Costco Wholesale Reviews | Glassdoor

Costco Wholesale Reviews

Updated September 24, 2017
3,976 reviews

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3,976 Employee Reviews

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Pros
  • Great pay and benefits for retail (in 317 reviews)

  • Overall a great company great benefits (in 606 reviews)

Cons
  • Very hard to full time position (in 206 reviews)

  • They say they don't work with other jobs schedules so if you're looking for part time like I was they will give you a hard time (in 177 reviews)

More Pros and Cons

  1. "Good pay/bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier
    Former Employee - Cashier
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Costco Wholesale part-time (More than 5 years)

    Pros

    Great pay and benefits. This is a good job is you're looking for a temporary job while in school.

    Cons

    Schedule. If your new you will close everyday of your shift!
    Management is mostly horrible. too much favoritism and lack of respect/appreciation.

    Advice to Management

    Reanalyze yourself sheesh.


  2. "The company takes care of their employees!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costco Wholesale part-time (More than 3 years)

    Pros

    There is a thing call Costco Life. It's a community where the employees help one another whether there's personal problems or work-related problems. The managers at Costco will always do their best to try and accommodate the employee.

    Cons

    Moving up the ladder may be competitive.

    Advice to Management

    Keep doing what you're doing. Costco follows a strict guidelines for hiring new employees and it's actually great. That's why employees have the heart to help each other.

  3. "Amazing retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Houston, TX
    Former Employee - Cashier in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Costco Wholesale part-time (More than 3 years)

    Pros

    Great pay and benefits for retail.

    Cons

    Found the customers to be a bit more unfriendly than previous retail jobs.


  4. Helpful (1)

    "Cafe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cafe Associate in Lawrence, NY
    Current Employee - Cafe Associate in Lawrence, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Costco Wholesale part-time (More than 3 years)

    Pros

    When new people start you get earlier hours. The minimum amount of hours they can give you a week is 25. Benefits are real good. you don't have to wait to get your raise it happens automatically with how many hours you worked

    Cons

    Members are rude, for adults with real bills pay isn't the best unless you've been there for years so better for younger people. They will take the side of the member before they take yours.

    Advice to Management

    Don't assume the member is always right cause they lie..... a lot


  5. Helpful (5)

    "Great company to work for if you have no college education and have a family to feed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Pharmacy Technician in Bound Brook Junction, NJ
    Current Employee - Certified Pharmacy Technician in Bound Brook Junction, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Costco Wholesale part-time (More than a year)

    Pros

    Wonderful company to work for. As long as you come in on time, do your job, and are friendly with customers. At times management will annoy you, and you will feel tired from it all. However its good to reflect that you are making a decent hourly wage when you reach your cap ($21 i believe) and are able to support a family on this income. If you do not have a degree then working at Costco full time is pretty decent employment.

    Friendly employees who work together, Costco benefits ($3 and $9 prescriptions; cant beat that!), hearing aid, optical benefits, 401k, discount on your monthly phone payments, scholarships for students, health related programs for employees, Free costco executive membership, Free turkey for all employees on Thanksgiving holiday, company picnics, opportunities to climb higher and become supervisors, managers, etc. Costco takes good care of its employees and frowns upon working OT and working off the clock, makes sure you take two 15 min breaks and one 30 min break during an 8 hr shift. Will gladly train you if you want to switch departments ex: bakery, front end, cashiering, Returns, Membership, Stocking, Janitorial. Paid vacation time. The amount of personal days off you receive depends on how many hours you put in. Thus if you use up all your personal days, better start working to earn more! Great place to work for.

    Cons

    Supervisors/Management can be up your butt for really trivial things. You may come across one that frequently has a sour face and acts like they dont want to be there, which I understand! But as supervisors and managers they should not have such an attitude with their employees.

    Customer. Service. Is. IMPORTANT.

    Costco greatly values its members, thus if you get hired be prepared to kiss their feet and treat them like royalty. Its very important to make the members feel welcomed and helped at all times.

    Management forbids employees from trying out samples from venders, even if you are clocked out for break. The venders (usually) do not care and will offer you samples anyway--but be discreet!

    There's no Wifi.

    Advice to Management

    It is almost 2018 and Costco still runs on an outdated system. It is time for a revamp and play catch up with the rest of the world!
    Also, what kind of company offers their app to members but does not have WIFI for customers to use? Most stores like Target and Walmart provide free wifi to customers. Since customers ARE paying to shop at Costco I believe they should also be given free wifi while they shop. This isn't the 90's anymore.


  6. "Great for Students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at Costco Wholesale part-time

    Pros

    Has amazing benefits for PT and FT. You get paid time and a half on sundays

    Cons

    say bye to your weekends


  7. "Great for ambitious people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Boston, MA
    Former Employee - Cashier in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Costco Wholesale part-time (Less than a year)

    Pros

    Costco is one of the biggest company and there are plenty of opportunities for you to make a career in this organization.

    Cons

    Not much of cons I can say as it has a good environment for workers who are willing to achieve something.

  8. "Floor Worker"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Costco Wholesale part-time

    Pros

    Schedule was fair and pay was good

    Cons

    Don't have any as of right now


  9. "Not for creatives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Diego, CA
    Current Employee - Sales Associate in San Diego, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Costco Wholesale full-time (More than 10 years)

    Pros

    Great benefits, good pay for retail, great job stability and security. Work in your community. If you like being told what to do and basically executing chores, you will love this job. If you don't want to think critically and like physical work, you will love this job.

    Cons

    Work is VERY repetitive, fast paced, and often stressful, It is not challenging, creative thought will not be used. All direction comes from corporate and store management. Often times this direction is unpopular with local customers. Work load can be intense and mindnumbingly boring.

    Advice to Management

    Build more locations! Make the parking lots bigger. The buyers leave much to be desired. Merchandise more current and trendy products. The seasonal product rotation occurs too soon and sells out too soon. Give long term employees a higher max pay scale.


  10. Helpful (2)

    "It's a great company to work for 1 chose to leave for personal reasons. I'm hoping to find a company like Costco."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Pharmacy Technician in Wayne, NJ
    Former Employee - Certified Pharmacy Technician in Wayne, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Costco Wholesale full-time (More than 10 years)

    Pros

    They have great health benefits, they match for 401k, they also give you bonuses after you have topped out in your pay

    Cons

    Favoritism is one of the reasons I have left. Some management are very tough and talk down to you.

    Advice to Management

    Listen too your employees they are the key to any companies success.


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