Costco Wholesale Reviews

Updated February 6, 2016
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3.9
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Costco Wholesale President & CEO Craig Jelinek
Craig Jelinek
1,069 Ratings

Pros
  • Good pay and benefits to those that are patient (in 210 reviews)

  • Great benefits and employee treatment (in 378 reviews)

Cons
  • Sometimes difficult to transition from part-time to full-time in order to receive benefits (in 136 reviews)

  • the only negative i could come up with is that every one starts as a part-time employee (however i got full time after only 6 months) (in 113 reviews)

More Pros and Cons

2,445 Employee Reviews

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  1. Helpful (451)

    "Real Pros and Cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costco Wholesale part-time (More than a year)

    Pros

    Very affordable high quality health insurance benefits even for PT employees. Great for working parents who split up child care and need coverage. The key to succeeding at Costco is to work hard, have a good attitude and be nice to people. It's hard work and fasted paced, you have to be down for that to succeed.

    Cons

    At this warehouse you are required to work 5 days per week, even if you are PT at 24 or so hours. This means lots of 4-5 hour shifts rather than fewer 8 hour shifts which is tough for those who commute a long distance to work or have to cover day care.

    Advice to Management

    Allow the PT staff at 24/hours per week or so to work 4/6 hour shifts or 3/8 hour shifts rather than 4 and 5 hour shifts. it gets expensive for those who commute a long distance to work or have to cover day care.


  2. Helpful (147)

    "Response from Long Term Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Membership in Seattle, WA
    Current Employee - Membership in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costco Wholesale full-time (More than 8 years)

    Pros

    It's funny to read "Con" company critiques & reviews from employees who have only been employed for a limited period of time.....the key to success with Costco is to "work with purpose", keep the chatter down, don't complain and be thankful for the benefits and pay structure. As the company continues to expand and "crush" the competition (with stock soaring along with profits and revenue), there is significant need for employees with a very positive outlook, gratefulness, compassion for fellow employees and members and an incredibly strong work ethic. Many of these traits have waned over the years with younger employees and those who are new to Costco simply have not experienced "expectations" in the workplace which is why so many "seasonals" find themselves not being called back after January layoffs or re-assigned to the Member Service as a last resort to prove their worth to the organization. With over 20,000 applicants per new warehouse for less than 200 positions, there a many folks who would value a full suite of benefits, reasonable pay, not a real mentally challenging work environment and a pretty good crew to work with. Just start working after you clock-in, and continue at a good pace throughout your shift and keep your idle chatter to yourself.....breaks are mandatory and no one should go without the two 15 minute rest periods, period....call corporate if policies are not being followed.

    Cons

    Significant growth is a challenge in any organization and many at Costco are on a fast track to the "Peter Principle" however, the alternative of bringing in supervisory/management talent from the "outside" would derail the entire culture plus, there's always a "reason" why someone is out looking for work and most of the time, they were no longer wanted by their previous employer.....very few "outside" hires directly into supervisory or management roles at Costco every work out for a variety of reasons.

    Advice to Management

    Supervisory and management professional development. Eliminate perceived and real "favoritism" at all costs, tie employee development to management bonuses, practices will improve "overnight". Be more like many Fortune 500 companies (Amazon, Pepsi, etc.) and bring management rotation down through the ranks by moving promising candidates around the country, this will will serve to remove the "silos" which have been allowed to develop at the regional level. Seasoned Members who have shopped at multiple locations around the country consistently comment on how different Costco's and employee moral is depending on geographic location.


  3. Helpful (2)

    "Front End Cashier"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Had amazing benefits and pay, loved time and a half on sunday

    Cons

    there weren't any cons I can think of


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Part-Time Student Worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Morning Stocker in Novato, CA
    Former Employee - Morning Stocker in Novato, CA
    Recommends
    Positive Outlook

    I worked at Costco Wholesale part-time (More than a year)

    Pros

    The pay raises are based on a total hours worked scale which is nice if you are only part-time and possibly not looking to make it your full Career. Even though I was only scheduled part time, you can always ask if another department needs help after your shift and put in 8 hours if you like. There's also time and a half on Sunday's and free executive membership for employees! As a stocker they make you work hard, but it kept me engaged and helped me work much more efficiently, I was never bored or standing around. They are very flexible with students and made it easy to work only during summer and winter breaks. There are managers I liked more than others, but I think that's true at every job. If there is a manager you work really well with you can approach them to see if you can work with them on a regular basis. If you work hard, managers will recognize it because Costco does a great job of filling higher positions internally.

    Cons

    I noticed the managers can sometimes work pretty long hours as salary employees. Morning Stockers come in very early (4 or 5 am) which I'm guessing is a con for most people, but it also opens up your day. If you work during opening hours you'll have to deal with a lot of customer questions because items are constantly getting cycled in and out or simply around the store. This requires you too keep up with how things change everyday and it makes quite a few customers grumpy.

    Advice to Management

    Promote the company buyers to carry more organic and sustainable products (especially recycled/compostable paper products)! Costco has a huge influence on different consumer markets and can do a lot of good! Also this big, flat warehouses would be great for solar, and could easily incorporate more natural lighting which makes everyone happier.


  6. "Stocker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Major Sales Associate in Houston, TX
    Current Employee - Major Sales Associate in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costco Wholesale full-time (More than 8 years)

    Pros

    Family oriented, closed on major holidays, great rate of pay, bi-annual bonuses, stock options, 401k, medical/dental/vision coverage, vacation, paid sick/personal time.

    Cons

    Management is inconsistent: costco promotes from within the company, so sometimes staff level managers can be idiots.


  7. "good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good culture and highly respected company

    Cons

    slow in executing proejcts and programs


  8. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costco Wholesale part-time

    Pros

    Lots of growth if you work hard.

    Cons

    takes no skill to complete the job

    Advice to Management

    Need better training


  9. Helpful (1)

    "Culture eats strategy for breakfast."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Professional in Issaquah, WA
    Current Employee - IT Professional in Issaquah, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costco Wholesale full-time (More than 8 years)

    Pros

    Costco lives its culture every single day. In addition to unparalleled member service and vendor relationships they take great care of their employees, stressing work/life balance and providing good salary and benefits. The company provides rock solid stability in a world where layoffs and job hopping can be common place. In almost all cases, promotion to leadership positions comes from within. With HQ in Issaquah, Wa. employees find several diverse and affordable communities to live in, with abundant opportunities for outdoor recreation and a short drive to Bellevue or Seattle city life. Fantastic location, terrific company!

    Cons

    Costco retains some of the longest tenured employees I've ever seen. At the time I arrived in 2007 the average tenure was 14 years. People here regularly celebrate 20, 25 even 35 year anniversaries! As such, positions in management are limited, and at the top are extremely rare - reserved for those qualified few who have additionally provided lengthy service to the company. If you're hoping to move into a management position, it could take more than 10 years to get there.

    Advice to Management

    Communication in a huge organization is always challenging, but with several low cost, high tech options available it may be a worthwhile investment to expand Costco Connection and create a "Costco Channel" broadcasting system to share news, events and other important information.


  10. "Marketing Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company really cares about their staff. It wasn't easy work, but it was a decent time. Deadlines and goals started to get kind of out of control regarding exec signups and the credit cards.

    Cons

    Pushing credit cards was hard. We did it a lot and it was hard word. The goals were unreasonable.


  11. "Travel Agent"

    Star Star Star Star Star
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great benefits, good pay, good hours, and career oriented.

    Cons

    No cons, it just wasn't for me.



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