Cooley Dickinson Hospital Reviews | Glassdoor

Cooley Dickinson Hospital Reviews

Updated April 30, 2017
23 reviews

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2.9
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Carol M. Smith
5 Ratings

23 Employee Reviews

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  1. "Wonderful team approach to respectful employee treatment and great patient care."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Physical Therapist II in Hadley, MA
    Current Employee - Physical Therapist II in Hadley, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cooley Dickinson Hospital full-time (More than 3 years)

    Pros

    Great team dynamics, respectful and appreciative leadership, CEO Joanne is amazing and has really placed respect for team dynamics as her primary goal (no more God complexes), competitive salaries and benefits, focus and attention to patient care more than dollars is awesome (45 min treatments are almost unheard of anymore).

    Cons

    Since merging with Mass General many things are great (like more and better resources) but the future red tape is showing itself ever more present and likely to interfere with getting things done with any sense of efficiency.

    Advice to Management

    Keep doing what you're doing and fighting for great treatment of both patients and employees.


  2. "management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Northampton, MA
    Current Employee - Manager in Northampton, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Cooley Dickinson Hospital full-time (More than 8 years)

    Pros

    They have the support of a bigger hospital and network to assist in financial issues or operational support including the clinical departments.

    Cons

    The culture as far as trustworthiness is by far the worst I have ever worked in. Everyone is out for themselves and will stick a knife in your back as soon as you walk away. There are some very nice people that work there but you can only trust a handful at best.

    Advice to Management

    My advice to the board of directors is get rid of the senior team with the exception of one or two if you want real change in culture.

  3. "Never a dull!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pca in Northampton, MA
    Current Employee - Pca in Northampton, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Staff is excellent, a lot of very good, attentive care happens here !

    Cons

    No getting out on scheduled time, only one break which is unpaid.

    Advice to Management

    Help staff transfer when requested


  4. "Go live support"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in New Smyrna Beach, FL
    Former Employee - Anonymous Employee in New Smyrna Beach, FL

    I worked at Cooley Dickinson Hospital (More than a year)

    Pros

    Great place to work. Friendly staff and pleasant working conditions

    Cons

    Horrible weather in the winter


  5. "Not the same"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, MA
    Former Employee - Anonymous Employee in Springfield, MA

    I worked at Cooley Dickinson Hospital (More than 5 years)

    Pros

    Long history of serving the community

    Cons

    New leadership, new culture are nothing to be proud of


  6. Helpful (3)

    "not a keeper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Psychiatric Counselor in Northampton, MA
    Former Employee - Psychiatric Counselor in Northampton, MA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Cooley Dickinson Hospital full-time (More than a year)

    Pros

    experience was useful in helping shape how working in the field differs from what you learn in school

    Cons

    Not appreciated. While experience was useful it was the most useful in learning how I didn't want to behave and work in the field.

    Advice to Management

    Provide more opportunity and support to direct care staff.


  7. Helpful (1)

    "I went for one job, but was given another which was confusing, but I ended up liking the job they gave me very much."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Physician Assistant in Northampton, MA
    Former Employee - Physician Assistant in Northampton, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cooley Dickinson Hospital full-time (Less than a year)

    Pros

    Laid back atmosphere, small hospital, friendly people (mostly!).

    Cons

    In-house disagreements about staffing which were not worked out before I went on-site to perform the job for which I was hired.

    Advice to Management

    Find ways to be sure that critical decision makers/staff are on board and supportive of hires being made. Have fail-safe measures to protect new employees from some of the in-house disagreements over clinical staffing.

  8. Helpful (1)

    "If it had not been for personalities that needed to control the situation I would still be there today."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse in Northampton, MA
    Former Employee - Registered Nurse in Northampton, MA

    I worked at Cooley Dickinson Hospital full-time (Less than a year)

    Pros

    workplace in itself was up to date and expanding (2006) New wing being built.

    Cons

    Lack of teamwork. It was each man or woman for him/herself. There was nothing in place for lateral bullying.

    Advice to Management

    management needs training on conflict management. Hopefully this has changed since my time there,


  9. "A great local community hospital."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Northampton, MA
    Current Employee - Anonymous Employee in Northampton, MA
    Recommends
    No opinion of CEO

    Pros

    Great co workers who support each other and are there for the patients. The satisfaction of seeing a patient recover and go home.

    Cons

    Standing on concrete floors for 8 or 12 hours a day, Having a health insurance that is privatley funded so they have the right to deny services that should be covered by law.

    Advice to Management

    Consider changing the way the health insurance policy is written so that services that were once deemed as not medically necessary can be covered.


  10. Helpful (2)

    "OK place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Not Available. in Northampton, MA
    Former Employee - Not Available. in Northampton, MA

    Pros

    There are many good staff members who work hard to provide the necessary care for patients.

    Cons

    When I worked there, they seemed to be asking staff for their contribution to the hospital, yet spending money on a myriad of consultants. I thought that senior staff were employed because of their experience in specific areas. Why then is it necessary to bring in consultants for what seems like every little thing? Also, there was no system of merit raises, so that someone who was doing an outstanding job got the same raise as someone who, eg, could be on probation. Does that make sense?

    Advice to Management

    Communicate with staff and treat them as adults. Don't have rules just for the sake of having them (such as not allowing office staff - who do not usually go on the wards - from wearing open toe sandals during the summer heat).


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