Cortland Reviews

Pros

The People you meet and work with as well as the residents. all in all cortland is the place your gonna want to work for above all else this is the single best management company I have worked for and by compensation is the best

Cons

"Workload" : sometimes the workload is beyond ones understanding of regular work and or exceptional behavior. You are responsible for so much sometimes it can be overwhelming but once you learn their systems/ways the company is almost flawless when it comes to employment/housing.

Pros

Good pay, cell phone partial reimbursement, good bonuses.

Cons

Employee experience doesn’t matter in this company. DOs are not trained to be leaders and coaches. Most have attitudes of “do as I say not as I do” attitudes and behaviors. Upper management is not responsive. Emails you send are unanswered for days or weeks at a time. And it's not just one individual. The whole company seems to be operating this way from the marketing department to recruiting, acquisitions teams, etc. Forget the work-life balance. No CM support on multiple levels. This topic can take a whole other review on its own. Super high staff turnover. Interesting why? Also interesting is that they don't send exit surveys about employee experience and ask how and where they might have gone wrong as a company to improve employee experience in the future, which only goes to show the lack of humility in the company. Paper pushing processes that are time-consuming and not user-friendly. Cortland is way behind its competitors that accomplish the same tasks faster and less stressful for their teams and residents alike due to simplified processes. Too many apps you have to remember and keep up with. Work is definitely not fun and turns into a nightmare dealing with different apps and each having its own list of hiccups. As far as benefits are concerned, they do not offer good 401k matching and there are no designated sick days. All you get is standard 2 weeks per year and 3 floating holidays while most other companies have the same 2 weeks of vacation pay and 6-7 sick days on top of that and a list of observed national holidays paid as well. Medical insurance traditional plans are very expensive. Not everyone wants and can go with Health Savings Plan that they offer and keep pushing on you.

Pros

Huge growth and amazing leaders!

Cons

None, they are doing well in their lane!

Pros

Frequently hold get togethers to celebrate team members and accomplishments. Very easy to move up to management due to frequent expansion. Great to gain initial management experience. Most people you work with are genuinely good and caring people. Good benefits, with bonuses based on renewals.

Cons

Lower pay than many other companies. Turnover can/will lead to increased workload without increased pay. Frequently attempting to/purchasing new properties, while struggling to fully staff the properties they have. Aggressive rent increases lead to decrease in renewals, leading to decrease in renewal bonuses money for associates. You may be asked/told to relocate to a different property without any reason, or pay increase. Management is very hit or miss, with some being phenomenal on all fronts, some being pushy micromanagers, and some lacking the backbone to tell employees the truth.

Pros

During these Covid times, we can work from home 2 of 5 days. Great pay!

Cons

Not fully remote, not enough training.

Pros

Nothing at this point. Please read CONS for reasons why. There a WAY better companies to work for that respect you as an individual.

Cons

They market their culture is "To do whats right for the right reason", but this does NOT apply when dealing with their employees. Upper management just does what they want which includes but NOT limited to sleeping with their managers on the side and them getting away with anything they want. When you get on their bad side, they make your life hell to push you out. Unless you are part of their "click" or sleeping with one of them, then you will not fit in with Cortland's Culture. I thought everyday I worked that things couldn't get worse but I WAS SOOO WRONG!! This company it NOT worth your mental and/or physical health.

Pros

It can be a really fun place to work and you'll be challenged to stretch beyond what you think you can do. As an entry level person you'll probably be able to get a lot more experience in different things right off the bat than you would at other places. It is still growing with a lot of opportunity.

Cons

That said, take the experience then run as soon as you can't take it anymore. This place can be very toxic. There's an emphasis on being in the cool kids club, including looking the part. This can often mean you work with people who are fun but incompetent at their job and make other's jobs very frustrating. Also the "do the right thing for the right reason" notion is a farce. They'll try to get away with whatever they think they can do without the employee noticing. And compliance? Yeah, that's not really a thing here. Be prepared to bend the rules beyond your ethical comfortability.