Convergys Employee Reviews about "work environment"

Updated Sep 2, 2020

To filter reviews, or .
3.0
47%
Recommend to a Friend
64%
Approve of CEO
Convergys President & CEO Andrea Ayers
Andrea Ayers
1,808 Ratings
Pros
Cons
  • "Very low pay for the work you have to do(in 136 reviews)

  • "All while upper management constantly take extra breaks or walk around the building chatting(in 109 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "work environment"

Return to all Reviews
  1. "My experience was very good. Very professional Hiring Team, Recruiting. I loved working for this company."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Talent Acquisition Coordinator in Tampa, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Convergys full-time for more than a year

    Pros

    From day 1, you are able to get insurance. You are given 17 paid days off plus 9 holiday paid days every year. Fast work environment, advancement made easy.

    Cons

    I can't think of any cons!

    Continue reading
  2. "Flexible and understanding"

    4.0
    Former Employee - Technical Support Specialist 

    I worked at Convergys full-time for more than a year

    Pros

    The company has flexible scheduling, the overall working environment was positive, and the managers and other employees for the most part got along really well.

    Cons

    I never did run in to any cons. I had a sudden family situation and had to quit and move suddenly, and the company was very understand and worked with me to get through the process of leaving very well.


  3. "DO NOT WORK HERE"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Analyst in Erlanger, KY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Convergys full-time for less than a year

    Pros

    Decent starting pay if you just need a job

    Cons

    The hours, Not enough hourly pay for the number of hours, I was not getting the pay for the job I originally applied for, you do not receive benefits at all through certain positions, Shared desks, terrible work environment.

  4. "Easy interview process"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Care Specialist in Arnold, MO

    I worked at Convergys full-time for more than a year

    Pros

    Room for growth overall good work environment

    Cons

    Not enough pay some of the employees are messy

  5. "A Job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Subscriber Advisor in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Convergys full-time for less than a year

    Pros

    No problem getting OT. 2 plus weeks of paid training

    Cons

    Work environment is similar to a high school

    Continue reading
  6. "good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Convergys full-time

    Pros

    Nice work environment and management

    Cons

    work schedule is long and tiring

    Continue reading
  7. "Great job opportunity"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Insurance Agent in Rio Rancho, NM
    Recommends
    Approves of CEO

    I have been working at Convergys

    Pros

    Bonus. Fun people. Great work environment.

    Cons

    Commute. Call center points based.

    Continue reading
  8. Helpful (4)

    "Atrocious"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Convergys full-time for less than a year

    Pros

    A paycheck if you are seeking a short-term job while searching for something better

    Cons

    Where do I begin? My first impression was good. The building is very nice, pool table, video game area, very clean and well maintained building. Upon arrival to the training room, I realized where the trouble would begin. I was being trained with some of the most unprofessional, clownish, ghetto co-workers I had ever experienced in my life. I don't know why and how they were hired. It felt like I was in a classroom for behavioral disordered persons. Some of my classmates were loud, rude, obnoxious, immature and regularly disruptive. The trainer seemed afraid to call them out on their behavior. Everyone in the room was over 21. Ages range 21-55. Bad training: I was not able to hear the trainer (who rushed the process) due to outbursts, singing, popping of fingers, laughing etc. Disgusting unprofessional behavior. They hire anyone. Toxic work environment, bullying seems to be encouraged as the team leads were equally unprofessional. I left as soon as I realized that this is an unhealthy TOXIC workplace. Tampa office-ridiculous. Easily the worst experience I have ever had. Management does not care. Once I got on the phones, the rude behavior continued. People were exceptionally loud and made it difficult to hear the customers. I was actually afraid to say anything. Aggressive, rude and hostile people are allowed to bully those there to work. Horrible place.

    Continue reading
  9. "Customer Service Rep."

    3.0
    Former Employee - Anonymous Employee 
    Doesn't Recommend

    I worked at Convergys full-time

    Pros

    Great Benefits, great staff and work environment

    Cons

    The schedule was not consistent.

  10. Helpful (1)

    "Tech support"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tech Support in Toledo, OH

    I worked at Convergys full-time for less than a year

    Pros

    Easy work environment, nice coworkers

    Cons

    Poor management, lots of unprofessionalism

    Continue reading
Viewing 1 - 10 of 316 English Reviews