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Convergys Employee Reviews about "work environment"
Updated Sep 2, 2020
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- - England
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English
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Recommend to a Friend
Approve of CEO
Andrea Ayers
1,808 Ratings
Pros
"Work from Home job so that was a pro" (in 266 reviews)
"Work environment is excellent, especially the infrastructure is fantastic" (in 246 reviews)
Cons
"Very low pay for the work you have to do" (in 136 reviews)
"All while upper management constantly take extra breaks or walk around the building chatting" (in 109 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Reviews about "work environment"
Return to all Reviews
"My experience was very good. Very professional Hiring Team, Recruiting. I loved working for this company."
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookNo opinion of CEOI worked at Convergys full-time for more than a year
Pros
From day 1, you are able to get insurance. You are given 17 paid days off plus 9 holiday paid days every year. Fast work environment, advancement made easy.
Cons
I can't think of any cons!
Continue readingPros
The company has flexible scheduling, the overall working environment was positive, and the managers and other employees for the most part got along really well.
Cons
I never did run in to any cons. I had a sudden family situation and had to quit and move suddenly, and the company was very understand and worked with me to get through the process of leaving very well.
"DO NOT WORK HERE"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at Convergys full-time for less than a year
Pros
Decent starting pay if you just need a job
Cons
The hours, Not enough hourly pay for the number of hours, I was not getting the pay for the job I originally applied for, you do not receive benefits at all through certain positions, Shared desks, terrible work environment.
"Easy interview process"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I worked at Convergys full-time for more than a year
Pros
Room for growth overall good work environment
Cons
Not enough pay some of the employees are messy
"A Job"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookNo opinion of CEOI worked at Convergys full-time for less than a year
Pros
No problem getting OT. 2 plus weeks of paid training
Cons
Work environment is similar to a high school
Continue reading"good company"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Convergys full-time
Pros
Nice work environment and management
Cons
work schedule is long and tiring
Continue reading"Great job opportunity"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsApproves of CEOI have been working at Convergys
Pros
Bonus. Fun people. Great work environment.
Cons
Commute. Call center points based.
Continue reading- Helpful (4)
"Atrocious"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Convergys full-time for less than a year
Pros
A paycheck if you are seeking a short-term job while searching for something better
Cons
Where do I begin? My first impression was good. The building is very nice, pool table, video game area, very clean and well maintained building. Upon arrival to the training room, I realized where the trouble would begin. I was being trained with some of the most unprofessional, clownish, ghetto co-workers I had ever experienced in my life. I don't know why and how they were hired. It felt like I was in a classroom for behavioral disordered persons. Some of my classmates were loud, rude, obnoxious, immature and regularly disruptive. The trainer seemed afraid to call them out on their behavior. Everyone in the room was over 21. Ages range 21-55. Bad training: I was not able to hear the trainer (who rushed the process) due to outbursts, singing, popping of fingers, laughing etc. Disgusting unprofessional behavior. They hire anyone. Toxic work environment, bullying seems to be encouraged as the team leads were equally unprofessional. I left as soon as I realized that this is an unhealthy TOXIC workplace. Tampa office-ridiculous. Easily the worst experience I have ever had. Management does not care. Once I got on the phones, the rude behavior continued. People were exceptionally loud and made it difficult to hear the customers. I was actually afraid to say anything. Aggressive, rude and hostile people are allowed to bully those there to work. Horrible place.
Continue reading Pros
Great Benefits, great staff and work environment
Cons
The schedule was not consistent.
- Helpful (1)
"Tech support"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I worked at Convergys full-time for less than a year
Pros
Easy work environment, nice coworkers
Cons
Poor management, lots of unprofessionalism
Continue reading
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