Corrections Corporation of America Reviews | Glassdoor

Corrections Corporation of America Reviews

Updated April 30, 2017
232 reviews

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232 Employee Reviews

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Pros
  • the pay is good at some facilities, very bad at most (in 18 reviews)

  • Work schedule is great along with good benefits (in 11 reviews)

Cons
  • This would likely explain the high turnover rate found at many of the facilities (in 11 reviews)

  • No help from upper management don't believe in pay increases all out for themselves need more help high turnover rate (in 14 reviews)

More Pros and Cons

  1. "This is not a safe place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Correctional Officer in Clifton, TN
    Former Employee - Correctional Officer in Clifton, TN
    Doesn't Recommend
    Negative Outlook

    I worked at Corrections Corporation of America (Less than a year)

    Pros

    Decent pay, but no amount of money is worth your life. Insurance benefits (if you make it that long) Free meal if you're willing to eat what the inmates cook for you.

    Cons

    Very understaffed, Unsafe working environment, no form of protection, Sergeant, Lieutenant, Captain or other Correctional officers not available when in need of backup or help. Radios (lifeline) to communicate with other staff or for help didn't always work or weren't correctly charged. One the job training did not prepare me for what to do in the event of a lock down. Superiors treat CO's like inmates.

    Advice to Management

    Train your staff to be team players. Make sure correctional officers have a form of communication before sticking them in a pod with 140 plus inmates alone. There is no amount of money worth a person's life. I feared for my life every day. Teach ALL team players to RESPECT one another!!!!! Allow Correctional officers to carry some form of protection, especially when you put them in a pod alone with no back up available to them.


  2. "The CCA Way"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corrections Officer in Lake City, FL
    Current Employee - Corrections Officer in Lake City, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Corrections Corporation of America (More than a year)

    Pros

    The pay is steady with plenty of overtime available.

    The company will pay for you to be a certified correctional officer.

    Cons

    Revised days.... These are scheduled days that you must work. You can only be "revised to work" on your off days. A normal work schedule will go as follows. 2 days on, 2 days, 3 days on. That would be your "long week" ie. you work most of the week. Your short week would 2days off 2 days on and then 3 days off. They run back to back so one week you work alot one week you work a little. Where they screw you is revising you with 2 or more off days. Yes they will REQUIRE you work 6 with 1 day off and then another 4. I have been here for 3 years and for 2 of them they have had a sickening turnover rate because of the amount of hours they force people to work. If you love overtime then signup.

    Advice to Management

    Stop forcing your employees to work "Revised Days"


  3. Helpful (1)

    "Needs to treat staff better and hire better qualified staff."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Correctional Officer in Indianapolis, IN
    Former Employee - Correctional Officer in Indianapolis, IN
    Doesn't Recommend

    I worked at Corrections Corporation of America full-time (More than a year)

    Pros

    Plenty of overtime and that builds your paycheck up.
    Co-workers - I've made some great friends there.
    Promote quickly
    Central location in the city
    Parking is pretty good
    Paid Time Off

    Cons

    Management
    Favoritism
    Extremely high turnover rate- once training is over - you are now a senior officer
    Keeping shady employees because of high turnover rate
    No life
    Night shift doesn't get all the fun activities that day shift gets.

    Advice to Management

    I know this is a high stress job, but when people are leaving in droves from the correctional officer to the Shift Supervisor, then their is something dangerously wrong. This is a type of career that you need high quality employees in order to maintain a safe and ethical environment for the inmates, community and especially those you employ. Please do something about the management and policies you are so fond of us signing.


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  5. "Correctional officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Correctional Officer in Eloy, AZ
    Former Employee - Correctional Officer in Eloy, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Corrections Corporation of America full-time (More than a year)

    Pros

    Well the pros, you get to go home, you get a pay check and that's about it for the pros to cca eloy az.

    Cons

    This place is so corrupt!! If your not part of a click your in for a rollercoaster ride at this place. Sexual harassment means nothing here, you just suck it up and keep working.some Female officers are great for gossiping instead of taking there work seriously. This place is like a high school nightmare!!! Graveyard is treated like a joke!! If you have no morals or dignity youll fit right in.

    Advice to Management

    Management all I can ask is to put yourself in our place, all of you started from the bottom, your no better then a regular officer. Treat people with respect maybe you'll be able to keep your staff...


  6. Helpful (1)

    "I wouldn't recommend working here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nashville, TN
    Former Employee - Anonymous Employee in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you're in the "in" crowd you'll go far at CCA.

    Cons

    Passive/Aggressive supervisors in employment applicant review department.

    Advice to Management

    Concentrate more on employee relations, less on advancing the careers of bullies.


  7. Helpful (1)

    "DO NOT DO IT!!!!!!!!!!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corrections Officer in Whiteville, TN
    Former Employee - Corrections Officer in Whiteville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Corrections Corporation of America full-time (Less than a year)

    Pros

    The pros to this job, is that its a job.

    Cons

    If you love overtime then this is the perfect job for you. youll work 12 to 16 hour shifts and the money is crappy and the admin people do not have the brains god gave them. If you want to work and put up with inmates all day long go right ahead. but getting the job is so easy. you can just walk off the street and they will hire you with no problem as long as you do not have a felony.
    when i was working there, a corrections officer that was over the k9 left his dog in his car for 4 1/2 hours and died. what cca did hired him the best state attorney to have the charges drop from a felony to a misdemeanor and gave him time off with pay and paid for his bond and lawyer fees and keep the officer hire on after what he did to the K9 officer. They also had an officer that was charged with child rape of a seven year old and tired to say it wasnt one of there officers.
    cca is not a place to work at or a career like they try to say it is. if your seriously thinking to work for this company look into go to a state prison or security or something else that isnt part of cca.

    Advice to Management

    none


  8. Helpful (1)

    "gripe"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - C/O in Torrance, NM
    Current Employee - C/O in Torrance, NM
    Recommends
    Neutral Outlook

    I have been working at Corrections Corporation of America full-time (Less than a year)

    Pros

    highest paying job in the county I live in. good people to work with

    Cons

    mandated OT. youre lucky to get one day a week off.

    Advice to Management

    hire more people.


  9. "Former Correctional Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Correctional Officer in Chattanooga, TN
    Former Employee - Correctional Officer in Chattanooga, TN
    Doesn't Recommend

    I worked at Corrections Corporation of America (More than 3 years)

    Pros

    Enjoyed the type of work I did. Able to work as much OT as I wanted. Got paid pretty good! Pretty good benefits

    Cons

    Facility always under- staffed; Only 1 Officer assigned to secure 60 - 100 inmates my his/her self; i.e., 1 Officer worked B, C, D and F pods; plus had to run the yard and kitchen. Many times put in very dangerous situation that could have caused injury or death; inmates able to break out of cells at will. Management was unconcerned regarding safety of the officers; officers were just another body on the post.

    Advice to Management

    Start showing a genuine interest and concern about officers and their safety; don't just give lip service! Support and Back up officers who go over and above the call of duty. Make facility a safer work environment!!!


  10. "Engaged emolyer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nash, TN
    Current Employee - Anonymous Employee in Nash, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Corrections Corporation of America full-time (More than a year)

    Pros

    Great work/life balance. Great perks such as concert tickets, hockey tickets, football tickets, etc. Supportive management

    Cons

    Support salaries could be higher and insurance keeps going up

    Advice to Management

    Be competitive with support staff salaries.


  11. "No future here..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Head in Natchez, MS
    Former Employee - Department Head in Natchez, MS
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Corrections Corporation of America full-time (Less than a year)

    Pros

    Decent facility, for the most part inmates treated with respect, made some good friends there, historic area on Mississippi River

    Cons

    Inadequate training, content of training wasn't as important as checking off the box that it was done, NO RAISES sine the inception of the prison in Natchez, MS and no prospect of raise in the future, relocated thinking MS was an inexpensive state to live - not so!, low morale among staff, constant talk at all levels of losing contract and shutting down, people who are from the area feel stuck as there are no other options for employment (which is why CCA doesn't increase pay, they have a captive employment pool...), obsessed focus on recurring audits

    Advice to Management

    Job descriptions very misleading, give people deserved raises - they are working a high risk job, compensate them accordingly, focus less on dollars - your greatest resource is your people, treat them as such!


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