Cotton On Reviews | Glassdoor

Cotton On Reviews

Updated April 17, 2019
633 reviews

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3.1
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Cotton On CEO Peter Johnson
Peter Johnson
155 Ratings

Employee Reviews

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Pros
  • "50% discount across all brands, flexibility with shifts (especially helpful for university students)" (in 112 reviews)

  • "Great staff discount that can be used" (in 63 reviews)

Cons
  • "Upper management do not care about you in any way" (in 49 reviews)

  • "There is no work life balance, no recognition and no incentive to try to be better" (in 15 reviews)

More Pros and Cons

  1. "Cotton ON"

    StarStarStarStarStar
    Current Employee - Keyholder
    Current Employee - Keyholder
    Approves of CEO

    I have been working at Cotton On part-time

    Pros

    Good culture within the brand and opportunities to move up.

    Cons

    Management can be short staffed.


  2. "Chill and easy to work with co-workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Sales Associate
    Current Employee - Seasonal Sales Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cotton On part-time (Less than a year)

    Pros

    Great employee discount
    Relaxed environment

    Cons

    Employees stand a lot
    Not a lot of hours

  3. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Jose, Duval, TX
    Former Employee - Sales Associate in San Jose, Duval, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cotton On part-time (Less than a year)

    Pros

    - Laid back environment
    - Easygoing management
    - 50% discount

    Cons

    - Customers, but that goes with any retail position


  4. "Great Experience Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Houston, TX
    Former Employee - Retail Sales Associate in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cotton On part-time (Less than a year)

    Pros

    The working environment was great, making connections with customers and coworkers. The workload was never overwhelming and things get easier as time goes on.

    Cons

    Not much growth can be made


  5. "Casual"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Cotton On part-time (More than a year)

    Pros

    Great team environment
    Lots of training

    Cons

    Sometimes not recognised for hard work put in
    Blamed for not achieving charity ratio during busy times when the people assisting at POS had no idea how to sell charity products properly

    Advice to Management

    Make sure every employee knows how to sell charity products if you want to reach the ratio even when busy


  6. "Title should be Elevated Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager
    Former Employee - District Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cotton On full-time (More than 3 years)

    Pros

    If you want a title, the turnover is so high that you can get promoted fast.

    Cons

    Workload is ridiculous, and the payroll doesn't support any of it. Corporate office doesn't seem to communicate with each other at all, and all ask for different things. You have to prep for visits based on who is coming. They expect you to work 15-20 hour days, but you can't go into overtime, you can't go over payroll and you can't work off the clock or you will be fired. There is no work life balance, no recognition and no incentive to try to be better. You get constantly beat down and belittled. The company will drain you of all ambition and self worth.

    Advice to Management

    If you are trying to advance your retail career; get in, get promoted, get a title for your resume, and get out quick!


  7. "HIGH TURNOVER RATE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Cedar Park, TX
    Former Employee - Assistant Manager in Cedar Park, TX
    Doesn't Recommend
    No opinion of CEO

    I worked at Cotton On full-time (More than 5 years)

    Pros

    -50% off emp disc
    -Uni-Deal disc

    Cons

    - High turnover rate with DMs, DVMs, Store Managers, etc.
    - Does not have a strong structure in operations, Visual Floorsets, etc.

    Advice to Management

    Motivation, Structure, and proper onboarding.

  8. "New Company with Growth Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Topanga, CA
    Former Employee - Assistant Manager in Topanga, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cotton On full-time (Less than a year)

    Pros

    Good pay, growth opportunities, good discount

    Cons

    growing pains, a little unorganized, slow traffic


  9. "Good for college"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Neutral Outlook
    No opinion of CEO

    I worked at Cotton On part-time (Less than a year)

    Pros

    Worked her for college. Great for discounts

    Cons

    So little hours in a shift. Paychecks around $80

    Advice to Management

    Don’t hire so many people at one location and not divide hours accordingly.


  10. "A Good Place to Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Cotton On full-time (More than a year)

    Pros

    It’s a large company with a small feel. It was nice to work at a place where it felt like family. Also having multiple lines made it fun to shop.

    Cons

    Diaorganized. The company is originally from Australia, where I’m sure it does great but here, there were never enough people on staff our budget was never allocated properly to get the correct product and it was a lot of work for little pay. But that’s generally just retail.

    The senior management in my region was awful. That’s not to say that it was like this every where but my region did not have good management. They said one thing and did another and never listened to us when we told them what we needed to succeed.