Corporate Concierge Services Reviews | Glassdoor

Corporate Concierge Services Reviews

Updated January 23, 2018
36 reviews

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4.3
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Thomas S. Larance
23 Ratings

36 Employee Reviews

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  1. Helpful (1)

    "Great Career Growth and Professional Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Corporate Concierge Services full-time

    Pros

    I have been working for CCS for nearly 5 years. In this time I have been given multiplpe opportunities for advancement. In my Regional role, I was able to travel extensively and see many states and cities I likely would not have otherwise.

    CCS allows employees the autonomy to grow the programs of their accounts/regions in creative ways, yet provides the brand structure and guidance so employees feel supported.

    Cons

    I commute from another state

    Advice to Management

    Continue to grow the corporate support system and advise clients how to get top quality candidates


  2. "Corporate Concierge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Corporate Concierge Services full-time (Less than a year)

    Pros

    -Amazing supportive management team
    -Creative freedom to create fun programming for clients
    -No micromanagement, employee empowerment

    Cons

    -Not much room for advancement
    -No company culture or engagement if working outside of Chicago (you are a lone ranger)

  3. "Needs Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Corporate Concierge Services full-time (More than 3 years)

    Pros

    Your teammates are really great and easy to get along with and work together.

    Cons

    Pay, flexibility, management, organization, you will not grow within this company, there is no life/work balance, health insurance cost is outrageous.

    Advice to Management

    Listen to your staff and hear what they have to say..... they are your front line and experience things on first hand.


  4. Helpful (1)

    "Great Team and Opportunity to Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Corporate Concierge Services full-time (Less than a year)

    Pros

    I have worked for CCS for two and a half years. I started as a Concierge and was promoted within a year. CCS encourages its employees to learn and develop skills in the hospitality industry and help them exceed. Even though individuals work remotely, open communication, idea sharing, and team work is a huge part of the company culture. There are great opportunities to network and lots of freedom to be creative. If you are in the hospitality industry being a Concierge is great for a work life balance with weekends off. It is one of the few jobs I have had that encourages you to use your vacation time and is flexible with scheduling.

    Cons

    There are no negative comments.


  5. Helpful (1)

    "Great experience working here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Concierge Manager
    Current Employee - Concierge Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Corporate Concierge Services full-time (More than a year)

    Pros

    This company gives you lots of opportunities to grow within your role and is there with you every step of the way. You are always supported in your role and helped through any challenges. I would highly recommend this position and company because they care about you and are helpful in addressing concerns, problems and opportunities. Great communication is always key - this company definitely exemplifies that. Their vision for customer service is something every company should strive toward.

    Cons

    Nothing to say here - very happy in role


  6. Helpful (1)

    "Concierge Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Concierge Manager in Chandler, AZ
    Current Employee - Concierge Manager in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Corporate Concierge Services full-time (More than a year)

    Pros

    Flexible work schedule, great pay, cohesive relationship between employer and client, opportunities for advancement.

    Cons

    Only opportunities for advancement would be out of state but they are available.


  7. Helpful (1)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Concierge Supervisor in Santa Monica, CA
    Current Employee - Concierge Supervisor in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Corporate Concierge Services full-time (More than 3 years)

    Pros

    What i really like about working at CCS is that they support the growth of their own employees and they promote from the inside. Each location has autonomy but also feels very connected to the core of the business. Benefits are improving as well.

    Cons

    Even though the benefits available to Full time employees have become better, there is always room for some additional improvements - like better health insurance options (less expensive), more PTO, 401k where the company contributes. Still, considering the size of the company - it is all well adjusted.

    Advice to Management

    Stay involved with the employees from different levels - it is customer service and people like being treated well!

  8. Helpful (1)

    "CCS Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Current Employee - Concierge Manager
    Current Employee - Concierge Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Corporate Concierge Services full-time (More than a year)

    Pros

    Freedom and support in equal amounts to manage my specific property's Concierge department. Clear guidlines for day to day business. Opportunity to network with other managers.

    Cons

    No cons to include here


  9. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Services Manager in Las Vegas, NV
    Current Employee - Guest Services Manager in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Corporate Concierge Services full-time (More than a year)

    Pros

    I have been working for Corporate Concierge Services for over a year now in the Las Vegas market. It's a great company to work for with tremendous growth opportunities. CCS offers great benefits for their employees and training.

    Cons

    I have nothing negative to say.

    Advice to Management

    N/A


  10. Helpful (1)

    "Concierge , Concierge Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Corporate Concierge Services full-time (More than a year)

    Pros

    I now have been employed with Corporate Concierge Services , for two years and promoted within twice. My experience / career has been delightful. I began at an entry level, and began to grow from there. All managers and peers have throughout been supportive, helpful and pleasant to work with. The best part about working with this company, is the skill and relationship building . I strongly believe, behind every thriving employee is great management! I am very pleased to be part of Corporate Concierge Services.

    - Great work- life balance
    - Supportive upper management
    - Cohesive, friendly environment
    - Opportunities to transfer / grow within CCS.

    Cons

    I have no negatives or cons to share.


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