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Convergys Employee Reviews about "low pay"
Updated Feb 26, 2020
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Recommend to a Friend
Approve of CEO
Andrea Ayers
1,808 Ratings
Pros
"Work from Home job so that was a pro" (in 266 reviews)
"Work environment is excellent, especially the infrastructure is fantastic" (in 246 reviews)
Cons
"Very low pay for the work you have to do" (in 136 reviews)
"All while upper management constantly take extra breaks or walk around the building chatting" (in 109 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Reviews about "low pay"
Return to all Reviews
"Remote Customer Service"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Convergys full-time for more than a year
Pros
Great company, fair hours, flexible schedules
Cons
low pay for the amount of stress.
Pros
Manager was great and co workers were fun to work with
Cons
Long hours, low pay, difficult customers
- Helpful (1)
"Has gone down hill"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at Convergys full-time for more than 10 years
Pros
They hire anyone who can read
Cons
Very dishonst, may have insurance but still cant afford to see a doctor. Very low pay for the work you have to do
- Helpful (2)
"Not a long term career"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookDisapproves of CEOI worked at Convergys full-time for more than 8 years
Pros
Salaries are good if you're upper management.
Cons
Long term, experienced employees aren't valued. Geared toward young, entry level positions with low pay. Then, release you if you have more than 5 or 10 years. Benefits are dwindling too. And simply talking about how "fun" it is to work there doesn't make it so.
Continue reading - Helpful (2)
"Convergys..."
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendI worked at Convergys full-time for more than a year
Pros
Steady source of income for family
Cons
Scheduling and bidding for schedules; mandated holidays and overtime on weekends; team leaders not following procedures along with employees; low pay for extreme work environment
Continue reading "Pretty decent for a call center"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookI worked at Convergys full-time for less than a year
Pros
Good benefits, friendly coworkers, pto even for part timers
Cons
Low pay, high stress, lots of downtime and people got sent home early a lot.
Pros
Opportunities for growth, Stable Client(Charter/Spectrum), Customer Service Development
Cons
Low pay, Unorganized management
- Helpful (1)
"Customer Service Representative"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookNo opinion of CEOI worked at Convergys part-time for more than 3 years
Pros
Tuition Reimbursement = great for college students Can work Part-time or Full-time Lots of benefits
Cons
Low pay Sometimes your time off requests are denied Micromanaging Preferential treatment
Continue reading "Training is great coaches not so much"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookNo opinion of CEOI worked at Convergys full-time for more than a year
Pros
Training, benefits, work at hone
Cons
Hours, once in production coaches are rude and threaten termination every day, low pay
Continue reading"Job security if you accept lower pay"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookI worked at Convergys full-time
Pros
Some job security, benefits, promotes from within, and some company activities
Cons
drama, unclear job paths, and low pay
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