Corrections Corporation of America "mandatory overtime" Reviews | Glassdoor

Corrections Corporation of America Employee Reviews about "mandatory overtime"

Updated Nov 17, 2018

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2.7
42%
Recommend to a Friend
61%
Approve of CEO
Corrections Corporation of America CEO Damon T. Hininger
Damon T. Hininger
118 Ratings
Pros
  • "Good pay, good perks, good people(in 20 reviews)

  • "Work schedule is great along with good benefits(in 13 reviews)

Cons
  • "That they have one officer to 200 to 400 inmates and that help is locked behind 3 doors(in 50 reviews)

  • "Mandatory overtime, lazy officers (some supervisors too)(in 15 reviews)

More Pros and Cons

Reviews about "mandatory overtime"

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  1. "Corrections is not for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Charlotte, NC
    Recommends
    Positive Outlook

    I worked at Corrections Corporation of America for more than 8 years

    Pros

    It's a cultural diversity environment. You must give respect to get respect. Great opportunities to move up the ladder. Worked there several years and left for personal reasons. I really miss many of my co-workers and wish the company much success.

    Cons

    Mandatory overtime, lazy officers (some supervisors too).

    Advice to Management

    Don't forget where you started.

    Corrections Corporation of America2016-07-06
  2. "Correctional Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Security Officer in Tucson, AZ
    Doesn't Recommend
    Disapproves of CEO

    I worked at Corrections Corporation of America full-time for more than 8 years

    Pros

    Awesome pay with good benefits and job security especially in TX/AZ/CA or ICE, Marshall, Federal Contract.

    Cons

    No breaks, eat on the run when you can. Getting rid of the mandatory overtime will relived much of the "bad morale". Selfish management with a culture that carries enormous favoritism to there "cliques". "Boots on the grounds" the pillars of the facility are totally place on the side pretty much to a position with there is no actual one to one training. "Depression and Stress" is on the rise as for a correctional... officer--they need to take care of there staff for example an "awareness project focus-PTSD". The zero policy tolerance is total sham, this should not be just based on he or she bases, need to be brought up back to a more equal and diverse environment without favoritism to the gender or person: testimony, background (ethical performance) and actual facts. The good line staff are truly under appreciated most of the time and not honor for for there skills and work ethics.

    Show More

    Advice to Management

    Listen to staff is one my main priorities, provide the adequate help to an inmate and staff (a just resolution with future preventive risks) and have a better legal support team for staff. Don't award the staff with seniority only but too recognize the energetic and well rounded meritorious, who are happy to be there and willing to sacrifice and provide the skills and leadership.

    Corrections Corporation of America2018-11-17
  3. "Not the best place to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Correctional Officer 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Corrections Corporation of America full-time for more than a year

    Pros

    Able to pay the bills

    Cons

    Mandatory Overtime, Favoritism, Roster changes even when you volunteer.

    Advice to Management

    Pay your employees more and hire more people so there would be less overtime, maybe you would be able to boost moral and decrease the turn over rate.

    Corrections Corporation of America2018-05-30
  4. "Core Civic/CCA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Detention Officer in Lumpkin, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Corrections Corporation of America full-time for more than 3 years

    Pros

    Pay; benefits; pto; not hard labor

    Cons

    Management; shift selections; mandatory overtime

    Advice to Management

    Treat staff with more respect

    Corrections Corporation of America2018-03-26
  5. Helpful (1)

    "Not fair, firm, nor consistent. Working in Private Corrections."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Officer 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Corrections Corporation of America full-time

    Pros

    Salary (if you are lucky; most facilities pay very poorly for the amount of hours worked), 401K with 5% match. Landing a job with CCA allows one to get their feet wet in the world of corrections (If you can last 6 months and actually enjoy the work, do yourself a favor and apply for corrections at the state or federal level where you can have a pension, job security, and good benefits). If you are fairly attractive... and proficient in the art of brown nosing you can obtain easy posts and promote quickly without much merit or experience.

    Show More

    Cons

    Unethical company, no job security, poor training, dearth of leadership in supervisory positions, extreme favoritism, low morale, shortage of staff resulted in lots of mandatory overtime, potentially dangerous outcomes given inmate/detainee population. Corecivic/CCA doesn't give a darn about protecting the community or reducing recidivism. This company is all about the bottom line, often at the expense of its... employees.

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    Advice to Management

    As a multi-billion dollar corporation there is more than enough money flowing through your coffers to hire more Correction/Detention Officers to run your facilities safely and effectively. Understaffing is a critical problem throughout the company. Stop jeopardizing the safety of your employees in order to turn a profit.

    Corrections Corporation of America2017-02-23
  6. "Could be worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Correctional Officer in Eden, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Corrections Corporation of America full-time

    Pros

    Decent wage for the area, 12 hours shift(more days off)

    Cons

    50 miles from nearest big town. Lack of communication between supervisors and regular security staff. Mandatory overtime when they are short.

    Corrections Corporation of America2016-04-29
  7. Helpful (3)

    "Eden Detention Center Corrections Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Correctional Officer in Eden, TX
    Doesn't Recommend
    Disapproves of CEO

    I worked at Corrections Corporation of America full-time for more than 3 years

    Pros

    Full time, steady work and usually guaranteed overtime. Can be used as a stepping stone as you need at least 3 years of experience in corrections before you can apply to a better paying position as a corrections officer working for the Bureau of Prisons.

    Cons

    Dangerous job where there's always the chance of being assaulted. The company is profit driven beyond all reason-- anything that goes against profit is the problem. They will give up integrity, staff safety, any semblance of reason and just about anything to increase their bottom line. In fact, their modus operandi is "the appearance of." They will present the appearance of being concerned about their main... workforce of corrections officers, they will present the appearance of being concerned about staff safety, they will present the appearance of wanting to rehabilitate inmates, they will present the appearance of whatever their supposed to be doing (which would end up hurting their profits) while doing the exact opposite. Examples: CCA was involved in a major labor scam where if an employee worked graveyard shift and on the last day of the pay week they would move hours worked on that day to the next pay week essentially avoiding paying overtime by federal law. Employees complained about this but no action was taken until it was reported to the Department of Labor. When it was all said and done CCA had to pay more then a million dollars to audit every CCA facility going back 3 years and many employees were getting $1000 reimbursement checks. There is an especially sleazy arrangement that exists in the contract CCA has with the Bureau of Prisons that partly explains why management actually supports a high turnover rate. The federal government pays CCA a set rate for their employees at a facility so even if CCA is understaffed they will still receive the same amount of money for staffing. This means that CCA stands to profit when it is understaffed and it doesn't matter if people can be given proper breaks, it doesn't matter if people's lives are endangered by not having enough staff, it doesn't matter that people become overworked by mandatory overtime because an alarming number of burnt out employees call in sick too much, none of this matters. What matters is CCA makes more money. This understaffing also has another consequence in that staff will commit violations that would get them fired at any other job and CCA will refuse to fire them. So be prepared to work with the most negative, lazy, juvenile coworkers that can never be terminated unless they do something that CCA cannot ignore: not show up for work without informing a supervisor, smuggle contraband into the facility, be arrested for a criminal offense outside of work, not pay their credit cards and have bad credit. Now it may not be clear to someone researching this job as what understaffed really means when it comes to properly running a facility. At Eden Detention Center there are 3 large dorms numbering about 200 inmates each. How many officers do you suppose would be needed to supervise 200 inmates? Per CCA, only one corrections officer is required. That's the insanity of this job. Typically in corrections, there exists a crisis team that has swat like body armor, batons, mace etc, however this team isn't on standby at the facility which means any dangerous situation a staff member could be involved in has no chance of proper backup as to mobilize this team would literally take 3 hours or more as the members would have to report to the facility and assemble. Now factor in that CCA hires anyone that has good credit and good references and no criminal record. But what's missing? There's no physical test of any kind, no filter of physical fitness so many of the staff are middle aged or older and/or obese to morbidly obese (in one case, truly unbelievable a staff member employed there as a corrections officer only had one hand). So let's say an officer needs backup because of a violent situation taking place in a dorm. But wait who's backing him up? Grandpa with his hip and knee replacements, 5'0 100 lbs soaking wet grandma, and people with beer kegs for stomachs. And although that's not always the case as there are physically fit staff that work there, however they are armed with nothing but a radio. They don't have a baton, no body armor, and no mace. There was a case where 3 officers were sent to a 200+ inmate dorm where a group of residents had crowded the officer's station because the new officer had taken up a remote control from the tv room. As soon as the 3 officers arrived, 2 of the officers sized up the situation and refused to enter the dorm and walked back to the supervisor's office. The crisis team was never called as this would embarrass the supervisors, upset the management above them, and cost CCA more money. Predictably, the officers at the dorm did what inmates wanted them to do and no one was hurt. This is what the warden and the people above the warden want to happen that inmates need to run the dorms and the correction officer only has the appearance of keeping order because this increases profit for CCA. Vehicle maintenance is another safety concern and an area where CCA will cut corners at the risk of staff safety. Why would a transport van with the airbag warning light on, not be fixed for months despite staff complaints? I can also confirm other notable issues that other former and current employees have mentioned in their reviews. Staff favoritism, people being pre-selected for promotion before job is even posted, unusual number of family members all in supervisor positions, certain staff members never being assigned to certain areas, employees being treated like cattle...Your expendable, your just a number to them. CCA is a huge corporation that can replace any corrections officer like they would change a band aid.

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    Advice to Management

    Nothing. Employees have to form a union. Its the only way to keep management in line. Management will never respect their employees until they become united in one large organized group against management.

    Corrections Corporation of America2016-04-01
  8. "Garbage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Tutwiler, MS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Corrections Corporation of America

    Pros

    Benefits, 401k, ccassist, long term/short teen disability

    Cons

    It's all about who u know when it come to promoting, 120 inmates in a pod 1 security officer, not organized, mandatory overtime, point system is garbage u get 2 points for calling out and 1 point for being late

    Corrections Corporation of America2015-07-22
  9. Helpful (2)

    "Assistant Shift Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Assistant Shift Supervisor in Elgin, OK
    Recommends

    I worked at Corrections Corporation of America for less than a year

    Pros

    Great company with an emphasis on taking care of the employees.

    Cons

    The mandatory overtime was overwhelming and required more of my time than I was willing to give.

    Corrections Corporation of America2015-05-11
  10. Helpful (3)

    "ARE YOU READY TO FEEL EXPENDABLE!!!?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Corrections Corporation of America full-time for more than 5 years

    Pros

    Plenty of hours to work and over time is available. By available I mean mandatory. The front line staff or common correctional officer are some of the best people I have worked with. If the only sets of clothes you plan to wear are your pajamas and the uniform, then you are in the right place.

    Cons

    It's a business first and a jail second. That's how they run. Prophet over protection. Upper management is at a complete disconnect with the front line staff. They enforce policies only as it fits their needs at any given time. Like lawyers manipulating the wording of law they twist the meaning of things to throw you under the buss. The treatment of staff is laughable. Double standards and blatant favoritism is... rampant. They run an inner city jail with D.O.C. policies and not surprisingly it doesn't work. They threaten you if you don't work the mandatory overtime even though they have no right to do so. Not under any company policy. They facility runs less like a paramilitary environment and more like a chapter out of Lord of the flies, with clicks, groupies, and the good ol boy clubs fracturing the unity of the facility. Over worked, micromanaged, understaffed, and under supported.

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    Advice to Management

    Facility needs sweeping reform from the top down.

    Corrections Corporation of America2015-03-10
Found 15 reviews