Cotton On Reviews | Glassdoor

Cotton On Reviews

Updated April 25, 2017
369 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Cotton On CEO Peter Johnson
Peter Johnson
62 Ratings

369 Employee Reviews

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Pros
  • Amazing coworkers, 50% discount on 20 items per month (in 70 reviews)

  • great discount (50% off all cotton on group brands) (in 38 reviews)

Cons
  • Lack of follow through is sometimes an issue from upper management (in 31 reviews)

  • Horrible work/life balance with no understanding (in 10 reviews)

More Pros and Cons

  1. "It was pretty good and chill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Houston, TX
    Former Employee - Sales in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cotton On part-time (More than a year)

    Pros

    The managers really helped with hrs. And working with the staff

    Cons

    Sometimes you'd have a manager who don't want what's best for you but only them selves

    Advice to Management

    Please treat all of the co workers faily


  2. "Great place to grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Tucson, AZ
    Current Employee - Store Manager in Tucson, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cotton On full-time (More than 3 years)

    Pros

    Great district manager with enough support to grow. Amazing retail culture and amazing values. Loved this job over any job I've ever had.

    Cons

    Seems like we never have enough stock to make goals realistic. Too much communication coming from different places and some inconsistent standards.


  3. "it was okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Casual in Maplewood, MN
    Former Employee - Casual in Maplewood, MN
    Recommends

    I worked at Cotton On full-time (Less than a year)

    Pros

    fun atmosphere, coworkers were the best, stocking was easy.

    Cons

    there wasn't an actual manager for a couple months and scheduling was done the week before each posting, unprepared.


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  5. "Pretty Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Oxnard, CA
    Former Employee - Sales Associate in Oxnard, CA

    I worked at Cotton On part-time (More than a year)

    Pros

    easy going and nice to work at

    Cons

    very hectic, management can be a bit off


  6. "Decent Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Holder in Houston, TX
    Current Employee - Key Holder in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cotton On part-time (More than a year)

    Pros

    Discount and busy work environment

    Cons

    Lack of hours, staff, and communication within the company


  7. "Employee Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Vacaville, CA
    Current Employee - Sales Associate in Vacaville, CA

    I have been working at Cotton On part-time (Less than a year)

    Pros

    Everyone who works at this company always has a good spirit.

    Cons

    Sometimes management is difficult to work with


  8. "Pretty good but..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder in Naples, FL
    Former Employee - Key Holder in Naples, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cotton On part-time (Less than a year)

    Pros

    The atmosphere is amazing and the customers were awesome people who loved to shop at Cotton On. If you're staffed with awesome people, then your time at Cotton On will be just as great!

    Cons

    Although it is an international company, the opportunity to grow is not very present. The pay is not competitive, especially for only receiving $10 per hour as a key holder.


  9. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Los Angeles, CA
    Current Employee - Store Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cotton On full-time (More than 3 years)

    Pros

    Great team, we have a lot of fun and take pride in what we do. Getting constantly better at organization and communication. Our store is the best in the mall

    Cons

    Old technology, fax machines and old registers. Hours can be tight but if you are organized you can get everything done.

    Advice to Management

    Keep improving, I've been here a while and every year it gets better. Give us email too!


  10. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Lake Ronkonkoma, Suffolk, NY
    Former Employee - Sales Associate in Lake Ronkonkoma, Suffolk, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cotton On (Less than a year)

    Pros

    - Decent job to have as a student
    - The employee discount was very generous
    - Opportunity to move up

    Cons

    - Poor management
    - Store was always understaffed


  11. Helpful (1)

    "Disorganized Chaos"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Salt Lake City, UT
    Former Employee - Assistant Store Manager in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cotton On full-time (More than a year)

    Pros

    Great product, great customer, 50% employee discount, hands off approach.

    Cons

    Employee experience was an after thought. Lots of talk and absolutely no walk. No solid operations or training programs. Disorganized chaos.

    Advice to Management

    Take care of your employees and your employees will take care of your customers. Invest in tech upgrades and some solid operations and training programs.


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