Così Reviews | Glassdoor

Così Reviews

Updated Apr 8, 2019

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Found 141 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
39%
Recommend to a Friend
46%
Approve of CEO
R. J. Dourney
31 Ratings
  1. "Horrible company to work for"

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      Former Employee - Anonymous Employee 

      I worked at Così for less than a year

      Pros

      Managers eat for free and staff workers get a 50% discount on food

      Cons

      very little appreciation shown towards staff , even to myself as a shift leader , Manager belittled me and yelled and embarrassed me in front of customers and staff as well

      Advice to Management

      show much more appreciation and respect for your staff that works hard to make you look good !!!

      Così2017-05-28
    • Helpful (1)

      "Not a very friendly environment"

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      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Barista in New York, NY
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Così part-time for more than a year

      Pros

      Managers tend to be more friendly near customers

      Cons

      Not a very friendly environment

      Advice to Management

      Treating employees well goes a long way

      Così2017-04-28
    • "General manager"

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        Current Employee - Anonymous Employee 

        I have been working at Così

        Pros

        It's always a different day even though you have regular tasks to do. The hours and benefits. I love the regular customers , the staff and of course the amazing flatbread!

        Cons

        Lack of corporate support, lots of upper management staff changes. Communication to the operators. Long hours. Corporate needs to work on making their people feel important!

        Advice to Management

        Listen to operations & take care of your people. Make them feel important- they'll work for you.

        Così2017-03-31
      • "Employee review"

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        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I have been working at Così full-time for more than 5 years

        Pros

        Continuing to grow. Clean and integrity of food are high.

        Cons

        Poor Benefits. Hours are based on company needs. Full-time could mean a 20 hour work week. Management turnaround very high.

        Così2017-04-19
      • "Area Director"

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        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 

        I have been working at Così full-time

        Pros

        Was good working with the field managers.

        Cons

        Upper management sends a lot of mixed signals. They are not on the same page.

        Così2017-03-23
      • "Online"

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        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Doesn't Recommend

        I have been working at Così full-time

        Pros

        Great staff Good pay Great area director

        Cons

        Unappreciative managers Lack of teamwork Managers really don't care about anyone but themselves Managers get upset over the truth or nothing at all Assistant manager makes it impossible to give employees days off unless youre her husband then she'll basically give it to him or her relatives that work in the store You end up working on your days off without being asked I could go on but I won't

        Advice to Management

        Learn how-to treat your employees better and stop getting mad over nothing because of the general manager and assistant manager the store is so understaffed that you think it's okay to give more hours and make your employees miserable because YOU don't want to work

        Così2017-04-09
      • "Worst company to work for"

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        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Cashier/Barista in New York, NY
        Doesn't Recommend
        Neutral Outlook
        No opinion of CEO

        I have been working at Così full-time for more than a year

        Pros

        Your coworkers are great. You get a great discount on food. Upper management, district managers, regional managers etc care about the company and employees. Easy to work your way up if you stick around long enough.

        Cons

        The management that you work directly under, GMs and AGMs just want to keep up appearances and don't really care about the company or their staff. You work really hard for little pay and even less recognition.

        Così2017-03-07
      • "Typical Customer Service Job"

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        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 

        I worked at Così part-time

        Pros

        Cool boss, let people out to play Pokemon Go during downtime every now and then

        Cons

        Same as any customer service really, every now and then weird people will come through the door

        Così2017-02-10
      • "Put Your Foot In The Door At Cosi, But Don't Get Stuck"

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        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Baker 
        No opinion of CEO

        I worked at Così full-time for more than a year

        Pros

        Upbeat atmosphere, considerably better than fast food, simple food prep and service model provides a great opportunity for entry level people, flexible scheduling for students

        Cons

        Unmotivated longstanding managers drown your chance for advancement as Cosi appears to not fire subpar people short of extreme offenses, nature of business provides for unanticipated last minute schedule changes (on/off)

        Advice to Management

        Complaining about your disdain for your job whilst being a lazy oaf is highly uninspiring to up-and-coming employees, the company would improve with removing such people from payroll

        Così2017-02-08
      • "Dont work here."

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        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Barista in Concordville, PA
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I worked at Così part-time for less than a year

        Pros

        Its a paycheck and if you are desperate do it.

        Cons

        horrible management, disorganized, horrendous smell from the kitchen, high turnover

        Advice to Management

        stop treating your employees terribly and maybe the will stay.

        Così2017-02-22
      Found 141 reviews