Copper River Shared Services Reviews | Glassdoor

Copper River Shared Services Reviews

Updated July 25, 2017
10 reviews

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Current Employees

2.9
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Ben Brucker
6 Ratings

10 Employee Reviews

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  1. "Great people and balance but room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great people at the site with strong backgrounds
    Onsite leadership is accessible
    Feeling of company identity and "one team" is developing
    Company footprint is expanding
    Excellent hours and flexibility for those who know their positions will not require on-call service

    Cons

    Mission creep
    Opportunities for growth or lateral movement limited
    Changes in policies after expectations are set
    Dress code is too strenuous

    Advice to Management

    Keep client expectations reasonable
    Promote more opportunities internally
    Benefits elections take too long to go into effect


  2. Helpful (4)

    "HORRIBLE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Copper River Shared Services full-time

    Pros

    None that I can think of. The pay is decent I suppose

    Cons

    All about clicks .. Management hires friends and family as top level employees and those who fall under them must either succumb to their every wish or be treated like crap. Good luck

  3. Helpful (3)

    "Good People, Solid Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Chantilly, VA
    Current Employee - Anonymous Employee in Chantilly, VA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Copper River employs self-starters that are looking to make a difference, satisfy customer requirements and push the company to success.

    Cons

    Lacking communication from the top down. Information often delivered on an as needed basis versus transparency, which creates an environment of inclusiveness.

    Advice to Management

    Create a dialogue with employees, communicate w/ employees more often and on a more consistent basis. Talk about where we are, where the company is going and where the company could go. Foster interdepartmental communication and interaction.


  4. Helpful (1)

    "Unlimited Potential - Great People!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Washington, DC
    Current Employee - Sales in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Copper River Shared Services full-time (Less than a year)

    Pros

    Opportunities abound - experienced engineers, high level certifications .
    Past performance experience and patner relations across network engineering and security aligns well to every growing cyber market.
    Loyal customers, federal and commercial, with high satisfaction levels.
    Experienced program managers, professional services, and back office support.
    Fun, vibrant office environment with great people.
    Good benefits.

    Cons

    No Micro Management - if you need to be told what to do and when to do it - RUN, do not walk.
    Process improvements needed in a couple of areas to eliminate redundancy.
    Remote office location(s).

    Advice to Management

    Continue to invest in the right people - and back office systems.


  5. Helpful (5)

    "Considering employment here? Run, don't walk away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Copper River Shared Services full-time

    Pros

    there are not many...vendors bringing in lots of food is one that comes to mind

    Cons

    so many negative reviews can't be wrong...it's not a good place. it's cliquey and probably not unlike the worst of your high school experiences. leadership is questionable, particularly middle management.


  6. Helpful (1)

    "Go Elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Chantilly, VA
    Current Employee - Employee in Chantilly, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Copper River Shared Services full-time (More than a year)

    Pros

    hockey stick revenue over the past 3 years but that does not translate to raises for employees. Good employees, but management leaves much to be desired. New Sales Management has talent and strong character so maybe they can change the culture

    Cons

    No direction; or just wait until next quarter and it will change.

    Advice to Management

    Find a true leader, and stick to the mission statement


  7. Helpful (2)

    "A little baffled"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chantilly, VA
    Current Employee - Anonymous Employee in Chantilly, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Copper River Shared Services full-time (More than a year)

    Pros

    I'm a little baffled by some of the negative reviews. I'm a current employee and I recognize a lot of benefits of working here, e.g., copious amounts of training, a family friendly environment, very good benefits, and interesting work. Additionally, the company also has outings several times a year...for example, the employees were treated to an afternoon outing at Top Golf which is an over the top driving range in Sterling. It was a lot of fun for even people like me who aren't golfers. About the person who is complaining about daily time reports, he or she simply doesn't understand the business. Many of the projects require daily or weekly time reports back to our customers as well as profitability reports back to management. Those daily time reports from employees are needed to ensure that project reports are accurate. Even if that weren't the case, the time reports take maybe 2-3 minutes. It's not exactly an arduous or grueling task.

    Cons

    Not many at all and none that are different from any other company out there.

  8. Helpful (1)

    "Copper River IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chantilly, VA
    Current Employee - Anonymous Employee in Chantilly, VA
    Recommends
    Neutral Outlook

    I have been working at Copper River Shared Services full-time (More than 3 years)

    Pros

    Great people that make you feel as part of the family. The group are starting to use processes in a more positive way to achieve success across the business functions.

    Cons

    There are too many executives that really don't understand the whole business. They think they do and talk a good game, but are sometimes unwilling to let their people do what they have hired them to do.

    Advice to Management

    Have more faith in the people you hire to do their jobs. If you allow middle management to lead they will most always surprise you with what they can do.


  9. "Great company to work for in my opinion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Analyst
    Current Employee - Computer Analyst
    Recommends
    Positive Outlook

    I have been working at Copper River Shared Services full-time (More than a year)

    Pros

    Management is supportive, friendly, responsive, and quick to help. Human resources is very quick as well to answer questions and resolve any issues. I can honestly say in the 8 years I've worked in this area (through various contracts); this is by far the best company I've worked for. They are very good to their people, and in my experience always putting their employees first. It really does make for a great work environment.

    I can't speak for everyone in this company, but my coworkers are intelligent, well versed in their duties, and are professional in their work ethics. Some are well rounded while others have some specialties that bring a vast knowledge to the team. My managers are not only managers but also experienced analysts themselves, which makes for a much better setup than having managers that only know how to manage people.

    I should mention, I had looked at a different job someone recommended to me, and found that Copper River treated me better in my time with them and leaving than I was treated by the company that was trying to hire me....

    In regards to what the previous review mentioned on benefits, I've found the opposite to be true. My insurance is dramatically cheaper than my previous jobs, and way cheaper than the other job I had been looking at with a much larger company. I have no complaints about any of the benefits Copper River offers. I'm very happy to be an Orca!

    Cons

    Don't want to leave this blank, so here's the best I can come up with for cons:

    Job security if on a government contract, though this isn't specific to Copper River. There is always the chance they may lose the contract, but most of the time whoever wins the contract will pick up the existing staff anyway. This is the case no matter what government contractor you may be employed by. It’s easier to keep who is in place than rehire. I had 1 position that I was employed by 3 companies in.

    This is just my opinion, but I have no doubts that if you work for them, prove your worth, and make a good example, that they will do their best to find you another position with the company.

    Advice to Management

    Keep doing what you are doing.


  10. Helpful (3)

    "Hypocritical culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Copper River Shared Services (More than 3 years)

    Pros

    Friendly people, although too accepting of mediocrity.

    Cons

    Extremely poorly managed company. Classic example of a company that announces a mission and their love of employees on banners but consistently behaves in contradictory ways. In a healthy, successful company HR professionals truly ensure the company focuses to foster employee development and develops a proactive, cooperative employee environment. At Copper River IT, the HR Department is widely referred to as "The Black Widow Den" (even by the CEO) because of the propensity to spy on employees with the hope of finding fault with others. (This sort of attitude and behavior is encouraged by the true culture at Copper River. Completely hypocritical of the "caring attitude" the company professes.)


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