Corrections Corporation of America Reviews | Glassdoor

Corrections Corporation of America Reviews

Updated January 14, 2018
247 reviews

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Pros
  • the pay is good at some facilities, very bad at most (in 19 reviews)

  • Work schedule is great along with good benefits (in 12 reviews)

Cons
  • This would likely explain the high turnover rate found at many of the facilities (in 10 reviews)

  • No help from upper management don't believe in pay increases all out for themselves need more help high turnover rate (in 14 reviews)

More Pros and Cons

  1. "Maintnenance Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Corrections Corporation of America full-time (More than a year)

    Pros

    Has a very good benefit package.

    Cons

    Poor work ethic demonstrated by most workers


  2. "Correctional Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Correctional Officer in Nashville, TN
    Former Employee - Correctional Officer in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Corrections Corporation of America full-time (More than 5 years)

    Pros

    ....Still thinking.....Keep in mind, my review is strictly for the Nashville facility. Talking to others, each facility is a bit different, some better, some worse(though not by much). If you're interested in the criminal justice field, this is kind of a good way to get your foot in the door and get a little bit of experience. Though, I would suggest looking at county/city governments first. Also, they've recently changed the name to "CoreCivic"; soon after the feds recommended to their agencies not to contract with them. Back to pros....ummm, it's a paycheck. Take it if you need the job, but keep looking. They've upped the salary a bit from when I started, so the salary is a livable one for this area. Benefits are ok, seen better seen worse. Though you'd think with such a large company, the health/dental would be better than what they are. They meet the bare minimum I would say. Paid time off is ok. Again, had better/worse with other jobs. Don't like how they do it, at end of the year if you don't time it right, stuck with bunch of time you can't use and you don't get paid for it. There is potential to move up, which I actually did contrary to the title I used. The inmates overall weren't too bad to deal with. You have to know how to talk and treat people in this line of work. You have to find that middle ground between being firm and not a pushover. Most of the inmates at this facility were ok to deal with, because they're not doing "hard time" there compared to a state facility. Basically, you're adult babysitter.

    Cons

    9 times out of 10 they are short staffed. At it's worst, I worked 9 days in a row, 12-16 hour days. Lot of times you had no notice you weren't getting relieved. God forbid the supervisor call and let you know ahead of time. For family life, this job sucks. You can say oh cool overtime! But you will get burned out. Quickly. And, they don't care. You are just a body to fill a mandatory post-remember that. At the time I was there, they had a bad problem with this "clique" of mainly women. And amazingly, they all had been promoted to some level or other. Having a basic conversation with some, you learned they were not very educated and most of them should not have had their positions they did, much less any job there. They ran a lot of people off. Reverse-racism was common. Some of the supervisors had their little pets, who they gave preferential treatment to, better posts, etc. During my time, they had quite a few staff members that were also gang members. There was also a period where we had a bunch of staff get popped for having inappropriate relations with the inmates. And, we had a lot of dirty staff. Granted, those last 3 you will see at any jail/prison, but it just seemed like we had a bunch of them. Training was pathetic, but this is the kind of job you really learn best at OJT, not a classroom. Hiring...well, if you have a pulse and can form a complete thought, you're good. That was done because they were always short staffed, and needed the bodies. So, you'd have a new class of about 15, maybe 1 or 2 of those would make it a few weeks.

    Advice to Management

    Keep in mind, this is a corporation. Corporations are all about making money-which is fine, that's what they are supposed to do. BUT, it can not be at the expense of your employees and the inmates you are supposed to be taking care of. Management needs to be sorted through all the way down to the first line supervisor, retrained in in interpersonal skills and fire those that are incompetent-and they know who it is.

  3. "Correctional Officer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It's a great company to grow with and go into different areas. Once you are in a get know the job your potential can be unlimited.

    Cons

    The company can be clickish. Sometimes if you are not in the right group it can make it hard to work, grow, or get respect.


  4. "Corrections Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Correctional Officer in Burlington, CO
    Former Employee - Correctional Officer in Burlington, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Corrections Corporation of America full-time (More than a year)

    Pros

    Majority of the time depending on what facility you work at, they will offer you as much Overtime as you want. The Benefits are pretty decent here also. Also, depending on the Shift you work, the hours can be very good especially for someone who has a family.

    Cons

    Be aware that in these types of settings, there is a lot of Bullying that goes on, especially if your not into running with the " Popular Crowd ", ( you know such as like in High School )....

    Advice to Management

    To actually look at the entire picture more and not just rely off of Senior Management Officer's because perception is not always reality.


  5. "Human Resource"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sayre, OK
    Former Employee - Anonymous Employee in Sayre, OK
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great Benefits and good pay

    Cons

    Management, Corporate World has no idea how to treat employees

    Advice to Management

    Listen to your employees they know a lot more than you give them credit for.


  6. "Shady Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Resident Supervisor in Dilley, TX
    Former Employee - Senior Resident Supervisor in Dilley, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Corrections Corporation of America full-time (More than 3 years)

    Pros

    the pay is good at some facilities, very bad at most

    Cons

    high school atmosphere, bad leadership, they only want to tell you what you did wrong never any praise if you do a good job.

    Advice to Management

    hire better quality people, not just quanity


  7. "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Corrections Corporation of America full-time

    Pros

    Great direct experience with the population in the corrections/criminal justice field.

    Cons

    Not a lot of room for upward mobility. Not a lot of support from upper management. Horrendous pay.

    Advice to Management

    Work on company morale and paying a decent wage.

  8. "Great benefits long hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hartsville, TN
    Former Employee - Anonymous Employee in Hartsville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Corrections Corporation of America full-time

    Pros

    Benefits excellent. The administrators were great. The employees not so much. A lot of room for over time. Could eat meals on site and company paid for.

    Cons

    Standing out in inclement weather waiting for gates to open. Searches as going to work. Other co workers not professional or set good example for prisoners.

    Advice to Management

    When employees are not following policy hold them more accountable. Communicate better with staff.


  9. "Correctional Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Correctional Officer in Austintown, OH
    Former Employee - Correctional Officer in Austintown, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Corrections Corporation of America full-time (More than 8 years)

    Pros

    There is a great opportunity for advancement. It is possible to work your way from officer to warden; any position is achievable.

    The pay is decent for the area, could be better, but decent.

    Cons

    Company is privately owned so the bottom line is the bottom dollar. Sometimes the effort is placed on less officers to save money. The company is large and have a lot of experience in cutting dollars so maybe they have a good idea of what to cut.
    Insurance is good for the area but still pricey.

    Advice to Management

    Be more open to officer ideas and give credit where credit is due. Loosen the purse strings a little and have more shift briefings so the officers no what is going on.


  10. "Corrections career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corrections Officer in Milan, NM
    Former Employee - Corrections Officer in Milan, NM

    Pros

    good co-workers, great training, good pay

    Cons

    long hours, dangerous work enviorment,


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