Cooper’s Hawk Winery & Restaurants Reviews | Glassdoor

Cooper’s Hawk Winery & Restaurants Reviews

Updated July 14, 2018
212 reviews

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3.7
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Tim McEnery
158 Ratings

212 Employee Reviews

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Pros
  • "It is a cool place to say that you work at, benefits with food and wine, friendly staff" (in 16 reviews)

  • "Great money, good benefits, you get 50% off food and alcohol when you’re not working and free wine tastings twice a month" (in 6 reviews)

Cons
  • "Everything revolves around wine club memberships" (in 18 reviews)

  • "turnover is high, long hours, schedules are done a month in advance" (in 11 reviews)

More Pros and Cons

  1. "Awesome place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tasting Room Attendant in Tampa, FL
    Former Employee - Tasting Room Attendant in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cooper’s Hawk Winery & Restaurants (More than a year)

    Pros

    It was very informative, fun, and flexible.

    Cons

    Not a set schedule.

    Cooper’s Hawk Winery & Restaurants Response

    Jun 29, 2018 – Talent Acquisition Coordinator

    Thank you for leaving us a review! If you have any suggestions or ideas as to how we could improve, please don't hesitate to let us know!


  2. "Server"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Countryside, IL
    Former Employee - Anonymous Employee in Countryside, IL

    I worked at Cooper’s Hawk Winery & Restaurants part-time (More than 5 years)

    Pros

    Always busy. Wine club brings people in.

    Cons

    small sections, corporate atmosphere does not allow staff to let guests know when closed. they will stay 2-3 hours after closing time. Too much pressure to sell wine clubs, guests don't like the sales pitch, and it affects tips.

    Cooper’s Hawk Winery & Restaurants Response

    Jul 11, 2018 – Talent Acquisition Coordinator

    Thank you for the review and your hard work! We appreciate the feedback and if you ever have any ideas as to how we could improve please let us know at suggestions@chwinery.com.

  3. "One Manager that cares"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Oak Park, IL
    Current Employee - Server in Oak Park, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cooper’s Hawk Winery & Restaurants full-time (Less than a year)

    Pros

    The discount and tastings
    and the food when the kitchen decides to make your food.

    Cons

    Managers are never on the same page.
    They let some people that work in the office think they have more power than they do.
    There is only one manager that cares.
    Kitchen is inconsistent- employee meal- forget it. They mess it up. Don't make it or make a huge deal when you are trying to take food home that you pay for......

    Advice to Management

    Be present. Be on the floor. There is only one manager on the team that truly represents caring about people. She will go to any table. She will stay late to help you. Take care of your employees. Keep the kitchen accountable.

    Cooper’s Hawk Winery & Restaurants Response

    Jul 19, 2018 – Talent Acquisition Coordinator

    Thank you for sharing your feedback with us. We take all concerns very seriously and will do our best to look into the situation. In the event that you feel comfortable providing more specific... More


  4. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Cincinnati, OH
    Current Employee - General Manager in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cooper’s Hawk Winery & Restaurants full-time (Less than a year)

    Pros

    Very professional and a great corporate support team. From the on-boarding to the actual training, the team members have been phenomenal.

    Cons

    None so far. Everybody is awesome

    Advice to Management

    Keep the culture growing. Keep taking care of you team members and Cooper’s hawk will thrive.

    Cooper’s Hawk Winery & Restaurants Response

    Jun 29, 2018 – Talent Acquisition Coordinator

    Thank you for the review! We are glad you are enjoying your time at Cooper's Hawk-Cincinnati!


  5. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Arlington Heights, IL
    Former Employee - Server in Arlington Heights, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cooper’s Hawk Winery & Restaurants full-time (More than 5 years)

    Pros

    flexible scheduling, community environment, team work

    Cons

    no bussers, you clean your own tables and run all your food and drinks

    Cooper’s Hawk Winery & Restaurants Response

    Jun 21, 2018 – Talent Acquisition Coordinator

    Thank you for leaving a review! If you have any feedback you would like to share with us or any suggestions, please reach out to us! You can send in ideas to suggestions@chwinery.com as to how we... More


  6. "decent overall experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cooper’s Hawk Winery & Restaurants part-time

    Pros

    food discounts, plenty of hours

    Cons

    really busy, long hours, uncomfortable uniforms

    Advice to Management

    hire more people to lessen the workload a little

    Cooper’s Hawk Winery & Restaurants Response

    Jun 13, 2018 – Talent Acquisition Coordinator

    Thank you for leaving a review! If you have any additional feedback you would like to share with us or any suggestions, please reach out to us! You can send in ideas to suggestions@chwinery.com as to... More


  7. "I work the line, fry cook and pantry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cooper’s Hawk Winery & Restaurants full-time

    Pros

    Its gets busy but theres always someone to help

    Cons

    And can get pretty busy most of the time

    Cooper’s Hawk Winery & Restaurants Response

    Jun 11, 2018 – Talent Acquisition Coordinator

    Thank you for leaving us a kind review!

  8. "Satisfied server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in Tampa, FL
    Current Employee - Server/Bartender in Tampa, FL
    Recommends
    Positive Outlook

    I have been working at Cooper’s Hawk Winery & Restaurants part-time (More than 3 years)

    Pros

    I’ve worked at many restaurants and I think Cooper’s hawk has a clear idea on how to keep their people happy. Lots of incentives on doing your job right and there is great money to be made and wonderful people to work alongside you.

    Cons

    Management is always a place to improve on

    Advice to Management

    Be receptive to all around you, at all times

    Cooper’s Hawk Winery & Restaurants Response

    Jun 11, 2018 – Talent Acquisition Coordinator

    Thank you for the review! We’re glad you are enjoying your time at our Tampa restaurant! We appreciate the feedback and will continue to make sure we are improving each day!


  9. "Terrible communication / hierarchy /discrimination"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cooper’s Hawk Winery & Restaurants full-time (More than a year)

    Pros

    Money
    Coworkers
    Guest
    Discounts
    Bronze card

    Cons

    Terrible management
    Clique mentality in management
    Poor people skills
    Inconsistency
    Unreliable
    Poor communication
    Development based on ability to brown nose

    Advice to Management

    Actually try to uphold the Cooper’s hawk values that you preach about.

    Cooper’s Hawk Winery & Restaurants Response

    Jul 9, 2018 – Talent Acquisition Coordinator

    We're very sorry to hear that you didn’t enjoy your time with us. If you would like to talk about the specific items you mentioned please reach out directly to our HR Manager, Laura Clark, via email... More


  10. "Fun- but hectic"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Host in Tampa, FL
    Former Employee - Host in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cooper’s Hawk Winery & Restaurants part-time (Less than a year)

    Pros

    nice restaurant, good people

    Cons

    disorganized, better management , pay

    Advice to Management

    management needs to eliminate drama

    Cooper’s Hawk Winery & Restaurants Response

    Jun 5, 2018 – Talent Acquisition Coordinator

    Thank you for the review and your hard work! We appreciate the feedback and if you ever have any ideas as to how we could improve please let us know at suggestions@chwinery.com.


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