Cortland Reviews | Glassdoor

Cortland Reviews

Updated December 17, 2018
206 reviews

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3.7
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Cortland CEO Steven DeFrancis
Steven DeFrancis
165 Ratings

Employee Reviews

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Pros
Cons
  • "work/life balance could be better" (in 14 reviews)

  • "A bulk of the upper management roles in the Operations division are filled with outside hires" (in 10 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Best Decision I Ever Made"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent in Atlanta, GA
    Current Employee - Talent in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cortland full-time (More than a year)

    Pros

    There are far too many pros to list out so I'll just hit the highlights. This is one of the greatest companies you could work for. I have been continuously blown away since the first day by the friendliness of the associates, the culture that drives Cortland's success, and the atmosphere that still gets me excited to come to work (and I've been here for over a year). The work load can certainly be challenging at times, but your team is always there to support you; it's not like you're ever just left to your own devices. Job training is offered to every associate to keep everyone performing at their highest level.

    Sure the deadlines can be rough and the pace can sometimes be a little too fast, but I wouldn't trade in any part of my experience thus far. It's been one heck of a year so far, and I'm excited to see where the next year takes me.

    Cons

    A lot of programs are hyped up, rolled out, and then kind of forgotten about. I'd love it if our initiatives kept up with our fast pace instead of being left in the dust.

    Advice to Management

    Keep on keeping on! Just don't forget about programs that could make the associate experience even better.

    Cortland Response

    Oct 5, 2018 – Talent Acquisition Spcialist

    Hello, fellow Cortlandian! We are thrilled to hear that your experience has exceeded your expectations. It is associates like you who amplify our culture and continue to make Cortland an awesome... More


  2. "Work for a company that cares"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leasing Professional in Austin, TX
    Current Employee - Leasing Professional in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cortland full-time (More than a year)

    Pros

    Putting the employees first is the thing that makes this company stands out against others.

    Cons

    Rapid growth leads to some mismanagement in same cases.

  3. "Leasing Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leasing Consultant in Fort Worth, TX
    Current Employee - Leasing Consultant in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cortland full-time (More than 3 years)

    Pros

    Cortland stands firm on what they believe. Residents aren't only a business, they are a priority. We are paid well and are constantly trained to be the best we can.

    Cons

    Manager / Leaders aren't fully qualified for their positions sometimes.

    Advice to Management

    Be the change you want to see, set a better example.

    Cortland Response

    Dec 17, 2018 – Talent Experience Manager

    Hello, fellow Cortlandian! You hit the nail on the head – our residents truly are one of our highest priorities. Our focus on creating an unparalleled resident experience drives most everything we do... More


  4. Helpful (1)

    "Overall a pretty great experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Analyst in Dallas, TX
    Current Employee - Investment Analyst in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cortland full-time (More than a year)

    Pros

    Fast-paced, learn a lot very quickly.

    Cons

    Constantly evolving, which can be overwhelming at times.

    Cortland Response

    Nov 30, 2018 – Talent Experience Manager

    Hello, Cortlandian! We love hearing that your associate experience has been so fulfilling. While we know our growth can be a little overwhelming, our fast pace is what allows us to be leaders in the... More


  5. "Beware of Cortland’s construction side “Cortland Build”"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cortland full-time (More than a year)

    Pros

    Very nice office, parties, plenty of opportunities.

    Cons

    Where do I begin......the turnover rate in construction is the highest I have ever seen. They hire/fire and people quit on a weekly basis. The work/life balance is nonexistent. You will end up working nights and weekends with no acknowledgment. The development, CASK supply, interior design, and construction teams are always pointing fingers and have many internal issues. They act like they care about their employees but it is all about profit and politics. If you notice.....there aren’t many people who work with Cortland that have tenure. So many people come and go and the most of the original construction managers are no longer with the company. The project managers are treated like dirt. The preconstruction team is great but is led by incompetent managers who are not qualified and are terrible managers. At Cortland Build, it’s about who you know and how much you suck up to your boss. Your experience/work ethic will not matter if you are not buddy buddy with the upper management. I have heard stories of people not passing the interview process but still getting hired because of a connection within the company.

    Advice to Management

    Hire qualified managers, invest in your people through training instead of firing them, stop hiring unqualified PM’s and Superintendents with Mo multi family experience and expect a successful project. Pay your subcontractors on time. Get rid of the bad eggs within the company. Stop going on all those private plane rides.


  6. "Mixed messages"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Cortland full-time (More than a year)

    Pros

    The Company is customer focused.

    Cons

    The rank and file is treated as second class citizens. The people on the front lines receive mixed and contradictory messages from the Corporate Team. Depending on the region that you work in, there isn't a lot of upward mobility opportunities unless you are willing to relocate. At times, the company is too customer focused, to the detriment of the employees. Many in management like to micro manage.

    Advice to Management

    Take a closer look at the management structure and train management in empowerment and to hold themselves accountable before asking others to be accountable. Dont require people to relocate if they want to be promoted to Corporate positions. There are many Corporate positions within the organization that require travel, and the company has good telecommunications tools (Skype, video chat, etc) so there is really no need to have those positions be located at the CSCs. Also, Corporate needs to better understand the markets that they serve. Sometimes, the cookie cutter approach misses the mark.

    Cortland Response

    Nov 30, 2018 – Talent Experience Manager

    Hey there. You’re right – we’re very focused on our residents, but we go further than that. While we are a real estate company, we’re also in the people business, and this applies to all of our... More


  7. "Criminal to Say The Least."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Las Vegas, NV
    Former Employee - Project Manager in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cortland (More than a year)

    Pros

    The local staff and leaders.

    Cons

    They build without Permits, Unlicensed Contractors. Complaints going out to Municipalities Nationwide.

    Advice to Management

    Don't steal from the people who get the work done for you.

  8. "Construction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cortland full-time

    Pros

    Has been a great company

    Cons

    nothing bad to say at this time

    Cortland Response

    Nov 9, 2018 – Talent Experience Manager

    Hello, Cortlandian! We're thrilled that you've had a positive experience so far. Just remember that we have an open door communication policy – so if there is ever anything we can do to improve your... More


  9. "Not a healthy balance for working"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Dallas, TX
    Current Employee - Assistant Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cortland full-time (Less than a year)

    Pros

    Pushed to unreasonable limits, expectations are not reasonable, they tell you hit your numbers we do not care how.

    Cons

    Upper management has no clue

    Advice to Management

    Take a hard look at your work force you are ruining it!

    Cortland Response

    Dec 10, 2018 – Talent Experience Manager

    Hello, Cortlandian! This is a hard review to read, and we want to make your experience better. While we do have high standards and yes, hitting our metrics is important, we also place extreme value... More


  10. Helpful (1)

    "Estimator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Cortland full-time (More than a year)

    Pros

    Overall Company atmosphere is amazing

    Cons

    There are a ton of clique groups. If you aren't in one you are overlooked.

    Cortland Response

    Nov 9, 2018 – Talent Experience Manager

    Hello! We’re so glad that you thought our atmosphere was amazing. Our culture is something that we actively work to foster and maintain. We’ve also created a culture of rewards and recognition... More