Costco Wholesale Reviews in Issaquah, WA | Glassdoor

Costco Wholesale Issaquah Reviews

Updated January 13, 2018
241 reviews

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Issaquah, WA

3.5
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241 Employee Reviews

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Pros
  • The pay and benefits are the best part about working at costco (in 340 reviews)

  • Great place great culture great benefits very affordable for part time employees (in 652 reviews)

Cons
  • Currently hard to get hired full time (in 214 reviews)

  • They say they don't work with other jobs schedules so if you're looking for part time like I was they will give you a hard time (in 187 reviews)

More Pros and Cons

  1. "Non Accountability and Entitlement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant General Manager - 13 Years - 25 Total in Issaquah, WA
    Former Employee - Assistant General Manager - 13 Years - 25 Total in Issaquah, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Costco Wholesale full-time (Less than a year)

    Pros

    Amazing Company with great pay and benefits

    Cons

    Constantly listening to self entitled employees who think they deserve to be rewarded for tenure rather than quality of work.

    Advice to Management

    Solid communication and follow through. Make sure that employees understand the dynamics of the operation and the reality of the business, Costco promotes on merit and performance - not because you have done a job for a person of time and now you expect special treatment? Costco promotes entirely from within and there is opportunity for all who work for it!


  2. "Nothing like Walmart"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Issaquah, WA
    Current Employee - Anonymous Employee in Issaquah, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costco Wholesale full-time (More than 10 years)

    Pros

    Costco is a great company! Tons of opportunities to advance if you push yourself and work hard. You can't beat their benefits and hourly employees receive bonuses twice a year after they top out.

    Cons

    Pay for hourly employees is really good. Not as much for salaried employees. Great culture though.

  3. Helpful (1)

    "Media Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Social Media in Issaquah, WA
    Current Employee - Social Media in Issaquah, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costco Wholesale full-time (More than 5 years)

    Pros

    Great co-workers, managers, Code of Ethics and company to work for. The company culture is also really good too.

    Cons

    I would love the opportunity to work from home since we are on a Google platform.While I realize that the core business is not able to do this, it should be reassessed for support staff.

    Advice to Management

    Take Costco Culture and teaching opportunities to heart and your employees will as well.


  4. Helpful (1)

    "Costco Walks Their Talk--Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Issaquah, WA
    Former Employee - Anonymous Employee in Issaquah, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Costco Wholesale full-time

    Pros

    Promotes from within; socially responsible; good pay and benefits

    Cons

    Very few women in upper management

    Advice to Management

    Focus more on retaining top level women.


  5. "Love the Place!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Issaquah, WA
    Current Employee - Management in Issaquah, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costco Wholesale full-time (More than 10 years)

    Pros

    Excellent company across all levels. Love working here.

    Cons

    Compared to other jobs I've had, this place rocks

    Advice to Management

    Keep respecting the employees, they make the company


  6. "Costco is a family!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - User Experience Designer in Issaquah, WA
    Former Contractor - User Experience Designer in Issaquah, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Costco Wholesale as a contractor

    Pros

    Clean and easy work environment.
    wonderful people to work with.
    Treats employees very well.

    Cons

    Not a contractor friendly. Costco puts a lot of restrictions on their contractors including computers and access to things that are needed to succeed.
    Lower pay the most fortune 500 companies.
    Very short contracts or abruptly ending


  7. Helpful (7)

    "IT - Buyer Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Nerd in Issaquah, WA
    Current Employee - IT Nerd in Issaquah, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Costco Wholesale full-time (More than 5 years)

    Pros

    The company is stable, the workplace, within most places in IT, is fairly mellow, the dress code is casual-ish, and you won’t get fired unless you really, really try. The “discretionary contribution” to your 401k is built for long-haul employees, really getting good-ish around year 5 at 5% of your annual income. The company is indeed ethical. Some parts of the health plan are really very good.

    Cons

    If it is career growth, pay, benefits, and/or perks you seek, then this is not the place for you. It’s a place to park yourself until retirement or until you achieve what it is you want to achieve. Only two weeks of vacation to start, three weeks at 5 years. No time off, not even a day, from 1st full week in November to (typically) a few days before Christmas. You have to use the Costco Pharmacy and Costco Optical, or you (always exceptions to the rule) will pay out of pocket. Raises are capped just shy of 3% each year. Figure on 2-2.5%. You can be a superstar, you can be a sloth, it doesn’t matter much in terms of pay. The “discretionary contribution” to your 401k is built for long-haul employees only, and the yearly match is pathetic. Pockets of strong technical people, but most are really not good, and many are lazy and/or entitled tenured employees. Many in IT management don’t have a background in IT, which explains some of the pretty nutty decisions. If you’re not a lifer, it’s not likely you will be listened to much at all. High turnover on many teams. In many areas, non-production issues are treated like production issues, be it in terms of urgency, or time of day (i.e. off-hours).

    Advice to Management

    Outsource IT. You're not good at it.

  8. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Buyer in Issaquah, WA
    Current Employee - Assistant Buyer in Issaquah, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costco Wholesale full-time (More than 8 years)

    Pros

    - Work/Life balance
    - Benefits (Medical, 401k, Stock Options)
    - A lot of Career opportunity
    - Family (Great work atmosphere with coworkers)
    - Good amount of Paid Vacation and Sick leave (increases based on tenure)

    Cons

    - Pay is not competitive for Corporate employees in the surrounding Seattle market
    - No bonuses for Assistant Buyers
    - Upward movement is a slow process due to amount of senior employees and limited positions
    - Like any other corporate company, the promotion process is political. They don't always pick the best employees to promote.

    Advice to Management

    Overall, Costco is a fantastic company to work for. To make up for the job market salaries, Assistant Buyers should be given bonuses just like all other positions (Warehouse Employees, ICS, Buyers, AGMMs, and GMMs). Due to limited Buyer and above positions, majority of Costco Employees remain in the Assistant Buyer position throughout their career.


  9. Helpful (5)

    "Costco IT slow and dull"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Issaquah, WA
    Current Employee - Software Engineer in Issaquah, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Costco Wholesale full-time (More than a year)

    Pros

    Steady employment, hard to get fired. Good place to park yourself when you don't or can't work hard. Casual work environment. People are for the most part, friendly and cheerful. Health insurance is great. Free membership to the warehouses.

    Cons

    Costco IT is a throwback to days of yore. The IT department is an afterthought. Every employee is to be treated with the same benefits and vacation regardless if you are highly specialized and educated IT employee or a person checking receipts at the door of the warehouse. You would think a company of this size has their act together. You would be sadly mistaken. There is a dark cloud hanging over most of IT. Employee satisfaction polls in IT for the past three years have shown a steady decline, now hovering at around 35%, which puts at some of the worst for a large company. People openly discussing how to escape Costco IT. Ex employees boasting about huge pay increases and real bonuses with their new job. Turnover is high.

    Costco only gives a MAXIMUM of 3% pay increase. But you will never get 3%. Highly productive employees usually get 2.75% or less. That's like drowning in 100 or 103 feet of water. There is so little difference that you forget that there is an 8% rate of inflation in Issaquah and so you lose money every year. So it doesn't make a difference whether you work hard or not and since they don't fire anyone and you stop caring and fall into line just showing up to the office and surfing the web all day. Your manager can jump up and down and scream at you all day but there is little motivation to get anything done since you won't get fired, and you barely get pay increases. No bonuses to motivate you and only upper management is lucky enough to get stock options.

    There is no vacation allowed from early November until the week before Xmas. Not even the day after Thanksgiving. Nope, against the rules. Forget it! Oh and working from home? Forget it. I saw a woman drag her three (well behaved) kids into the office for 8 full hours while she worked! This is in IT in 2018! WFH is forbidden.

    Speaking of vacation, you get 2 weeks a year and 9 sick days. 3 extra floating days after a year. Then 3 weeks at 5 years. Most companies in the Seattle area it's 3 weeks and also sick days when you start and usually some extras for senior members. But not here, you get the same as the warehouse employees. Period.

    401k is non existent. After a year, I still can't figure it out. I don't think they really match anything until the 5th year?

    IT management is mostly made up of "lifers" these are people that worked their way up from a warehouse and have been there most of their lives. They drank the coolaid years ago. This is a badge of honor among old timers. Most do not have computer backgrounds or a passion for IT systems and it shows. No thought leadership on end to end systems. Mostly just care about staying at Costco until retirement with little passion for IT systems.

    Costco IT management doesn't care or their hands are tied. Projects get started then cancelled frequently. Turf wars in management over who gets what. Plenty or re-orgs. They want all project to be Agile, but nobody cares and scrum masters are usually people that failed at everything else. No direction, pissed off employees. But it doesn't make a difference since you will just be replaced with a contractor after you leave. Costco really should stop hiring FTEs in IT. Just give it up.

    Advice to Management

    Either spin off the IT division creating a new pay structure with bonuses, better vacation, work flexibility and stock options to motivate employees, or give up trying to hire and keep talent. Just outsource the whole IT department to contractors and be done with it.


  10. Helpful (10)

    ""Good Starting and Ending IT Company""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Issaquah, WA
    Current Employee - Software Developer in Issaquah, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Costco Wholesale full-time (More than a year)

    Pros

    Good Starting and Ending IT Company

    Management is friendly and understands work life balance 45/hr per week

    No layoffs, and only way to get fired is to steal

    The longer your there the better everything is for you regardless of performance

    Cons

    Hard to leave to another company as most know the IT culture at Costco.

    Very Low pay. 1-3 percent raises per year. More like 1-2% as there is always a reason that you are not eligible for 3%.

    Vacation is ok not good. No Vacation from mid Nov through week before Christmas.

    No bonus's for non management. Except for managers that are grandfathered into bonus's.

    Lunch is cheap but if you work in building 6 you have to bus to another campus for hot food.

    IT is treated as Warehouse employees. With the exception that some are salary.

    No working remotely

    Only way to live close to work is a small condo as housing is too high, and wages does not cover the cost of housing. 2+ hour commute each day

    Advice to Management

    Trust in your employees enough to allow some remote work.

    Start rewarding high Performers with bonus's or a chance to get a raise that would at least cover COL increase.

    Work to retain high performers than pushing them to find something better.

    Most of IT should not be blocked from holiday vacations. (Some are required to maintain systems)


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