Costco Wholesale Reviews | Glassdoor

Costco Wholesale Reviews

Updated February 20, 2017
3,439 reviews

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Full-time Part-time

4.0
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3,439 Employee Reviews

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Pros
  • Significantly above average pay and benefits for retail (in 280 reviews)

  • Overall a great company great benefits (in 520 reviews)

Cons
  • It's very hard to get a full time position even for employees that have been with the company for more than 5 years (in 174 reviews)

  • Only part time til something full time opens up (in 152 reviews)

More Pros and Cons

  1. Helpful (878)

    "Real Pros and Cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costco Wholesale part-time (More than a year)

    Pros

    Very affordable high quality health insurance benefits even for PT employees. Great for working parents who split up child care and need coverage. The key to succeeding at Costco is to work hard, have a good attitude and be nice to people. It's hard work and fasted paced, you have to be down for that to succeed.

    Cons

    At this warehouse you are required to work 5 days per week, even if you are PT at 24 or so hours. This means lots of 4-5 hour shifts rather than fewer 8 hour shifts which is tough for those who commute a long distance to work or have to cover day care.

    Advice to Management

    Allow the PT staff at 24/hours per week or so to work 4/6 hour shifts or 3/8 hour shifts rather than 4 and 5 hour shifts. it gets expensive for those who commute a long distance to work or have to cover day care.


  2. Helpful (43)

    "Membership / Front-End Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Costco is a good employer, especially if you are a college student or never went to college. Unlike competing retail or grocery stores, Costco pays employees above the market rate while also guaranteeing pay raises--based on hours accumulated at work--up to a more than reasonable level. While I was working at Costco, I started off at $12 per hour while Sam's was starting employees off at $9 per hour and Wal-Mart at around $8 per hour. Other local grocery stores in the area started employees off in the $8-9 per hour range as well.

    If you never got a single promotion in any form whatsoever, you could still work your way up to $20 and some change per hour as your regular (non-overtime) pay rate, which is roughly the same hourly rate as an entry-level supervisor. To make things better, Costco also provides an excellent benefits package as well as premium pay on Sundays. The premium where I worked was 1.5x your standard pay rate--just for the simple fact that you are clocked in on Sunday.

    My $12 became $18 per hour and as a college student at the time, and supervisors made $30 per hour instead of $20. Again, not for overtime. Just for working on Sunday. What employer treats their employees this well?

    You also have the ability to work your way up the corporate ladder with or without a degree. The department managers at the location I worked at earned salaries between $60-80k per year, and many of them did not have degrees. I'm sure you'd hit a ceiling after a while if you never got a degree, but even if that ceiling is an $80k salary + full benefits, that's much better than just about any other company would offer an individual with a high school diploma.

    (For the record, the store manager at my location started off in the front-end department sacking groceries for customers, and worked his way up to being in charge of an entire Costco store. Not sure if he has a degree or not, and it honestly wouldn't surprise me either way. I'm sure he is pulling in a six-figure salary, plus performance bonus, plus full benefits package.)

    If you did earn a college degree on the other hand, Costco makes a pro-active effort to place you in an area where your education and skill set is utilized. Marketing degree? Marketing department. Accounting degree? Accounting department. Management degree? You'll probably get fast-tracked to a management position in the store, or get moved to the corporate location. And if you do go corporate, then even more opportunities become available.

    If you're interested in learning more about Costco, search for "Costco Craze" on YouTube and watch the video. It's a 45-minute documentary that goes into much greater depth than what I've shared here.

    To conclude, my personal opinion is that Costco is an amazing place to work if you don't have a college degree. If you do have a degree, it's still a good place to work (especially if your degree isn't particularly marketable, such as a liberals arts or social sciences degree). If you have a degree in a subject that's more in demand (think business subjects + STEM), you can probably find a much better job than anything Costco has to offer.

    Cons

    Jobs are extremely boring and tedious. Not intellectually stimulating or emotionally rewarding in any way. (Exceptions do exist, of course. But chances are you won't be the corporate wine buyer, chief marketing officer, or CEO.)

    When you're slammed with stuff to do, it's all mindless work. You're running around sacking groceries, organizing carts, making hot dogs, folding clothes, doing data entry, sweeping the floor, etc. And when it's slow, you are pretty much watching the clock and counting down the hours/minutes/seconds until your shift is up.

    Quite frankly, your academic status (i.e., do you have a college degree and if so, is it an economically valuable degree?) will determine how the pros and cons of this job balance out in your particular situation.

    If this is the best job you can get from a financial standpoint, then yes it is worth it. Be a good employee and work your way up as high as you can. If you can tolerate the dullness of the job, Costco does provide the opportunity for you to build a financially stable future.

    If you have better financial opportunities available to you, then I'd recommend seeing if you can get a more satisfying position at Costco corporate. (At minimum, it'll be like any other corporate job you'll apply for anyway.) And if that doesn't work out, then obviously you can find something better.

    Advice to Management

    Management is doing a great job, both at the corporate level and at the store level where I worked at. They treat their employees fairly, and pay them generously. They can't help it if 90% of the jobs are extremely boring so I can't logically fault them for that--that's just the business Costco is in. They have, however, made the best of it. No advice; only a thumbs up.


  3. "Admin Clerk/Floor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Costco Wholesale full-time (More than 5 years)

    Pros

    Great energy/work environment
    Benefits
    Pay
    Sick/vacation time
    Store hours/holiday closures

    Cons

    Not everyone is professional
    Retail environment

    Advice to Management

    Keep employees professional


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  5. "Costco Stocker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Stocker in Simi Valley, CA
    Current Employee - Night Stocker in Simi Valley, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costco Wholesale part-time (More than a year)

    Pros

    Great Pay, Solid hours, and free membership

    Cons

    poor communication, hard to get full time.

    Advice to Management

    communicate


  6. "Fun fast paced environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier Assistant in San Francisco, CA
    Former Employee - Cashier Assistant in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1.5 pay on Sunday never a dull moment since it is always busy and. Co workers are energetic and helpful.

    Cons

    Always busy on the weekends .Sometimes the lines are never ending. Usually will have to do closing shifts if you are new .


  7. "cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    flexible work schedule, good environment

    Cons

    not as much upward movement


  8. "supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Portland, OR
    Current Employee - Supervisor in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costco Wholesale full-time (More than 3 years)

    Pros

    great pay, opportunity for advancement

    Cons

    floors hard on body, competition


  9. "Sales"

    Star Star Star Star Star
    • Career Opportunities
    Former Employee - Cashier
    Former Employee - Cashier
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Costco Wholesale (Less than a year)

    Pros

    Learned a lot, time management, good working environment

    Cons

    a lot of people hectic at times


  10. "Front End Customer Service Representative"

    Star Star Star Star Star
    Former Employee - Student/Waitress in Chico, CA
    Former Employee - Student/Waitress in Chico, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Costco Wholesale part-time (More than a year)

    Pros

    Benefits, structured scheduling, consistent management experiences, potential to move up within the company

    Cons

    lots of hard physical labor, unhappy employees that had been there for years made me question why

    Advice to Management

    invest in employees and understand why they may be feeling that way


  11. "Friendly environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hardlines Manager in Trappe, PA
    Current Employee - Hardlines Manager in Trappe, PA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Costco Wholesale full-time (More than 8 years)

    Pros

    Great company with great benefits. Paid vacations, holidays and time and a half on sundays for those hourly employees. Plus, hourly employees get two bonuses a year

    Cons

    GM could be more positive and appreciate their employees more. And managers of salary should get a bonus a year. The raises are BS for the amount of hours and hard work they put in everyday. Especially during the holidays.



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