Council On International Educational Exchange Reviews | Glassdoor

Council On International Educational Exchange Reviews

Updated October 16, 2017
113 reviews

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2.9
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James P. Pellow
72 Ratings

113 Employee Reviews

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Pros
  • Great people to work with, passionate about the mission of the program (in 9 reviews)

  • They are committed to exchange and study abroad and go the extra mile every day despite the current management situation (in 9 reviews)

Cons
  • You'd think that a non-profit in a hip city with a mission to do cool things couldn't lose (in 10 reviews)

  • The staff turnover at the VP and executive level is tremendous, and the board of directors of CIEE does not seem to care (in 5 reviews)

More Pros and Cons

  1. "Program Leader Summer Session 2"

    StarStarStarStarStar
    • Culture & Values
    • Comp & Benefits
    Former Employee - Program Leader
    Former Employee - Program Leader
    Recommends

    I worked at Council On International Educational Exchange full-time (Less than a year)

    Pros

    Great chance to work with students interested in the company's mission of international educational exchange. The month-long program was well organized with the hosting country and the classes, activities, and accommodations were wonderful.

    Cons

    Still a program in its early stages - there were some minimal organizational procedures that could be improve upon, especially when dealing with 40+ high school students.


  2. Helpful (3)

    "Nice place to work. Coworkers can be cold."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Council On International Educational Exchange full-time

    Pros

    Nice building to work in--downtown Portland.

    Cons

    Co-workers who fall into their own clique are sometimes just plain rude and standoffish. Honestly a really odd dynamic in the building. It's easy to feel like you're not part of the team if you don't.

    Advice to Management

    Stop with all of the ridiculous turnover with managers. You are throwing away your best assets. Also, get some people from other departments to meet with each other and help breakdown the interdepartmental barriers. Ridiculous.

  3. Helpful (6)

    "No credibility in the field of study abroad."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Portland, ME
    Former Employee - Account Manager in Portland, ME
    Negative Outlook
    Disapproves of CEO

    I worked at Council On International Educational Exchange full-time (More than 5 years)

    Pros

    The staff overseas who have longevity do their best to provide a positive experience with little support from management. The benefits are strong.

    Cons

    Management of this organization is still floundering years after a new President arrived. He is known to many in the field as the Donald Trump of study abroad-a bully who has lost the best of the field in managers. What he's left with to run the organization is sheep.

    Advice to Management

    Step down and let board hire a qualified President and team. You've already ruined a good company,


  4. Helpful (1)

    "Love the work we do, more important now than ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Council On International Educational Exchange full-time (More than 5 years)

    Pros

    Growing business; able to make a positive impact in the business and in the delivery of our programs/services resulting in a better experience for participants; people; welcomes new ideas

    Cons

    High stress; fast-paced at times; external environment (government, abroad) can be fickle/uncertain

    Advice to Management

    Focus on most important things


  5. Helpful (4)

    "Negative comments must be taken with a grain of salt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance
    Current Employee - Finance
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Council On International Educational Exchange full-time (More than a year)

    Pros

    I have worked at CIEE for nearly two years and I find it to be a great place to work. Work Life balance is good. The mission is noble. The culture is professional. The negative comments posted on this site should be taken with a grain of salt - every company has it's challenges and leadership is doing a good job setting up the organization for long term success. CIEE is a large not for profit which means it may feel corporate sometimes - to me that is a nice balance. No one told me to post this.

    Cons

    not always confident there are enough opportunities for advancement

    Advice to Management

    ignore 90% of these negative reviews


  6. Helpful (4)

    "What a joke!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coordinator in Portland, ME
    Former Employee - Coordinator in Portland, ME
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Council On International Educational Exchange full-time (More than 3 years)

    Pros

    Worked with lots of dedicated, smart individuals. Nice location. Benefits ok (no good 401k though). Had nice views out the window, ok parking situation.

    Cons

    Management is a complete joke. Promotions mean nothing, though it pacifies a lot of employees and they think they are "big cats now". Try coming to corporate with those titles of yours and lets see what happens. Very disorganized, no good leadership, super long hours, don't dare to leave on time (expected to work 50+hours/week for a joke pay of $34k-36k (they will expect you to have master degree for that!!!!). Health insurance, if you have a dependent, os more expensive compared to corporate "prices".

    Advice to Management

    Don't even know where to begin! Its all a joke! Your VP titles are absurd. Hire somebody who knows how to run an organization as this.


  7. Helpful (13)

    "Amazing people with horrific leadership."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Council On International Educational Exchange full-time (More than 3 years)

    Pros

    The people and students are wonderful to work with. Opportunities to learn of cultural and educational diplomacy. Depending on your department, there is the possibility of travel.

    Cons

    Horrific leadership, abysmal pay, and a lack of communication between departments. There are a lot of empty desks and it looks likely that it will get emptier. Plus the CEO earns +450k while most other employees need second jobs.

    Advice to Management

    Work on restructuring communication, turning back to the mission, and redistributing finances to pay staff better and make programs more affordable for students.

  8. Helpful (11)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Portland, ME
    Former Employee - Manager in Portland, ME
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Council On International Educational Exchange full-time (More than 8 years)

    Pros

    Workspace, travel, insurance, paid time off, location in old port is great, some coworkers are okay if they aren't stabbing you in the back to save their jobs.

    Cons

    Salary is awful. Management is horrendous especially the CEO and his sidekick the CMO-both are way in over their heads and the company is hemorrhaging people and money because they don't know the first thing about study abroad and no one holds them accountable.

    Advice to Management

    Buy yourself some ethics and morality with your 6 figure salaries.


  9. Helpful (16)

    "Toxic culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Council On International Educational Exchange full-time (Less than a year)

    Pros

    Great location, lots of free beer, coworkers were fun.

    Cons

    Human resources is a joke. The CEO is a bully, and his subordinates follow suit. The true north star is to bring in money. The office space tells you everything you need to know about management. Presents nice, but paid for with other people's money.

    Advice to Management

    Dump the chump in the corner office. Send the CMO to Betty Ford. At the very least, revise your What We Stand For statement. It's embarrassing.


  10. Helpful (15)

    "Should be an amazing place to work. It's not."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator in Portland, ME
    Current Employee - Coordinator in Portland, ME
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Council On International Educational Exchange full-time (More than 3 years)

    Pros

    -Great coworkers- there are a lot of young, active, driven people.
    -Some departments have great travel opportunities.
    -Portland, Maine is a great city to live in.

    Cons

    -CIEE does not value their employees which results in high staff turnover.

    -Upper Management seems out of touch with staff concerns; when they receive negative feedback they introduce a new happy hour or redecorate and avoid addressing systemic issues.

    -Seasonal bonus and raise are general negligible and do not keep up with cost of living increases in Portland.

    -There is little to no opportunity for growth.

    -Moral at the company is the worst I've seen in my 3 years here.

    Advice to Management

    There is an expectation that staff will work for a year or 2 and then leave. This seems to be the generally accepted business model. My advice is to actually make an effort to keep your staff. There is a lot that never gets done because the focus is consistently on training new employees.


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