Costco Wholesale Reviews in United States | Glassdoor

Costco Wholesale US Reviews

69 reviews

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3.7
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69 Employee Reviews

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Pros
  • Significantly above average pay and benefits for retail (in 308 reviews)

  • Overall a great company great benefits (in 588 reviews)

Cons
  • Very hard to full time position (in 199 reviews)

  • They say they don't work with other jobs schedules so if you're looking for part time like I was they will give you a hard time (in 173 reviews)

More Pros and Cons

  1. Helpful (6)

    "College job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Court in Tempe, AZ
    Former Employee - Food Court in Tempe, AZ
    Recommends
    Approves of CEO

    Pros

    Paid well for being a food service job. It starts at 11 dollars an hour, plus pay increases. Strong management and you can tell that corporate management is incredibly involved. They do a great job creating the supply chains and making things efficient. I respect Costco more than most companies.

    Cons

    They give promotions based on seniority often. Rarely merit. Also it's really hard to get fired. This was nice in some ways, but I was working with some poor employees that didn't care who were getting paid a lot more than me because they'd been there so long. I didn't like that. I understand the cost of retraining employees is huge, but the cost of employing someone at 18 dollars an hour who isn't worth 10 is huge as well.

    Advice to Management

    If I were in management and someone isn't doing satisfactory work, I'd talk to them. They persist in their lack of quality, I'd write them up. They persist further I'd work with them to try and help them become better employees. If they persist further I'd write them up again. If it's literally impossible for them to improve I'd fire them, not because it's nice to them but because I'd be looking out for my stores revenues. Every customer is an opportunity to gain 3 more customers or lose 3.


  2. Helpful (4)

    "Lots of hours, hard work, pay raises, benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    No opinion of CEO

    Pros

    Lots of hours, hard work, pay raises, benefits.

    Cons

    advancements hard to come by, lots of lay offs.

    Advice to Management

    Recognize hard workers

  3. Helpful (9)

    "Great benefits and opportunity for transfer if open..."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hearing Aid Dispenser in Raleigh, NC
    Former Employee - Hearing Aid Dispenser in Raleigh, NC
    Recommends
    Approves of CEO

    Pros

    Benefits are the prime reason someone should work at Costco. The retail atmosphere is no different than one place or the other. Very structured company that is member oriented, which is good since they know where their money comes from.
    Excellent pay for most jobs in the company, benefits are at a greatly reduced cost. $41,000 a year for a tenured cashier...not bad at all...Hearing Aid Dispenser on the other hand, $48-60K a year...not so good.

    Cons

    If you don't have a customer service bone in your body...avoid this place. If you cannot get to work on time or if you can't LEAVE on time...DO NOT WORK HERE! You will get written up or even fired if you cannot work your schedule down to the minute...LITERALLY! I was given a "coaching note" the first time I was three minutes late leaving because a customer held me up. This is not a place for someone who likes to stand around and talk on the clock...you could be easily fired... No play...All work...If this is your work ethic, you will love Costco.

    Advice to Management

    Pay your ancillary departments competitive wages and you won't lose so many...


  4. Helpful (4)

    "Costco is a very good place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier Assistant (Front End Assistant) in Thornton, CO
    Current Employee - Cashier Assistant (Front End Assistant) in Thornton, CO
    Recommends
    Approves of CEO

    Pros

    Fast pace, fun, great benefits, great pay, family like atmosphere

    Cons

    Very large merchandise, constant heavy lifting at a very fast pace

    Advice to Management

    Be open to hearing ideas from staff. We all have valuable info to share to improve Costco


  5. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Washington, DC
    Former Employee - Assistant Manager in Washington, DC
    Recommends
    Approves of CEO

    Pros

    Great management, great opportunities to move up the corporate ladder, friendly staff and exciting work that changes every day. Also, they have locations all over the country and is is possible to change work locations.

    Cons

    Although there are not many downsides to working at Costco, I think one negative aspect could be standing on your feet all day on hard concrete.

    Advice to Management

    Management in every company of the world can always try to work harder to accomodate people with children and foster a family-friendly environment.


  6. Helpful (2)

    "My 17 plus years at Costco have been the most rewarding of my career."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Issaquah, WA
    Current Employee - Anonymous Employee in Issaquah, WA
    Recommends
    Approves of CEO

    Pros

    Costco promotes from within, so career growth opportunities are available for those that work hard and apply themselves.

    Cons

    No time off in your first year of employment makes it tough for many.


  7. Helpful (11)

    "It's a very fast paced company culture and very repetitive."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hardsides Morning Stocker Associate in San Diego, CA
    Former Employee - Hardsides Morning Stocker Associate in San Diego, CA
    No opinion of CEO

    Pros

    Starting off compensation and health insurance benefits are great. Great products. Great for college students.

    Cons

    Micromanagement, low moral, favoritism, no work life balance, burnout, gossip, boring, repetitive, disorganized, poor equipment, no diversity, hypocrites, weak culture.

    Advice to Management

    Lose the EGO, listen more, read management books, be flexible, manage yourself first, be sincere, delegate workload better, be approachable.

  8. Helpful (1)

    "Good company to work for, good benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Approves of CEO

    Pros

    Cross-trained to work in several departments. Most co-workers were friendly. Enjoyed helping members find items in warehouse.

    Cons

    Had to work most weekends. Sometimes they changed my schedule few days before week started.

    Advice to Management

    Employee of Month should go to those who work hard, not to those who suck up to managers.


  9. Helpful (4)

    "Ask for managers, get four different answers."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lantana, FL
    Former Employee - Anonymous Employee in Lantana, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good starting salary for part time work. Easy to schedule around your full time job, if you have one in the Obama area.

    Cons

    Managerial incompetence abound. Too many supervisors and not enough knowledge to go around. Seems they are stuck on auto pilot since raises are given based on time worked not quality work.

    Advice to Management

    Know more about the company. If you are asked a question you darn well better know the answer especially when it comes to policies and procedures.


  10. "Positive learning experience and did everything expected of me!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Assistant in Sacramento, CA
    Former Employee - Front End Assistant in Sacramento, CA
    Recommends
    Approves of CEO

    Pros

    Love working with the public and like working the fast pace job and also working with great employees and management!!!

    Cons

    It's tough to work for several managers at the same time, every manager has their own way of doing things!!! They should be more on the same page!!!

    Advice to Management

    Management should be more together on their decisions and go by Costco's guidelines without bias and treat every employee the same!!!


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