Cotton On Reviews | Glassdoor

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Cotton On Reviews

Updated February 21, 2018
478 reviews

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3.1
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Cotton On CEO Peter Johnson
Peter Johnson
101 Ratings

478 Employee Reviews

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Pros
  • 50% discount across all Cotton On brands (in 95 reviews)

  • Great staff discount, enjoyable work, always something to do (in 49 reviews)

Cons
  • Upper management is snobby and demeaning (in 39 reviews)

  • less work life balance, tough and less fun (in 13 reviews)

More Pros and Cons

  1. "Awesome people, good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Arcadia, CA
    Former Employee - Sales Associate in Arcadia, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cotton On part-time (More than a year)

    Pros

    You'll meet really great people in an ethical company while receiving great benefits. Store is clean, products are nice, and the company is unique.

    Cons

    Upper management is snobby and demeaning. Seems to play a lot of favoritism for hours and promotions.

    Advice to Management

    You need to be more level-headed and respect all the work the associates bring.


  2. "Very nice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telrainee in Canada, KY
    Former Employee - Telrainee in Canada, KY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cotton On part-time (Less than a year)

    Pros

    Superb atmosphere and able to develop new ideas.lt seems it is one of the good company in the world.

    Cons

    No such challenge. Mainly benefitted to the customer experience and is one of the pride developer.

  3. "Great company, but mostly disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Cotton On part-time

    Pros

    -Easy, non-demanding job
    -Generous company discount
    -Chill work environment

    Cons

    -Terrible hours (1-2 shifts a week?!)
    -Management is pushy about selling charity items with zero incentives

    Advice to Management

    Improve communication with employees. Growth can only occur when faults are verbalized and strengths are recognized!!


  4. "Good for a starting job if you havent worked before"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in San Jose, CA
    Former Employee - Sales Associate in San Jose, CA
    No opinion of CEO

    I worked at Cotton On part-time (More than a year)

    Pros

    Awesome co-workers to work with! Also, if you like the clothes they gave employees I believe 40-50% off discount. Always understood if you were sick or needed days off.

    Cons

    I wish they provided more incentives for their employees to be more motivated at work. They also didn't have the best work hours and schedules. Also, I didn't like that we had to up sell things all the time. Although it was for charity, I don't think upper management should put it on employees that they did not make charity. Not a very good value as a company.


  5. "Memorization and keeping your eyes peeled for confused customers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Sales Associate in Modesto, CA
    Current Employee - Seasonal Sales Associate in Modesto, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cotton On part-time (Less than a year)

    Pros

    The fun people, amazing 50% discount, friendly environment, cool clothes, dibs on incoming shipment items that aren’t out yet, patient staff.

    Cons

    No hours, messed up my paycheck twice out of my 4 total paychecks. First paycheck was 2 weeks late so couldn’t do Black Friday shopping.

    Advice to Management

    It’s nice to have fun, but it’s also nice to be getting what you worked for.


  6. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Cotton On full-time (More than a year)

    Pros

    Employee discount is 50% off

    Cons

    Corporate is extremely unorganized no structure.


  7. "Great first job but poor pay"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Laid back job with little stress. Employees got along great and rarely did we run into many problems while on the clock

    Cons

    Refused to give raises even after a year or two of dedication to the company. Also hard at giving instructions and rarely rewarded us for our efforts even when we won contest

  8. "Awful place of employment."

    StarStarStarStarStar
    Former Employee - Keyholder in Moorestown, NJ
    Former Employee - Keyholder in Moorestown, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cotton On part-time (More than a year)

    Pros

    50% Discount on every item in store

    Cons

    Very poor management.
    Unfair treatment of employees.
    Unfair pay of employees.
    No raises (period).
    Very high manager turnover rate.


  9. "MIT- Store manager in training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MIT in Santa Monica, CA
    Former Employee - MIT in Santa Monica, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cotton On full-time (More than 3 years)

    Pros

    The laissez-faire demeanor and overall culture.

    Cons

    There’s no structure or any plans for anything so more than often you’re flying by the seat of your pants, I can be a little unsettling. Commercial expectations can be unrealistic at times and you’re given very little support or tools to execute projects. There’s also talk of growth and opportunity within the company but it never actually happens unless you have an in with somebody who works for corporate .

    Advice to Management

    Do what you say, and say what you mean .


  10. "Sales associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cotton On part-time

    Pros

    Good people, friendly co-workers. Really great discount

    Cons

    Terrible pay, abuse you with for such little pay


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