Cotton On Reviews | Glassdoor

Cotton On Reviews

Updated September 18, 2018
545 reviews

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3.1
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Cotton On CEO Peter Johnson
Peter Johnson
123 Ratings

545 Employee Reviews

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Pros
Cons
  • "Upper management don’t seem to care about casual workers" (in 46 reviews)

  • "less work life balance, tough and less fun" (in 13 reviews)

More Pros and Cons

  1. "amazing"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    great company, great discount, great people overall

    Cons

    honestly none its all great


  2. "store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Cotton On full-time

    Pros

    good enviroment, close family atmosphere

    Cons

    low pay, overload of work

  3. "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cotton On full-time

    Pros

    Great coworkers. If you get along with upper management moving up isn’t a problem. Pay varies for managers.

    Cons

    Not many hours for proper coverage. They expect a lot of things done with one part coverage. IMPOSSIBLE!! Most managers don’t even know where they are standing.. Fill positions quickly so they have no open positions in the district which doesn’t help has the managers aren’t trained correctly.. the turn over is ridiculous. Too many leaders trying to lead which causes everyone to run around like lost puppies..

    Advice to Management

    Get the right people in the store & train take time training. Along with reasonable hours.


  4. "It was fine"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cotton On part-time

    Pros

    You learn how to fill every position in a typical retail store, good beginner experience

    Cons

    Only ever two people working so it gets hectic, very mundane


  5. "Sales associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cotton On part-time

    Pros

    Amazing employee discount for all Cotton On brands

    Cons

    Very few hours a week for sales associates


  6. Helpful (1)

    "Was not able to come back after medical leave due to cancer"

    StarStarStarStarStar
    Former Employee - Store Manager in Santa Ana, CA
    Former Employee - Store Manager in Santa Ana, CA
    Doesn't Recommend

    I worked at Cotton On full-time (More than a year)

    Pros

    I really can't think of any, other than consistent moderate income

    Cons

    Foul upper management. Was not able to come back to work after 6 month medical leave


  7. "Overall Enjoyable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Cotton On part-time

    Pros

    Work with great people, meet and interact with lots of people, work near food vendors, work around clothes

    Cons

    Cleaning up after unruly customers, high turnover rate, sub par communication from management

  8. "Bullying is awesome at Cotton On"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Typo Keyholder in Bloomington, MN
    Current Employee - Typo Keyholder in Bloomington, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cotton On part-time (Less than a year)

    Pros

    none with the company; the only pros I have pertain to the manager of my specific store

    Cons

    Mediocre pay, inadequate training that doesn’t tell you what policy violations aren’t before you accidentally violate them, angry customers, being blackmailed by coworkers is totally fine

    Advice to Management

    don’t allow workers to blackmail each other


  9. "Ok job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL

    I have been working at Cotton On part-time

    Pros

    Flexibility and 50%/70% off discount

    Cons

    Management works hard but doesnt seem to care bout anything else


  10. Helpful (1)

    "Say they care, but don’t."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Salt Lake City, UT
    Former Employee - Assistant Manager in Salt Lake City, UT
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Cotton On full-time (More than a year)

    Pros

    For me personally my direct store manager was awesome. I learned a lot and they actually listened to what I had to say.

    Cons

    Upper management, corporate, and allocation have no clue. They consider themselves fast fashion, but are behind trends. A majority of people who work at corporate office got the job because they know someone. Lack of knowledge and super unorganized. The POS system is so old and always breaks. They want you to do all everything, yet most days I spent alone or with one associate. I didn’t receive a raise on my yearly and towards the end of my career with them I actually got laid off. My position was completely eliminated. Due to the fact that the California market over spent during the holidays. Myself and numerous other employees got laid off or demoted. We had the option... one: work full time for 30 days and get a two week severance or two: effective immediately be demoted to a key holder and work part time. Not mentioning I was passed up on numerous occasions for promotions and transfers to external candidates who in the long run left before they even made it to six months. On multiple occasions entire management teams would quit leaving the few stores who did have a team to work the shifts. No pay increases for essentially running a store and working multiple locations. Oh and $5 Starbucks gift card was my reward for dealing with all the crap. Honestly my list could go on...

    Advice to Management

    More so to district managers and corporate. Lead by example. Know what you’re doing. I can definitely say there were times they had been in the store and didn’t know how to operate POS or do basic store functions. Couldn’t tel you about the CEO.. never heard from him or met him.


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