Costa Reviews | Glassdoor

Costa Reviews

Updated Jul 22, 2019

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Found 876 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
49%
Recommend to a Friend
54%
Approve of CEO
Costa CEO Dominic Paul
Dominic Paul
88 Ratings
  1. "part time"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Costa part-time

      Pros

      very nice working environment with happay people

      Cons

      cleaning and long hours someties

      Costa2019-02-18

      Costa Response

      February 28, 2019Costa Resourcing Co-ordinator

      Really pleased you're enjoying your role with us. We pride ourselves on putting people at the centre of everything we do, both in our sites and at Support Centre. As such, creating a fun and enjoyable place to work is an integral part of life at Costa. Thank you for taking the time ...

      Show More
    • "Working for Costa"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Costa full-time

      Pros

      felxible work, met many friends and good clean work environment

      Cons

      have to deal with rude customers but guess that is all part of the job!

      Advice to Management

      make frequent visits to branches for reviews

      Costa2019-02-18

      Costa Response

      February 28, 2019Costa Resourcing Co-ordinator

      We really value our teams’ feedback and it’s important to us that our people feel supported by their line manager and there are procedures in place to ensure this. Thank you for taking the time to leave your review.

    • "Barista"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Costa full-time

      Pros

      Great team and amazing opportunities

      Cons

      Long hrs and not good tips

      Advice to Management

      Nothing

      Costa2019-02-15

      Costa Response

      February 28, 2019Costa Resourcing Co-ordinator

      Thanks for taking the time to write a review. It's great to hear that you enjoyed your time with Costa

    • "Barista Maesto"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Barista Maestro in London, England
      Recommends

      I have been working at Costa part-time for more than a year

      Pros

      Very Flexible hours Free Coffees

      Cons

      Hard to get many hours Average to low pay

      Costa2019-02-12

      Costa Response

      February 13, 2019Costa Resourcing Co-ordinator

      Really pleased you're enjoying your role with us. Thank you for taking the time to write a review

    • "Costa"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at Costa part-time

        Pros

        Good staff and team, friendly environment

        Cons

        Stressful and high pressure environment

        Costa2019-02-03

        Costa Response

        February 5, 2019Costa Resourcing Co-ordinator

        Thanks for the feedback. Your comments have been noted and will form part of our own internal review process. We hope you continue to enjoy, and be successful, in your career with us

      • "Great"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Store Manager in London, England
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Costa full-time for more than 5 years

        Pros

        Great place , good discount

        Cons

        Salary it’s not so great

        Costa2019-01-30

        Costa Response

        February 5, 2019Costa Resourcing Co-ordinator

        Really pleased you're enjoying your role with us. We pride ourselves on putting people at the centre of everything we do, both in our sites and at Support Centre. As such, creating a fun and enjoyable place to work is an integral part of life at Costa. Thank you for taking the time ...

        Show More
      • "manager"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Store Manager in Swindon, Wiltshire, South West England, England
        Recommends
        Positive Outlook

        I worked at Costa full-time for more than 5 years

        Pros

        good line managers and their supports

        Cons

        long hours , always busy , short staffs

        Advice to Management

        more training need for the people comes from outside the coffee industry

        Costa2019-01-30

        Costa Response

        February 5, 2019Costa Resourcing Co-ordinator

        Thank you for taking the time and effort to write a review. We will take all your feedback and pass to the relevant teams to help us improve.

      • "Great"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Relationship Manager in Lower Holloway, England
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Costa full-time

        Pros

        Great, loved it would recommend

        Cons

        None fantastic team fantastic job

        Costa2019-01-22

        Costa Response

        February 5, 2019Costa Resourcing Co-ordinator

        Really pleased you're enjoying your role with us. We pride ourselves on putting people at the centre of everything we do, both in our sites and at Support Centre. As such, creating a fun and enjoyable place to work is an integral part of life at Costa. Thank you for taking the time ...

        Show More
      • "Barista"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Costa part-time

        Pros

        Benefits such as point reward systems

        Cons

        Most of them time working understaffed due to cut hours

        Costa2019-01-14

        Costa Response

        January 15, 2019Costa Resourcing Co-ordinator

        Really pleased you're enjoying your role with us. Thank you for taking the time to write a review

      • "Good"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Barista 

        I have been working at Costa part-time for more than a year

        Pros

        Good team, friendly customers

        Cons

        No cons, the job is great

        Advice to Management

        Good job

        Costa2019-01-11

        Costa Response

        January 15, 2019Costa Resourcing Co-ordinator

        Thanks for the feedback. We hope you continue to enjoy, and be successful, in your career with us

      Found 876 reviews