Cost Plus Reviews | Glassdoor

Cost Plus Reviews

Updated November 13, 2018
957 reviews

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3.2
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Cost Plus President, CEO, and Director Barry J. Feld
Barry J. Feld
334 Ratings

957 Employee Reviews

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Pros
  • "Flexible hours breaks Employee discount" (in 110 reviews)

  • "Interesting items from around the world" (in 24 reviews)

Cons
  • "Good for temporary or part time work, but doesn't seem like there would be much room to growth" (in 46 reviews)

  • "Low pay and higher expectations for smaller markets" (in 45 reviews)

More Pros and Cons

  1. "Relaxed Atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Cost Plus part-time

    Pros

    friendly management and customers

    Cons

    a little slow at times


  2. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oakland, CA
    Current Employee - Anonymous Employee in Oakland, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cost Plus full-time (More than 3 years)

    Pros

    Discount, Unique Foods and Furniture Finds, somewhat of a set schedule

    Cons

    Rate of pay for the work load, no cost of living consideration although benefits increased drastically, no consistent streamline of operations, no action plan for all managers to grow

  3. "Good for part time employment (but that's about it)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Plano, TX
    Former Employee - Sales Associate in Plano, TX
    No opinion of CEO

    I worked at Cost Plus part-time (Less than a year)

    Pros

    World Market is an interesting place to work at. There are products all over the world (a literal market full of world stuff). There's also a 20% discount. Your hours are flexible, which is nice if you need to take time off. It's nice as a side job for extra cash. Work can sometimes be exciting because your schedule changes every week, and you work with different people every time.

    Cons

    No benefits unless you are full time (meaning only management gets them). Limited advancement in the company. Raises happen once a year. Management pushes the Explorer program a little too much (some customers don't mind, but most don't care). The company seems to focus more on the numbers (signing people up) rather than building customer relationships.

    Advice to Management

    Pay your employees accordingly. It makes no sense to give raises once a year if most employees leave within a year. Have better training so employees know how things work. Have an incentive for the program. We are expected to sign people up, but we get nothing in return.


  4. "Great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Diego, CA
    Former Employee - Sales Associate in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cost Plus part-time (More than a year)

    Pros

    Friendly and effective management, wonderful coworkers, flexible hours, and employee discount.

    Cons

    Because of store needs during certain hours you can be stuck at the register your entire shift, but this is hard to avoid in most retail settings.


  5. "Fun"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cost Plus part-time

    Pros

    Flexible hours breaks Employee discount

    Cons

    Little pay Grouchy customers Training


  6. Helpful (7)

    "Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alameda, CA
    Current Employee - Anonymous Employee in Alameda, CA

    I have been working at Cost Plus full-time (More than 5 years)

    Pros

    Lots of autonomy, scrappy company where people get things done

    Cons

    Poor leadership, no salary ranges, HR doesn't support anyone below executive level.

    Advice to Management

    Be more inclusive with team, instead of having a 'kids table'. Mentor to avoid attrition.


  7. "Nice work environment but low pay and no benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Washington, DC
    Current Employee - Sales Associate/Cashier in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cost Plus part-time (Less than a year)

    Pros

    Good environment. Management is flexible about scheduling issues. Employee discount is not very high but is also good at other stores like Bed Bath and Beyond. Discount is sometimes higher during special events. Frequently promotes from within.

    Cons

    The usual retail negatives. No fulltime status or benefits for anyone but management and hourly salaries are low. Schedules and hours can vary drastically from week to week. Last-minute scheduleing makes it hard to plan personal events. Understaffing makes things more hectic and stressful than they should be.

    Advice to Management

    You need to offer better salaries or benefits if you want to attract and retain more skilled and experienced workers.

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cost Plus full-time

    Pros

    Discount, easy scheduling, and great products

    Cons

    Expect to much from workers, and not enough workers to do the job.


  9. "Department Mgr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Cost Plus full-time

    Pros

    Hours, the people, fun environment

    Cons

    Freight, warehouse area, early start

    Advice to Management

    Pay keen attention to those who work hard and are devoted


  10. Helpful (4)

    "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Citrus Heights, CA
    Current Employee - Supervisor in Citrus Heights, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cost Plus full-time (More than a year)

    Pros

    Fun, unique products. regular customers are like family.

    Cons

    high turnover with management who are more interested in their annual bonus instead of building a functional store team. My store has a lot of "clicks", where the current manager passively fosters a tribal "morning team" vs "evening team" environment for responsibilities and accountability. uneven hours for part time under employees, need to either be a friend or suck up to the manager to have any advancement.

    Advice to Management

    District managers need to communicate with entire store team, not just the store manager to get a worldly view on operations of stores. Invest in your team to inspire and prevent high turnover


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