Conversant Reviews in New York City, NY | Glassdoor

Conversant New York City Reviews

13 reviews

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New York City, NY Area

2.7
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Bryan Kennedy
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13 Employee Reviews

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Pros
  • Work-life balance is decent for vast majority of people (in 17 reviews)

  • Overall Great company and great people (in 23 reviews)

Cons
  • Somewhat detached upper management (in 25 reviews)

  • Work/life balance is nearly impossible to achieve (in 9 reviews)

More Pros and Cons

  1. "Needs Overhaul"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great group of people to work with

    Cons

    Workload is not distributed properly. A major disconnect between multiple teams that result in negative outcomes for all parties including clients. Sales goals cannot be feasibly met based on lack of human resource, current product sets, and overall sales technique to produce new business and renewals

    Advice to Management

    Don't wait for someone to leave before you acknowledge their work (both in praise and monetary compensation)


  2. Helpful (1)

    "Great People, Uncertain Outlook"

    Star Star Star Star Star
    Former Employee - New York in New York, NY
    Former Employee - New York in New York, NY

    I worked at Conversant (More than a year)

    Pros

    Work with some fantastic people....smart and collaborative. Will be provided with the necessary support to succeed

    Perks aren't anything special, but unlimited vacation days are a plus

    Cons

    Future of the company's position in the marketplace is uncertain, and not effectively communicated.

    Faces a lot of challenges with a growing percent of media budgets going programmatic


  3. Helpful (7)

    "Poorly run, highly political mess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Conversant (More than a year)

    Pros

    There are a few great employees left, but I doubt they'll last long with this management in place. "Unlimited" vacation policy could be good, if you have a manager that lets you use it.

    Cons

    -Extreme lack of trust between management and employees. Even great employees working 70+ hour weeks are scolded if they're not at their desks promptly at 9am. Showing face matters more than doing work.

    -Upper management is extremely cheap and operates based on archaic rules rather than doing what's best for the employees/business. You can't get promoted at all unless you've been with the company for at least 1 year. Once you've been with the company for at least one year, you can only be promoted in April or October. Raises are only in April or October if your base salary is less than $70k. If it's greater than $70k, you are only eligible for raises in April etc. etc. etc.

    -Several instances of employees being screwed out of bonuses or commission based on b.s. legal loopholes. Make sure you read any contracts thoroughly before signing.

    -Hiring process is excruciating, if you can somehow manage to get an open req approved. No matter how desperately you need help, the useless internal recruiters will send you worthless resumes that show a complete misunderstanding of the role. If you manage to find someone you actually want to hire, there's a 17 step process you need to follow before an offer can go out, at which point your great candidate has probably already taken a different job.

    -Technology is outdated, lacks basic necessities and is completely unintuitive. Prioritization on the product/engineering side is a mess and doesn't put the users or the clients first.

    -The only thing that matters is the bottom line. Everything is designed to squeeze the highest possible margin out of each client, rather than doing what's best for the client in order to grow the business and bring in significant revenue in the future. The internal ad server has a 55% margin automatically built in.

    -Management is all politics/nepotism. Communication is poor and when it does happen it's mostly fake corporate b.s.

    Advice to Management

    Figure out where your talent is and focus on supporting those employees. Listen to them. Give them flexibility, trust and opportunity for real growth.


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  5. Helpful (1)

    "Advertiser Account Rep."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advertiser Account Representative in New York, NY
    Former Employee - Advertiser Account Representative in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Conversant full-time (Less than a year)

    Pros

    Learned a lot about Affiliate Marketing. The working atmosphere is relaxed and informal.

    Cons

    Expected to be on-call or work from home when not in the office. Not many work holidays given. Flexible vacation time offered not a fixed amount of days, which is a way to make sure you don't take too many vacation days.


  6. Helpful (5)

    "New name, same junk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in New York, NY
    Former Employee - Account Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Conversant full-time (More than a year)

    Pros

    Some of the employees in NY were awesome, though many have left recently.

    Cons

    Poor culture, different rules for different departments, AEs are royalty and are permitted reign to walk over support staff (though many do not take advantage of this). Dress code, office hours, poor upper management. Nepotism runs rampant in the NY office. Very little is done to keep top-talent. Managers often promise promotions and compensation that never come, almost no career growth potential.


  7. Helpful (13)

    "Outdated tech stack and disorganized mess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Conversant full-time (More than 3 years)

    Pros

    -some really great ppl (small percentage)
    -salaries are fair for non-sales side
    -good for entry level to gain experience (you'll be overworked from day 1 and be forced to become a Macgyver in online advertising)

    Cons

    -All decisions run out of CHI (aka Dotomi) - upper management is completely out of touch, unreachable, and many of them seem to suffer from megalomania. Mid and lower management is paralyzed by fear for their own jobs or yet another "re org" (aka promoting yes men out of the original Dotomi crew).
    -General morale is really poor. Very few people are happy and it's a depressing place to work.
    -They have no idea how to make all their business units work together so it's a constant fight internally to do anything.
    -Tech stack is circa 2005 and many features are broken or not relevant
    -The vacation policy put in place in 2013 meant that anyone with seniority or expertise was on vacation for weeks at a time during Q4. A lot of things broke. It was not fun. Poor decision making
    -Benefits are expensive for the size of the company.
    -Slow moving on pretty much everything. The CEO personally approves every req, even down to the intern.
    -Many meetings. Many, many many meetings. Full of people scared to lose their jobs. It's really sad. See: morale statement above.

    Advice to Management

    If the massive turnover isn't prompting massive changes, there's really nothing I could say. I've worked there for a total of 4 years and it was a sad day when I realized how miserable I was because of your attitude, lack of gratitude for the hundreds of people that work long hours to contribute to the company. I realized I have zero interest in making another dollar for the company.


  8. Helpful (1)

    "Good learning opportunity, future growth is limited"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Management in New York, NY
    Current Employee - Account Management in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Conversant full-time (More than 3 years)

    Pros

    Small but nice office.
    Good people.
    Good salary, won't undercut you like more well known companies.
    They have a better outlook of their future with a recent name change and a company wide initiative.

    Cons

    -Upward growth is limited almost forcing you to look for a new opportunity.
    -Departments tend to stay amongst themselves. For a small office, not a lot of bonding.

    Advice to Management

    You're a good company just make sure to follow your new "One" initiative.


  9. Helpful (1)

    "Great Company, Great Growth Potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Conversant full-time (More than a year)

    Pros

    During my time at ValueClick, I have been given the necessary tools to learn and develop my career. I came to the company with limited digital experience and was given the proper guidance, training, and support to grow and rise through the ranks. If you are looking for a company with great growth potential that genuinely cares about the progression and advancement of its employees, then ValueClick fits the bill. In addition, the culture is good and the future vision for the company is exciting. There is great growth potential on all fronts.

    Cons

    Limited space due to expanding staff


  10. "Average"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in New York, NY
    Current Employee - Sales in New York, NY
    Recommends
    Positive Outlook

    I have been working at Conversant full-time (More than a year)

    Pros

    Smart people, quick turn around time on projects, great support teams. Good benefits, office locations and a growing industry.

    Cons

    For a media technology company, it seemed extremely corporate. Odd to work in a growing technology space with none of the benefits that come with working in that environment.

    Advice to Management

    Create a better company culture, working environment.


  11. Helpful (1)

    "A wealth of opportunities for those with a passion for online, video and mobile sales. Great growth company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook

    I have been working at Conversant full-time (More than a year)

    Pros

    Dedicated, passionate team of sellers, planners, and AMs. Hands on managers who are great mentors and who create a great working environment. Plenty of growth opportunities to move within the org.

    Cons

    Growing and adding staff, need additional space w/ more meeting rooms



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