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Cost Plus Reviews

Updated February 14, 2018
884 reviews

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3.4
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Approve of CEO
Cost Plus President, CEO, and Director Barry J. Feld
Barry J. Feld
312 Ratings

884 Employee Reviews

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Pros
  • Benefits, employee discount, cool products (in 100 reviews)

  • Interesting items from around the world (in 24 reviews)

Cons
  • Good for temporary or part time work, but doesn't seem like there would be much room to growth (in 45 reviews)

  • World Market is pulling the profit weight for the whole conglomerate (pressure (in 43 reviews)

More Pros and Cons

  1. Helpful (1)

    "Loved it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cost Plus full-time

    Pros

    Great place to lead
    Excellent benefits
    Outstanding culture... not typical retail
    Encouraged to think outside of the box
    Not micro-managed
    Amazing work/ life balance

    Cons

    Payroll can be challenging for workload given
    Physical labor can present safety challenges due to heavy merchandise and light floor coverage
    Training can be tough to execute properly due to payroll constraints
    Can be challenging to move into a district role due to number of opportunities

    Advice to Management

    Continue to support your leaders. Don't pinch the wrong pennies. Invest in training at all levels. .. the roi will be greater than dollars spent up front


  2. "Great Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate in Dallas, TX
    Current Employee - Part Time Sales Associate in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cost Plus part-time (More than a year)

    Pros

    Laid back environment as opposed to other retail companies

    Cons

    cut down on hours according to sales

    Advice to Management

    Should have fixed amount of hours. Employees need stability

  3. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cost Plus full-time

    Pros

    Working in a nice environment with great peers. New exciting product, everyone has a visual merchandising role.

    Cons

    24 hour availability required. Lots of stock leadership (overnights) for supervisors. Low pay and higher expectations for smaller markets.

    Advice to Management

    Attempt to provide employees with a consistent schedule if higher pay is non negotiable


  4. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cost Plus part-time

    Pros

    Fun atmosphere, cool products, variety of responsibilities

    Cons

    Explorer program signups (no commission)


  5. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beverage Department Head in Louisville, KY
    Former Employee - Beverage Department Head in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cost Plus full-time (More than a year)

    Pros

    Management cares about you, fellow employees are good people and irs a laid back fun atmosphere. Very friendly to the LBGQT community as well.

    Cons

    It's retail, as such trying to get the customer to purchase products and to add more to their order can be tricky. Then there is the explorer program that you need to hit rates in signing up if they don't have it which is easy if you are a people person.

    Advice to Management

    Spend more money on outreach and try to pay employees a bit more for their experience levels otherwise great job!


  6. "Cali Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Houston, TX
    Current Employee - Operations Supervisor in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cost Plus full-time (Less than a year)

    Pros

    Laid back, easiest retail job you can have. Good culture over all. Work life balance

    Cons

    Loose policies, no real structured training, nothing is black and white

    Advice to Management

    Define policies clearer. The customer isn't always right and you're training them to have bad habits.


  7. "Jack of All Trades"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cost Plus part-time

    Pros

    Never boring, always something to do.

    Cons

    pay rate could have been better

  8. "Retail as usual..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cost Plus part-time

    Pros

    Organized management, Culture of Company, Products are fun

    Cons

    Lacked Training, Wages were low, Discount was abismal

    Advice to Management

    Train your employees


  9. "Fun Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Point of Sale Coordinator in Santa Cruz, CA
    Former Employee - Sales Associate/Point of Sale Coordinator in Santa Cruz, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cost Plus part-time (More than a year)

    Pros

    Great supervisor (at my location)
    Work not difficult
    Focus on great customer service

    Cons

    As with most retail jobs, customers can be difficult

    Advice to Management

    The supervisor at my location was great and really motivated me to work


  10. "Good Place to work as far as Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook

    I have been working at Cost Plus part-time (More than a year)

    Pros

    -Flexible Scheduling
    -20% Customer Discount for craft/import items, food and drink.
    -Considerate management

    Cons

    -Schematics are wonky or unrealistic due to being photoshopped
    -Hours outside of the holiday season are low
    -Not much room for advancement


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