Corrections Corporation of America Reviews | Glassdoor

Corrections Corporation of America Reviews

Updated January 24, 2017
56 reviews

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Corrections Corporation of America President, CEO, and Director Damon T. Hininger
Damon T. Hininger
24 Ratings

56 Employee Reviews

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Pros
  • the pay is good at some facilities, very bad at most (in 18 reviews)

  • Work schedule is great along with good benefits (in 11 reviews)

Cons
  • This would likely explain the high turnover rate found at many of the facilities (in 11 reviews)

  • No help from upper management don't believe in pay increases all out for themselves need more help high turnover rate (in 14 reviews)

More Pros and Cons

  1. "Correctional Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Correctional Officer in Cushing, OK
    Former Employee - Correctional Officer in Cushing, OK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Corrections Corporation of America full-time (More than a year)

    Pros

    If you want your foot in the door with law enforcement then working for a prison is a good start.

    Cons

    This company treats their people like crap and the pay is horrendous!

    Advice to Management

    The way you treat your employees dictates how well they will work for you!


  2. "Not worth it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Correctional Officer in Bartlett, TX
    Current Employee - Correctional Officer in Bartlett, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Corrections Corporation of America full-time (More than a year)

    Pros

    Being able to say you have a job. Probably the only pro

    Cons

    Employees start drama with everyone. Officers are bringing in drugs and sleeping with the inmates. Absolutely no control over the inmates. They come and go as they please. Staff comes to work high. If they drug tested their officers/new sgts More than once(upon hiring) they would find this out. Absolute mess. Academy is a joke. And $12 an hour?? Definitely not worth it. Plus I know some higher ups And Bartlett will be closed within a year. Thank God

    Advice to Management

    Random drug testing! I work there and have seen with my own eyes officers getting high in the parking lot!! Get control over that place. It really is a mess


  3. "Correction Officer - Silverdale in Chattanooga TN"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Correctional Officer in Chattanooga, TN
    Current Employee - Correctional Officer in Chattanooga, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Corrections Corporation of America full-time (Less than a year)

    Pros

    Money is good for those willing to put in the hours, and a good place to get your feet wet in law enforcement. There are opportunities for advancement as well due to the fact people are quitting faster than new officers are coming in.

    Cons

    Dishonest and deceitful company. Was told 3 days one week, 4 the next with 12 hour shifts. In fact the average shift is closer to 15 hours with some well above that, no way to let your family know your having to stay late (because no one showed up to relieve you), and you get no lunch breaks, (your lucky in most cases to get a single bathroom break in the entire 15 hours. Mandatory overtimes are a constant reminder of how poorly staffed the facility is. If you have a family... DO NOT APPLY! What you are told during interviews and your training class is not an accurate assessment of the job, seek out those who work the system every day to learn the truth.

    Advice to Management

    There needs to be a serious focus on hiring the right people to staff the facility. For this area, it is far less dangerous and more advantageous for some to pick up a job at VW, Amazon or even the county for far more money, better benefits and less danger. I would recommend this job only to someone who has exhausted every other option for work first.


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  5. "This is not a safe place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Correctional Officer in Clifton, TN
    Former Employee - Correctional Officer in Clifton, TN
    Doesn't Recommend
    Negative Outlook

    I worked at Corrections Corporation of America (Less than a year)

    Pros

    Decent pay, but no amount of money is worth your life. Insurance benefits (if you make it that long) Free meal if you're willing to eat what the inmates cook for you.

    Cons

    Very understaffed, Unsafe working environment, no form of protection, Sergeant, Lieutenant, Captain or other Correctional officers not available when in need of backup or help. Radios (lifeline) to communicate with other staff or for help didn't always work or weren't correctly charged. One the job training did not prepare me for what to do in the event of a lock down. Superiors treat CO's like inmates.

    Advice to Management

    Train your staff to be team players. Make sure correctional officers have a form of communication before sticking them in a pod with 140 plus inmates alone. There is no amount of money worth a person's life. I feared for my life every day. Teach ALL team players to RESPECT one another!!!!! Allow Correctional officers to carry some form of protection, especially when you put them in a pod alone with no back up available to them.


  6. "The CCA Way"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corrections Officer in Lake City, FL
    Current Employee - Corrections Officer in Lake City, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Corrections Corporation of America (More than a year)

    Pros

    The pay is steady with plenty of overtime available.

    The company will pay for you to be a certified correctional officer.

    Cons

    Revised days.... These are scheduled days that you must work. You can only be "revised to work" on your off days. A normal work schedule will go as follows. 2 days on, 2 days, 3 days on. That would be your "long week" ie. you work most of the week. Your short week would 2days off 2 days on and then 3 days off. They run back to back so one week you work alot one week you work a little. Where they screw you is revising you with 2 or more off days. Yes they will REQUIRE you work 6 with 1 day off and then another 4. I have been here for 3 years and for 2 of them they have had a sickening turnover rate because of the amount of hours they force people to work. If you love overtime then signup.

    Advice to Management

    Stop forcing your employees to work "Revised Days"


  7. "Correctional officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Correctional Officer in Eloy, AZ
    Former Employee - Correctional Officer in Eloy, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Corrections Corporation of America full-time (More than a year)

    Pros

    Well the pros, you get to go home, you get a pay check and that's about it for the pros to cca eloy az.

    Cons

    This place is so corrupt!! If your not part of a click your in for a rollercoaster ride at this place. Sexual harassment means nothing here, you just suck it up and keep working.some Female officers are great for gossiping instead of taking there work seriously. This place is like a high school nightmare!!! Graveyard is treated like a joke!! If you have no morals or dignity youll fit right in.

    Advice to Management

    Management all I can ask is to put yourself in our place, all of you started from the bottom, your no better then a regular officer. Treat people with respect maybe you'll be able to keep your staff...


  8. Helpful (1)

    "I wouldn't recommend working here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nashville, TN
    Former Employee - Anonymous Employee in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you're in the "in" crowd you'll go far at CCA.

    Cons

    Passive/Aggressive supervisors in employment applicant review department.

    Advice to Management

    Concentrate more on employee relations, less on advancing the careers of bullies.


  9. Helpful (1)

    "DO NOT DO IT!!!!!!!!!!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corrections Officer in Whiteville, TN
    Former Employee - Corrections Officer in Whiteville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Corrections Corporation of America full-time (Less than a year)

    Pros

    The pros to this job, is that its a job.

    Cons

    If you love overtime then this is the perfect job for you. youll work 12 to 16 hour shifts and the money is crappy and the admin people do not have the brains god gave them. If you want to work and put up with inmates all day long go right ahead. but getting the job is so easy. you can just walk off the street and they will hire you with no problem as long as you do not have a felony.
    when i was working there, a corrections officer that was over the k9 left his dog in his car for 4 1/2 hours and died. what cca did hired him the best state attorney to have the charges drop from a felony to a misdemeanor and gave him time off with pay and paid for his bond and lawyer fees and keep the officer hire on after what he did to the K9 officer. They also had an officer that was charged with child rape of a seven year old and tired to say it wasnt one of there officers.
    cca is not a place to work at or a career like they try to say it is. if your seriously thinking to work for this company look into go to a state prison or security or something else that isnt part of cca.

    Advice to Management

    none


  10. "Former Correctional Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Correctional Officer in Chattanooga, TN
    Former Employee - Correctional Officer in Chattanooga, TN
    Doesn't Recommend

    I worked at Corrections Corporation of America (More than 3 years)

    Pros

    Enjoyed the type of work I did. Able to work as much OT as I wanted. Got paid pretty good! Pretty good benefits

    Cons

    Facility always under- staffed; Only 1 Officer assigned to secure 60 - 100 inmates my his/her self; i.e., 1 Officer worked B, C, D and F pods; plus had to run the yard and kitchen. Many times put in very dangerous situation that could have caused injury or death; inmates able to break out of cells at will. Management was unconcerned regarding safety of the officers; officers were just another body on the post.

    Advice to Management

    Start showing a genuine interest and concern about officers and their safety; don't just give lip service! Support and Back up officers who go over and above the call of duty. Make facility a safer work environment!!!


  11. Helpful (1)

    "Would not recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corrections Officer in Leavenworth, KS
    Current Employee - Corrections Officer in Leavenworth, KS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Corrections Corporation of America (More than 5 years)

    Pros

    If you like overtime, you will like it here. The pay is good for the area.

    Cons

    Management forces you to come in on your days off and/or stay for 16 hours. The supervisors cater to the incompetent, by giving them the better post and sticking the competent officers in the difficult post. Supervisors will talk down to you even if you have more education than them. Turn over is constant, due to the way they treat staff.

    Advice to Management

    Take care of your employees. Learn some employee retention skills, you always run off the good officers. Mandated overtime, especially coming in on your days off, needs to stop. Supervisors need to learn the skills to communicate to staff properly. Supervisors don't see the difference between an inmate and staff.


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