Cost Plus Reviews | Glassdoor

Cost Plus Reviews

Updated September 20, 2017
839 reviews

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3.4
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Cost Plus President, CEO, and Director Barry J. Feld
Barry J. Feld
298 Ratings

839 Employee Reviews

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Pros
  • Benefits, employee discount, cool products (in 94 reviews)

  • New products from around the world arriving every week (in 22 reviews)

Cons
  • Not enough working hours for part-time (in 43 reviews)

  • World Market is pulling the profit weight for the whole conglomerate (pressure (in 42 reviews)

More Pros and Cons

  1. "POS"

    StarStarStarStarStar
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cost Plus part-time

    Pros

    Friendly co workers, work discount,

    Cons

    Not enough hours, schedule is always changing


  2. "Leader"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cost Plus full-time

    Pros

    gave me an opportunity to become a store manager and loved the merchandise.

    Cons

    A lot of complacency at the supervisor level and created road blocks for others to advance.

  3. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cost Plus part-time

    Pros

    They have neat stuff. You get a discount.

    Cons

    Your typical retail job. They have a a lot of stuff and its hard to locate some inventory.

    Advice to Management

    Keep up the good work.


  4. Helpful (1)

    "Get a serving job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cost Plus part-time

    Pros

    I loved the International customers that the store brought in. Co-workers were all amazing individuals.

    Cons

    Very hard work for a non-livable wage in the Bay Area. Expected to sell and pressured to improve constantly. Some of the products were labeled in a very misleading way. No training. It sucked.

    Advice to Management

    Invest in some training for employees. Have more authenticity in terms of product representation. Less coupons, make the prices what they should be?


  5. Helpful (1)

    "Constant panic mode"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Francisco, CA
    Former Employee - Sales Associate in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cost Plus part-time (More than a year)

    Pros

    The greatest coworkers and management, very close working relationships
    Unionized

    Cons

    Store does not have enough security to deal with aggressive shoplifters
    Very low coverage, never enough employees to assist the customer and customers mad at employees
    District and regional management like to blame associates for any problem with the business, regardless of associate responsibility
    Store is constantly in full on crisis mode
    Very heavy pressure from district and regional management
    Very pushy customer service expectations, uncomfortable for both the employee and the customer
    Unionized

    Advice to Management

    Hire more security - there's a one hour gap in coverage, and the thieves know it
    Stop blaming employees for every little thing
    Really look at what products you sell, because the supermarket next door is selling most of your food and alcohol cheaper


  6. "Stock Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great place to work at

    Cons

    Night shift can be very brutal


  7. "Assistant Store Manager/Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Fort Wayne, IN
    Former Employee - Supervisor in Fort Wayne, IN
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Cost Plus full-time (Less than a year)

    Pros

    Great culture and cool stuff!

    Cons

    Unloading the heavy wooden furniture off the truck was sometimes difficult...

  8. "Don't believe the hype"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cost Plus part-time

    Pros

    Awesome employee discount, hours are decent for part time work

    Cons

    No room for advancement, very unprofessional environment, everything is based off brown nosing and not who actually accomplishes tasks or does their job well. It's a very toxic work place

    Advice to Management

    Mangers don't do anything but spend their time checking their phones in the office all day. They are no help unless their boss is there. Train your employees better and train your managers so they actually know what their doing.


  9. "Unique"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Napa, CA
    Former Employee - Anonymous Employee in Napa, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cost Plus full-time (More than a year)

    Pros

    Fun store, great discount, friendly coworkers

    Cons

    Lack of training, old register systems

    Advice to Management

    Set employees up to succeed and business will thrive


  10. "Loved Working Here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Glen Allen, VA
    Former Employee - Sales Associate in Glen Allen, VA
    Recommends

    I worked at Cost Plus part-time

    Pros

    Employee discount, great products, fairly straight forward and easy job

    Cons

    Cash register is outdated, Christmas time is very busy, very little training

    Advice to Management

    Update the registers a bit, reward employees more


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