Convergys "low pay" Reviews | Glassdoor
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    Convergys Employee Reviews about "low pay"

    Updated Nov 29, 2019

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    2.9
    48%
    Recommend to a Friend
    57%
    Approve of CEO
    Convergys CEO Andrea Ayers
    Andrea Ayers
    1,779 Ratings
    Pros
    Cons

    • "Convergys ran contracts like a call center" (in 175 reviews)

    • "low pay for the amount of stress" (in 134 reviews)

    More Pros and Cons

    Reviews about "low pay"

    Return to all Reviews

    1. "Remote Customer Service"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Remote Customer Service Representative in Orlando, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Convergys full-time for more than a year

      Pros

      Great company, fair hours, flexible schedules

      Cons

      low pay for the amount of stress.

      Convergys2018-08-09
    2. Helpful (2)

      "Not a long term career"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - IT/Systems in West Palm Beach, FL
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Convergys full-time for more than 8 years

      Pros

      Salaries are good if you're upper management.

      Cons

      Long term, experienced employees aren't valued. Geared toward young, entry level positions with low pay. Then, release you if you have more than 5 or 10 years. Benefits are dwindling too. And simply talking about how "fun" it is to work there doesn't make it so.

      Continue reading
      Convergys2019-01-26
      3. Join the Convergys team
      See Our Latest Jobs
    3. Helpful (2)

      "Convergys..."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Greenville, NC
      Doesn't Recommend

      I worked at Convergys full-time for more than a year

      Pros

      Steady source of income for family

      Cons

      Scheduling and bidding for schedules; mandated holidays and overtime on weekends; team leaders not following procedures along with employees; low pay for extreme work environment

      Continue reading
      Convergys2018-08-25

    4. "Pretty decent for a call center"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Pueblo, CO
      Recommends
      Positive Outlook

      I worked at Convergys full-time for less than a year

      Pros

      Good benefits, friendly coworkers, pto even for part timers

      Cons

      Low pay, high stress, lots of downtime and people got sent home early a lot.

      Convergys2018-08-09

    5. "*"

      StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Convergys full-time

      Pros

      Opportunities for growth, Stable Client(Charter/Spectrum), Customer Service Development

      Cons

      Low pay, Unorganized management

      Convergys2018-08-05
    6. Helpful (1)

      "Customer Service Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Logan, UT
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Convergys part-time for more than 3 years

      Pros

      Tuition Reimbursement = great for college students Can work Part-time or Full-time Lots of benefits

      Cons

      Low pay Sometimes your time off requests are denied Micromanaging Preferential treatment

      Continue reading
      Convergys2018-03-19

    7. "Training is great coaches not so much"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - IT Support in Stuarts Draft, VA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Convergys full-time for more than a year

      Pros

      Training, benefits, work at hone

      Cons

      Hours, once in production coaches are rude and threaten termination every day, low pay

      Continue reading
      Convergys2017-11-13

    8. "Job security if you accept lower pay"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook

      I worked at Convergys full-time

      Pros

      Some job security, benefits, promotes from within, and some company activities

      Cons

      drama, unclear job paths, and low pay

      Convergys2017-10-08
    9. Helpful (3)

      "At home Customer Service Rep"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Miami, FL
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Convergys full-time for less than a year

      Pros

      Work at home Zero commute, gas, tolls, time

      Cons

      Low pay for using your own equipment and connection No benefits Strict attendance policy

      Continue reading
      Convergys2017-09-15

    10. "Sr Ops Technical Support"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend

      I worked at Convergys full-time

      Pros

      Good people, good benefits.

      Cons

      Not good communication, low work life balance, low pay.

      Convergys2017-09-01
    Found 134 reviews
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