Cotton On Reviews | Glassdoor

Cotton On Reviews

Updated June 19, 2018
517 reviews

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3.1
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Cotton On CEO Peter Johnson
Peter Johnson
113 Ratings

517 Employee Reviews

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Pros
Cons
  • "Upper management don’t seem to care about casual workers" (in 43 reviews)

  • "less work life balance, tough and less fun" (in 13 reviews)

More Pros and Cons

  1. "amazing"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    great company, great discount, great people overall

    Cons

    honestly none its all great


  2. "Ok Experience, Upper Management needs to align on expectations."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Milpitas, CA
    Former Employee - Assistant Store Manager in Milpitas, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Cotton On full-time (Less than a year)

    Pros

    The People made the experience better and the unlimited employee Discount that can be shared with friends and family

    Cons

    Lack of training and resources available. Communication is an opportunity, technology is outdated and far behind.

    Advice to Management

    Company puts a lot more focus on the merchandising part of the job, than service and people.

  3. "Disorganized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in San Diego, CA
    Former Employee - Store Manager in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cotton On full-time (More than a year)

    Pros

    Great discount, can be a fun place to work

    Cons

    Home office is disorganized, visual merchandising expectations are unrealistic and ALWAYS changing, there are never timelines given for anything, and if they are they're normally incorrect.

    Advice to Management

    Get organized! Follow up on your promises, and truly be PEOPLE FIRST.


  4. "Best fashion company to work ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Glendale, CA
    Former Employee - Anonymous Employee in Glendale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cotton On full-time (More than a year)

    Pros

    I felt this company truly cared about me, my happiness and my health, in so many ways. From perks to gym membership hook ups to healthy lunches during meetings, it was awesome! They also communicated openly, take care of their people, the work environment was fun and the teams were all built of great, kind people. Loved everyone I worked with. Loved working there! I miss them!

    Cons

    You have to be able to "go with the flow" as things change consistently here. If you can not adapt and get over it you won't be happy here. Can be challenging for some personality types.

    Advice to Management

    Your hard work & care for people will be spoken about forever. Those little things matter greatly.....


  5. Helpful (2)

    "good discount"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Disapproves of CEO

    I worked at Cotton On full-time (More than a year)

    Pros

    i was a store manager, pros> discount

    Cons

    I saw how the DM fired my assistant managers. it wasnt proffesional. HR gave them a call to ask if I, or the DM gave them consistent feedback- and said yes. My people needed efficient training, not a fake write up to get fired. Also, the company can be racist unless you have the "look" I hired different ethnicities my DM didnt agree on because they didnt fit the look. They worked hard for their hours. So i didnt listen to her and kept them on my schedule.


  6. "Disorganized"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Cotton On full-time

    Pros

    Employee discount is 50% off

    Cons

    The most disorganized company I’ve ever worked for. They will have you re-merchandise the entire store over and over again for no reason. We spent more time rearranging than helping customers. There is no planning whatsoever and no clear direction from upper management.

    Advice to Management

    Get it together.


  7. "Only good if you work in corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM- Assistant Store Manager
    Current Employee - ASM- Assistant Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cotton On full-time (More than a year)

    Pros

    50% employee discount
    70% uniform deal
    co workers

    Cons

    no hours to finish unrealistic goals given
    too many last minute changes
    dont really care about you unless you are working in corporate

  8. "Recover the whole store, Customer service, Shippment, Register: Promote Charity, W.A.P. and Email signup"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Long Island City, NY
    Former Employee - Sales Associate in Long Island City, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cotton On part-time (More than a year)

    Pros

    -employee discount is 50%
    -sometimes you will get 70% off new products every 1-2 months to promote new clothing
    -Really easy to do, anyone can do this

    Cons

    -NO HOURS (expect to only get 8 to 0 hours per week)
    -No raise for sales assoicates (Ive been with the company for two years and i have yet to receive a raise or promotion)
    - Unrealistic Goals

    Advice to Management

    Management was really nice and genuine, it is not their fault that there was absolutely no hours to give to the sales associates. Its the company's fault for not giving the store enough hours because they are the ones who cut the hours


  9. "District Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cotton On full-time (Less than a year)

    Pros

    Opportunity for advancement if you know the right people.

    Cons

    Claim to be people based, but don't seem to care about people in the field at all.


  10. "Got the seasonal position easily"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate
    Former Employee - Seasonal Sales Associate

    I worked at Cotton On (More than a year)

    Pros

    Cotton on is a very positive company that does a lot of good in the world.

    Cons

    Management was a pain. They were always eyeballing you to basically harass the customers and it really put customers off and the second management didn't notice me "selling" they'd tell you to sell more even though I'd just talked to the person. Also, over the holidays, my store hired so many people, to the point that there weren't any hours so we were each rarely called into work. I would say I had a bit of an unprofessional moment. The manager would count the money with customers around. I was literally told I had to leave in the middle of my shift because the store hadn't made enough money that day... I don't know if all stores are this unprofessional but mine was!

    Advice to Management

    Be a bit more discreet and professional in front of customers. Also, no one appreciates micromanaging. Though if you are, make sure you're looking long enough to make an honest judgment.


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