek, GA
- - West Valdosta, GA
- - Idaho
- - Boise, ID Area
- - Pocatello, ID Area
- - Illinois
- - Chicago, IL Area
- - St. Louis, MO Area
- - Indiana
- - Indianapolis, IN Area
- - Madison, IN Area
- - Terre Haute, IN Area
- - Iowa
- - Omaha, NE Area
- - Sioux City, IA Area
- - Kansas
- - Kansas City, MO Area
- - Wichita, KS Area
- - Kentucky
- - Elizabethtown, KY Area
- - Paducah, KY Area
- - Grayson, KY
- - Hyden, KY
- - Lexington-Fayette, KY
- - Paintsville, KY
- - Louisiana
- - Baton Rouge, LA Area
- - Monroe, LA Area
- - Natchez, MS Area
- - Maryland
- - Baltimore, MD Area
- - Massachusetts
- - Boston, MA Area
- - Michigan
- - Detroit, MI Area
- - Minnesota
- - Minneapolis-St. Paul, MN Area
- - Mississippi
- - North Biloxi, MS
- - Missouri
- - Farmington, MO Area
- - Cincinnati, MO
- - Nebraska
- - Nevada
- - Las Vegas, NV Area
- - New Jersey
- - Philadelphia, PA Area
- - New Mexico
- - Albuquerque, NM Area
- - Las Cruces, NM Area
- - New York State
- - Buffalo, NY Area
- - New York City, NY Area
- - Syracuse, NY Area
- - Utica, NY Area
- - Watertown, NY Area
- - North Carolina
- - Asheville, NC Area
- - Charlotte, NC Area
- - Fayetteville, NC Area
- - Greensboro, NC Area
- - Greenville, NC Area
- - Hickory, NC Area
- - Jacksonville, NC Area
- - Kill Devil Hills, NC Area
- - Raleigh-Durham, NC Area
- - Rocky Mount, NC Area
- - Wilmington, NC Area
- - Williamston, NC
- - Oklahoma
- - Oklahoma City, OK Area
- - Shawnee, OK Area
- - Tulsa, OK Area
- - Stratford, OK
- - Oregon
- - Albany, OR Area
- - Coos Bay, OR Area
- - Portland, OR Area
- - Salem, OR Area
- - Pennsylvania
- - Johnstown, PA Area
- - Pittsburgh, PA Area
- - Somerset, PA Area
- - Williamsport, PA Area
- - South Carolina
- - Charleston, SC Area
- - Columbia, SC Area
- - Florence, SC Area
- - Tennessee
- - Chattanooga, TN Area
- - Clarksville, TN Area
- - Humboldt, TN Area
- - Knoxville, TN Area
- - Nashville, TN Area
- - Brainerd, TN
- - Texas
- - Austin, TX Area
- - Brownsville, TX Area
- - Dallas-Fort Worth, TX Area
- - El Paso, TX Area
- - Houston, TX Area
- - Jacksonville, TX Area
- - Killeen, TX Area
- - Laredo, TX Area
- - Longview, TX Area
- - Lubbock, TX Area
- - McAllen, TX Area
- - Nacogdoches, TX Area
- - San Antonio, TX Area
- - Tyler, TX Area
- - Waco, TX Area
- - L R Bell Colonia, TX
- - South Mountain, TX
- - Utah
- - Cedar City, UT Area
- - Ogden, UT Area
- - Provo, UT Area
- - Salt Lake City, UT Area
- - Virginia
- - Lynchburg, VA Area
- - Norfolk, VA Area
- - Richmond, VA Area
- - Staunton, VA Area
- - Colonial Beach, VA
- - Stanley, VA
- - Washington State
- - Aberdeen, WA Area
- - Longview, WA Area
- - Seattle, WA Area
- - West Virginia
- - Bluefield, WV Area
- - Wisconsin
- - Appleton, WI Area
- - Milwaukee, WI Area
- Australia - All Cities
- - Queensland
- - Thane
- Belgium - All Cities
- - Brussels
- - Brussels, Belgium Area
- Bulgaria - All Cities
- - Sofia (city)
- - Sofia, Bulgaria Area
- Cameroon - All Cities
- - West
- - Bamenda, Cameroon Area
- Canada - All Cities
- - Alberta
- - Edmonton, AB, Canada Area
- - Lethbridge, AB
- - British Columbia
- - Kamloops, BC, Canada Area
- - Vancouver, BC, Canada Area
- - Manitoba
- - Winnipeg, MB, Canada Area
- - Newfoundland and Labrador
- - Saint John's, NL, Canada Area
- - Nova Scotia
- - Halifax, NS, Canada Area
- - Digby, NS
- - Glace Bay, NS
- - New Glasgow, NS
- - Ontario
- - Belleville, ON, Canada Area
- - London, ON, Canada Area
- - Ottawa, ON, Canada Area
- - Toronto, ON, Canada Area
- - Windsor, ON, Canada Area
- China - All Cities
- - Jiangsu
- - Nanjing, China Area
- - Shanghai
- - Shanghai, China Area
- Colombia - All Cities
- - Bogota
- - Bogota, Colombia Area
- - Risaralda
- - Pereira, Risaralda
- Costa Rica - All Cities
- - Heredia
- - San Jose, Costa Rica Area
- - Limon
- - Puerto Limón, Costa Rica Area
- - San Jose
- Cote d'Ivoire - All Cities
- - Lagunes
- - Abidjan, Cote d'Ivoire Area
- Cuba - All Cities
- - Holguín
- - Santiago de Cuba, Cuba Area
- Democratic Republic of Congo - All Cities
- - Bandundu
- - Benga, Bandundu
- Dominican Republic - All Cities
- - National District
- - Santo Domingo, Dominican Republic Area
- Egypt - All Cities
- - Cairo Governorate
- - Cairo, Egypt Area
- El Salvador - All Cities
- - San Salvador
- - San Salvador, El Salvador Area
- France - All Cities
- - Ile-de-France
- - Paris, France Area
- - Pays de la Loire
- - Angers
- Germany - All Cities
- - Berlin
- - Berlin, Germany Area
- - Lower Saxony
- - Osnabrück
- - North Rhine-Westphalia
- - Dusseldorf, Germany Area
- - Münster, North Rhine-Westphalia
- Greece - All Cities
- - Attica
- - Athens, Greece Area
- Honduras - All Cities
- - Cortés
- - San Pedro Sula, Honduras Area
- India - All Cities
- - Delhi
- - New Delhi, India Area
- - East
- - Gujarat
- - Thān
- - Haryana
- - Haryāna
- - Karnataka
- - Bangalore, India Area
- - Maharashtra
- - Mumbai, India Area
- - Pune, India Area
- - Aundh
- - Pune City
- - Tamil Nadu
- - Chennai, India Area
- - Telangana
- - Hyderabad, India Area
- - Uttar Pradesh
- - Lucknow, India Area
- - Uttaranchal
- - Kol
- - West Bengal
- - Gur Gram
- Ireland - All Cities
- - Dublin
- - Dublin, Ireland Area
- - Munster
- - Cork, Ireland Area
- Israel - All Cities
- - Tel Aviv
- - Tel Aviv-Yafo, Israel Area
- Italy - All Cities
- - Lombardy
- - Milan, Italy Area
- Malaysia - All Cities
- - Kuala Lumpur
- - Kuala Lumpur, Malaysia Area
- - Selangor Darul Ehsan
- Mexico - All Cities
- - Zacatecas
- - Chalchihuites, Zacatecas
- Netherlands - All Cities
- - North Holland
- - Amsterdam, Netherlands Area
- New Zealand - All Cities
- - Wellington
- - Wellington, New Zealand Area
- Nicaragua - All Cities
- - Managua
- - Managua, Nicaragua Area
- Pakistan - All Cities
- - Punjab
- - Multān, Pakistan Area
- Philippines - All Cities
- - Agusan del Sur
- - Manila, Philippines Area
- - Antique
- - Bacolod City
- - Poblacion, Antique
- - Bacolod
- - Bacolod, Bacolod
- - Baguio
- - Baguio, Baguio
- - Bataan
- - Cebu City, Philippines Area
- - Cebu City
- - Davao
- - Davao
- - Dipolog
- - Dipolog
- - Laguna
- - Mandaue
- - Manila
- - Mindoro Occidental
- - Makati, Mindoro Occidental
- - National Capital Region
- - Pampanga
- - Pasay
- - Province of Cavite
- - Province of Cebu
- - Province of Quezon
- - Quezon City
- - Rizal
- - South Cotabato
- - Manil
- - Zamboanga
- - Zamboanga, Philippines Area
- Poland - All Cities
- - Lublin
- - Lublin
- - West Pomerania
- - Szczecin, West Pomerania
- Singapore - All Cities
- - Singapore, Singapore Area
- Spain - All Cities
- - Galicia
- - A Coruña
- Sweden - All Cities
- - Skåne
- - Malmo, Sweden Area
- Thailand - All Cities
- - Krung Thep Mahanakhon
- - Bangkok, Thailand Area
- Tunisia - All Cities
- - Ariana
- - Tunis
- - Béja
- - Bārdaw
- Turkey - All Cities
- - Istanbul
- - Istanbul, Turkey Area
- United Kingdom - All Cities
- - England
- - Birmingham, UK Area
- - Cambridge, UK Area
- - Darlington, UK Area
- - Leeds, UK Area
- - London, UK Area
- - Manchester, UK Area
- - Newcastle upon Tyne, UK Area
- - Slough, UK Area
- - Northern Ireland
- - Belfast, UK Area
- - Scotland
- - Edinburgh, UK Area
English
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
Pros
"Work from Home job so that was a pro" (in 266 reviews)
"Work environment is excellent, especially the infrastructure is fantastic" (in 246 reviews)
Cons
"Very low pay for the work you have to do" (in 136 reviews)
"All while upper management constantly take extra breaks or walk around the building chatting" (in 109 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Reviews about "low pay"
Return to all Reviews"Remote Customer Service"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Convergys full-time for more than a year
Pros
Great company, fair hours, flexible schedules
Cons
low pay for the amount of stress.
Pros
Manager was great and co workers were fun to work with
Cons
Long hours, low pay, difficult customers
- Helpful (1)
"Has gone down hill"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at Convergys full-time for more than 10 years
Pros
They hire anyone who can read
Cons
Very dishonst, may have insurance but still cant afford to see a doctor. Very low pay for the work you have to do
- Helpful (2)
"Not a long term career"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookDisapproves of CEOI worked at Convergys full-time for more than 8 years
Pros
Salaries are good if you're upper management.
Cons
Long term, experienced employees aren't valued. Geared toward young, entry level positions with low pay. Then, release you if you have more than 5 or 10 years. Benefits are dwindling too. And simply talking about how "fun" it is to work there doesn't make it so.
Continue reading - Helpful (2)
"Convergys..."
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendI worked at Convergys full-time for more than a year
Pros
Steady source of income for family
Cons
Scheduling and bidding for schedules; mandated holidays and overtime on weekends; team leaders not following procedures along with employees; low pay for extreme work environment
Continue reading "Pretty decent for a call center"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookI worked at Convergys full-time for less than a year
Pros
Good benefits, friendly coworkers, pto even for part timers
Cons
Low pay, high stress, lots of downtime and people got sent home early a lot.
Pros
Opportunities for growth, Stable Client(Charter/Spectrum), Customer Service Development
Cons
Low pay, Unorganized management
- Helpful (1)
"Customer Service Representative"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookNo opinion of CEOI worked at Convergys part-time for more than 3 years
Pros
Tuition Reimbursement = great for college students Can work Part-time or Full-time Lots of benefits
Cons
Low pay Sometimes your time off requests are denied Micromanaging Preferential treatment
Continue reading "Training is great coaches not so much"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookNo opinion of CEOI worked at Convergys full-time for more than a year
Pros
Training, benefits, work at hone
Cons
Hours, once in production coaches are rude and threaten termination every day, low pay
Continue reading"Job security if you accept lower pay"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookI worked at Convergys full-time
Pros
Some job security, benefits, promotes from within, and some company activities
Cons
drama, unclear job paths, and low pay
Join the Convergys team