Così Reviews | Glassdoor

Così Reviews

Updated Apr 8, 2019

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Found 141 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
39%
Recommend to a Friend
46%
Approve of CEO
R. J. Dourney
31 Ratings
Pros
  • "Good Hours, good food, good amount of breaks(in 8 reviews)

  • "Good pay is the only pro but not even, They don't reimburse you for the expenses your boss asks you to do(in 7 reviews)

Cons
  • "Completely underfunded and staffed, lousy upper management(in 6 reviews)

  • "Because this downtown Cosi location is centered around office buildings it was often very slow during nights and weekends(in 6 reviews)

More Pros and Cons
  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Così full-time for more than a year

    Pros

    Company is a great company to work for. Upper management is there to help and support. The VP is taking the company to the next level . Store are clean and the managers take care of the team!

    Cons

    I have none at this time

    Advice to Management

    Come to cosi awesome place to work! Great hours and great people!

    Così2018-05-07
  2. "Lovely"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor in West Lafayette, IN
    Recommends
    Positive Outlook

    I worked at Così part-time for more than a year

    Pros

    Loved the company policy

    Cons

    Complicated recipes at first but with right training it’s easy to catch on

    Così2019-04-09
  3. Helpful (1)

    "Nice job while you're in college."

    StarStarStarStarStar
      Former Employee - Barista 

      I worked at Così part-time

      Pros

      In my experience, the employees are very nice

      Cons

      Get's really busy during lunch/breakfast hours.

      Così2019-03-15
    • "Terrible Management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in East Lansing, MI

      I worked at Così part-time

      Pros

      An employee discount on food

      Cons

      Rude Managers Did not care about your schedule outside of work Made you stay longer than what you were scheduled

      Così2019-02-19
    • "Horrible company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - General Manager 
      Doesn't Recommend
      Disapproves of CEO

      I worked at Così full-time for less than a year

      Pros

      None that I can even remember

      Cons

      Completely underfunded and staffed, lousy upper management

      Advice to Management

      get a life

      Così2019-02-07
    • "Cosi was one of the best jobs I had until management changes"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Shift Leader in Elkins Park, PA
      Recommends
      Negative Outlook
      No opinion of CEO

      I worked at Così full-time for more than 3 years

      Pros

      You're treated like family here

      Cons

      New management usually don't know what they're doing

      Advice to Management

      Management needs to return their passion for the industry

      Così2018-09-05
    • "Terrible!!!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Assistant Manager in Lexington, KY
      Doesn't Recommend
      Disapproves of CEO

      I worked at Così full-time for more than 3 years

      Pros

      A handful of coworkers, otherwise nothing.

      Cons

      Very low pay for the amount of work you are expected. Also worked some pretty ridiculous 10+ hour shifts.

      Così2018-09-26
    • Helpful (1)

      "General Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Philadelphia, PA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Così full-time for less than a year

      Pros

      You can some what make your own schedule.

      Cons

      First when you join you realize that you are in an inimical environment that destroys any chance of your having an auspicious time while employed. Due to the bankruptcy, they hired a hegemonic authoritarian who is ambiguous with what he expects from you and will make factitious stories based on a scuttlebutt that will try to knock you down, in character and business. Trying to be authentic, exact or precise, will only...

      Show More

      Advice to Management

      Stop hurting new employees Pay your employees on time ( was paid late twice while I worked there) Pay bonuses earned and deserved.

      Così2018-07-27

      Così Response

      July 29, 2018Human Resources executive

      Hello, I'm sorry to hear your experience working for Cosi wasn't up to your expectations. I would like to differ on growth opportunities and employee welfare. At Cosi we value our partners and want to provide them opportunities to evolve in their career with Cosi in a hospitable ...

      Show More
    • "Cosi Honest review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Barista 
      Doesn't Recommend
      Neutral Outlook

      I worked at Così part-time for less than a year

      Pros

      Fast pace environment so you are always on your feet moving.

      Cons

      The synergy was terrible, it became very difficult to stay focus on work when the atmosphere is negative. The hours were cut unfairly.

      Advice to Management

      Focus on the moral of the employees. Work on motivating your employee's so their overall performance can increase.

      Così2018-06-05

      Così Response

      July 29, 2018Human Resources executive

      Hello, I'm sorry to hear your experience working for Cosi wasn't up to your expectations. At Cosi we value our partners and want to provide them opportunities to evolve in their career with Cosi in a hospitable working environment. Because we value our people, your opinion is important ...

      Show More
    • "General Manger"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - General Manager in Ballston, VA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Così for more than 3 years

      Pros

      People are great, Store team is great people have been working there for 10 years or so

      Cons

      Non realistic goals!, New company change the entire concept.

      Advice to Management

      Make realistic goal!

      Così2018-06-02

      Così Response

      July 29, 2018Human Resources executive

      Hello, I'm delighted to hear you're having an enjoyable and positive experience working for Cosi. Because we value our people, your opinion is important to us. Would you please email us to discuss further? Gracie L.

    Found 141 reviews