Cotton On Reviews

Updated Jun 25, 2020

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3.3
56%
Recommend to a Friend
76%
Approve of CEO
Cotton On CEO Peter Johnson
Peter Johnson
225 Ratings
Pros
  • "Of course the 50% discount is amazing aswell(in 152 reviews)

  • "Super attractive staff discount across brands under the group(in 101 reviews)

Cons
  • "Atop heavily focussed on KPIs, often have to endure some form of bullying from upper management when expectations aren’t met(in 69 reviews)

  • "Manager attitudes towards casuals flexibility varies, but for the most part they’re great(in 36 reviews)

More Pros and Cons
  1. "Flexible hours and friendly staff."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Key Holder in Bakersfield, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cotton On part-time for less than a year

    Pros

    Flexible hours and great discount.

    Cons

    Slow times and less hours.

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  2. "Could be great, opts not to."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Ventura, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cotton On full-time for more than 3 years

    Pros

    The company has a charity where in you can sponsor a child in Uganda via your paycheck.

    Cons

    While operating under a “people first “ mantra if you are not a district employee you might as well not exist.

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  3. "Cool company but no pto or holiday pay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Key Holder 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Cotton On part-time for less than a year

    Pros

    -cool staff -chill environment -fun items to sell -lots of regular customers and people loyal to Typo

    Cons

    -items were cheap quality and often broke on people -often worked alone (sometimes scheduled for 4-5 hours) -small staff means harder to take time off -big theft problem -management would send a bag of skittles to us as “thanks” during holidays rather then pay us holiday pay. We got normal pay no matter the holiday

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  4. "Okay Company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in City of Industry, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cotton On part-time for less than a year

    Pros

    Great employee discounts Flexible hours

    Cons

    Lack of communication between upper management and retail stores

  5. "Bad company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Key Holder in Ontario, CA
    Recommends
    Positive Outlook

    I worked at Cotton On part-time for more than 3 years

    Pros

    Easy job good discount really chill

    Cons

    Bad structure No real training management is biased

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  6. "Avoid at all costs."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Negative Outlook
    No opinion of CEO

    I worked at Cotton On

    Pros

    I learned how to not succeed in a retail environment. Cotton On is backwards at best.

    Cons

    Outdated ‘technology.’ No but really, a fax machine. And a landline one-line store phone . Connection is poor? call S. Africa for tech support, wait a few weeks, call back then wait a few more. The focus on customer is nonexistent. Visual merchandising is #1 focus, because it requires a perfect fold to sell a $5 t-shirt. Communication is nearly impossible with no communication platform other than outdated fax machine. Want to text or call anyone from your phone? Fired. Manager turnover. Lol. No holiday pay. No incentives. No asset protection. No fun no family no trust and no growth. If you’re performing well, watch your back. Last but not least... HR. Lol. Otherwise..... what a great experience!!

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  7. "Lots of Drama"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cotton On part-time for more than 3 years

    Pros

    Great employee discount on products

    Cons

    The employees like to gossip, manager punishes you for not always being able to work

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  8. "Low Rent Company and Low Rent Management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Visual Merchandiser 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cotton On full-time for less than a year

    Pros

    Good discount and a few products were acceptable quality

    Cons

    Management from the district manager level to the country manager were horrific

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  9. Helpful (2)

    "Out of Touch"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Creative in Glendale, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cotton On full-time for more than a year

    Pros

    Freedom to do as you please as everything goes unnoticed. Literally everything

    Cons

    -Not in tune with competitors -Unaware of who our customer is -No idea as to who we want to target or who we are targeting. -No data to help with the above -Every company is not aligned cross functionally but this company just has no clue. -Management works separately and in the clouds -upper management....... Is there any? I've never met a real leader yet. -Some of my peers are in it just for the ride because our leader is clueless of anything. -Don't waist your passion, drive and creativity here cause it will go unnoticed and you will be over worked so just be in it for the ride and relax, like everyone else in the company.

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  10. "Company Disconnect"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Salt Lake City, UT

    I worked at Cotton On part-time for more than a year

    Pros

    Great Team Amazing Discount Has a charity foundation

    Cons

    Due to it being an international company, they can adjust wages to the state minimum wage, but have better pay at a different state. There is also little to no growth opportunities unless you work there for 5+ years.

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Found 850 reviews