Corrections Corporation of America Reviews | Glassdoor

Corrections Corporation of America Reviews

Updated February 23, 2017
51 reviews

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2.0
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Corrections Corporation of America President, CEO, and Director Damon T. Hininger
Damon T. Hininger
28 Ratings

51 Employee Reviews

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Pros
  • the pay is good at some facilities, very bad at most (in 18 reviews)

  • Work schedule is great along with good benefits (in 11 reviews)

Cons
  • This would likely explain the high turnover rate found at many of the facilities (in 11 reviews)

  • No help from upper management don't believe in pay increases all out for themselves need more help high turnover rate (in 14 reviews)

More Pros and Cons

  1. Helpful (1)

    "Not fair, firm, nor consistent. Working in Private Corrections."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Officer
    Current Employee - Officer
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Corrections Corporation of America full-time

    Pros

    Salary (if you are lucky; most facilities pay very poorly for the amount of hours worked), 401K with 5% match. Landing a job with CCA allows one to get their feet wet in the world of corrections (If you can last 6 months and actually enjoy the work, do yourself a favor and apply for corrections at the state or federal level where you can have a pension, job security, and good benefits). If you are fairly attractive and proficient in the art of brown nosing you can obtain easy posts and promote quickly without much merit or experience.

    Cons

    Unethical company, no job security, poor training, dearth of leadership in supervisory positions, extreme favoritism, low morale, shortage of staff resulted in lots of mandatory overtime, potentially dangerous outcomes given inmate/detainee population. Corecivic/CCA doesn't give a darn about protecting the community or reducing recidivism. This company is all about the bottom line, often at the expense of its employees.

    Advice to Management

    As a multi-billion dollar corporation there is more than enough money flowing through your coffers to hire more Correction/Detention Officers to run your facilities safely and effectively. Understaffing is a critical problem throughout the company. Stop jeopardizing the safety of your employees in order to turn a profit.


  2. "Correctional Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Correctional Officer in Nashville, TN
    Former Employee - Correctional Officer in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Corrections Corporation of America full-time (More than 5 years)

    Pros

    ....Still thinking.....Keep in mind, my review is strictly for the Nashville facility. Talking to others, each facility is a bit different, some better, some worse(though not by much). If you're interested in the criminal justice field, this is kind of a good way to get your foot in the door and get a little bit of experience. Though, I would suggest looking at county/city governments first. Also, they've recently changed the name to "CoreCivic"; soon after the feds recommended to their agencies not to contract with them. Back to pros....ummm, it's a paycheck. Take it if you need the job, but keep looking. They've upped the salary a bit from when I started, so the salary is a livable one for this area. Benefits are ok, seen better seen worse. Though you'd think with such a large company, the health/dental would be better than what they are. They meet the bare minimum I would say. Paid time off is ok. Again, had better/worse with other jobs. Don't like how they do it, at end of the year if you don't time it right, stuck with bunch of time you can't use and you don't get paid for it. There is potential to move up, which I actually did contrary to the title I used. The inmates overall weren't too bad to deal with. You have to know how to talk and treat people in this line of work. You have to find that middle ground between being firm and not a pushover. Most of the inmates at this facility were ok to deal with, because they're not doing "hard time" there compared to a state facility. Basically, you're adult babysitter.

    Cons

    9 times out of 10 they are short staffed. At it's worst, I worked 9 days in a row, 12-16 hour days. Lot of times you had no notice you weren't getting relieved. God forbid the supervisor call and let you know ahead of time. For family life, this job sucks. You can say oh cool overtime! But you will get burned out. Quickly. And, they don't care. You are just a body to fill a mandatory post-remember that. At the time I was there, they had a bad problem with this "clique" of mainly women. And amazingly, they all had been promoted to some level or other. Having a basic conversation with some, you learned they were not very educated and most of them should not have had their positions they did, much less any job there. They ran a lot of people off. Reverse-racism was common. Some of the supervisors had their little pets, who they gave preferential treatment to, better posts, etc. During my time, they had quite a few staff members that were also gang members. There was also a period where we had a bunch of staff get popped for having inappropriate relations with the inmates. And, we had a lot of dirty staff. Granted, those last 3 you will see at any jail/prison, but it just seemed like we had a bunch of them. Training was pathetic, but this is the kind of job you really learn best at OJT, not a classroom. Hiring...well, if you have a pulse and can form a complete thought, you're good. That was done because they were always short staffed, and needed the bodies. So, you'd have a new class of about 15, maybe 1 or 2 of those would make it a few weeks.

    Advice to Management

    Keep in mind, this is a corporation. Corporations are all about making money-which is fine, that's what they are supposed to do. BUT, it can not be at the expense of your employees and the inmates you are supposed to be taking care of. Management needs to be sorted through all the way down to the first line supervisor, retrained in in interpersonal skills and fire those that are incompetent-and they know who it is.


  3. "Human Resource"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sayre, OK
    Former Employee - Anonymous Employee in Sayre, OK
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great Benefits and good pay

    Cons

    Management, Corporate World has no idea how to treat employees

    Advice to Management

    Listen to your employees they know a lot more than you give them credit for.


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  5. "Shady Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Resident Supervisor in Dilley, TX
    Former Employee - Senior Resident Supervisor in Dilley, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Corrections Corporation of America full-time (More than 3 years)

    Pros

    the pay is good at some facilities, very bad at most

    Cons

    high school atmosphere, bad leadership, they only want to tell you what you did wrong never any praise if you do a good job.

    Advice to Management

    hire better quality people, not just quanity


  6. "Better than Nothing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Corrections Corporation of America full-time (More than 10 years)

    Pros

    Benefits, ability to promote, relative job security, teamwork, shiftwork, made lots of life long friends, facilities are nation wide and always hiring

    Cons

    Company management cares more about the bottom line than safety and security. Also, if the political winds shift, you lose your contract and job.


  7. "You ever seen a chicken run with its head cut off?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great co workers,excellent pay

    Cons

    Crappy executive / hr/ personnel staff

    Advice to Management

    Captains(most of them) were incredible. The suits had no clue what they were doing.


  8. "My work experience at CCA."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    One good reason to work at CCA is the benefit package. Another reason is room for advancement.

    Cons

    One con is the interaction with the inmates and not feeling secure while at work.


  9. "DO"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The starting pay is decent

    Cons

    More customer service than Corrections


  10. Helpful (1)

    "Needs to treat staff better and hire better qualified staff."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Correctional Officer in Indianapolis, IN
    Former Employee - Correctional Officer in Indianapolis, IN
    Doesn't Recommend

    I worked at Corrections Corporation of America full-time (More than a year)

    Pros

    Plenty of overtime and that builds your paycheck up.
    Co-workers - I've made some great friends there.
    Promote quickly
    Central location in the city
    Parking is pretty good
    Paid Time Off

    Cons

    Management
    Favoritism
    Extremely high turnover rate- once training is over - you are now a senior officer
    Keeping shady employees because of high turnover rate
    No life
    Night shift doesn't get all the fun activities that day shift gets.

    Advice to Management

    I know this is a high stress job, but when people are leaving in droves from the correctional officer to the Shift Supervisor, then their is something dangerously wrong. This is a type of career that you need high quality employees in order to maintain a safe and ethical environment for the inmates, community and especially those you employ. Please do something about the management and policies you are so fond of us signing.


  11. "It is a job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Best thing about CCA is it is easy to get a job there. Basically if you are unemployed, have a heartbeat, can turn a key, and have a clean criminal record you can get hired on as a correctional officer. Plenty of overtime due to being understaffed. Lots of paid holidays, sick, and personal days. Third shift is gravy money but you must become a vampire to get it.

    Cons

    Their prison facilities are understaffed and run on a skeleton crew. Inmates run their prisons, not the guards. Overall in the end admin causes more problems than the inmates. I do not feel safe working at facilities they manage.

    Advice to Management

    Stop being so cheap. Hire more employees and stop treating the ones you have like slaves. Raise the pay of employees who stick around and don't quit within the first 6 months.



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