Conversica Reviews | Glassdoor

Conversica Reviews

Updated September 26, 2017
54 reviews

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4.0
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Conversica CEO Alex Terry
Alex Terry
9 Ratings

54 Employee Reviews

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Pros
  • Absolutely cutting edge technology (in 7 reviews)

  • Great benefits such as provided lunches, generous time off, and great medical coverage with no waiting period (in 6 reviews)

Cons
  • Usual growing pains with any company that is rapidly expanding market share (in 3 reviews)

  • Wish there was more hours in the day to give share with all my clients the new releases, features, and solutions that become available (in 2 reviews)

More Pros and Cons

  1. Helpful (2)

    "Inspiring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Foster City, CA
    Current Employee - Management in Foster City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Conversica full-time (Less than a year)

    Pros

    Smart, dedicated people. Employee-friendly culture. Absolutely cutting edge technology. Dynamic environment for development and learning. And most importantly - product that customers absolutely love! (over 70 NPS score)

    Cons

    Nothing that's worth mentioning here.

    Advice to Management

    Keep making good decisions and hiring great people.


  2. Helpful (2)

    "Awesome Technology/ Dysfunctional leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO
    Doesn't Recommend

    I worked at Conversica full-time (Less than a year)

    Pros

    Conversica has an amazing technology platform!

    Cons

    Dysfunctional leadership in the Kansas City office that has a small technology mindset. I wouldn't recommend working here.

    Advice to Management

    Take time to really learn the company values and implement them.

  3. "nope"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Conversica full-time

    Pros

    The food in Bellingham is good.

    Cons

    Management will literally say anything to convince you of what they want.


  4. Helpful (2)

    "Technical Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Bellingham, WA
    Former Employee - Technical Support in Bellingham, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Conversica full-time (More than a year)

    Pros

    Great work environment and benefits. People are awesome.

    Cons

    Open floor plan so it would get too loud, no privacy either.


  5. Helpful (2)

    "Exciting Company, Exciting Product!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Bellingham, WA
    Current Employee - Customer Success Manager in Bellingham, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Conversica full-time (More than a year)

    Pros

    - Incredibly cutting edge"customer-focused" product
    - Continuously evolving to meet the requests and needs of clients
    - Strong leadership
    - Love my teammates, boss, and colleagues
    - Lunch/snacks/lots of soda water options
    - Innovation and enthusiasm across all departments, Executive Staff, and CEO

    Cons

    - Wish there was more hours in the day to give share with all my clients the new releases, features, and solutions that become available

    Advice to Management

    - Keep innovating!
    - Keep hiring!
    - Let's have more group events/gatherings/parties to celebrate our teamwork and successes!


  6. Helpful (1)

    "Growing Company with tons of Growth Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Bellingham, WA
    Current Employee - Account Manager in Bellingham, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Conversica full-time (More than a year)

    Pros

    It's one of the few tech companies located in Bellingham. Great benefits such as provided lunches, generous time off, and great medical coverage with no waiting period.

    The company has been around for about 10 years, and is growing quickly, meaning that employees who work hard there are lots of opportunities for advancement.

    Cons

    The company is transitioning from a start up company to a larger company, and definitely had growing pains. The job can get stressful, and sometimes the hours can be long.

    Advice to Management

    More employee incentives to keep up the level of work expected


  7. "Poor backwards training, lack of belief in their product."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Bellingham, WA
    Former Employee - Account Manager in Bellingham, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Conversica full-time (Less than a year)

    Pros

    Great lunches, that is all. Lots of toys but don't you dare enjoy them!

    Cons

    Young staff, poor management, don't understand their value

    Advice to Management

    Find new ones. Car salesman language is unacceptable

  8. Helpful (1)

    "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The product is really great

    Cons

    team communication could be better


  9. "Awesome"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great software clients love. Great coworkers. You can make good money.

    Cons

    Management is pretty rough. Lots of management changes over the course of a few years

    Advice to Management

    I have no comments to management


  10. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible hours, great benefits, great hours, great atmosphere

    Cons

    Always tough when a company is newer but this company is on its way up

    Advice to Management

    Continue training and supporting your staff and they will continue to blow results through the roof


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