Counsyl Reviews

Updated Mar 31, 2022

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Found 107 of over 108 reviews

3.6
63%
Recommend to a Friend
80%
Approve of CEO
Counsyl CEO Ramji Srinivasan
Ramji Srinivasan
70 Ratings

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Top Review Highlights by Sentiment

Pros
  • "People are smart an innovative.(in 24 reviews)
  • "Good benefits for a lab job(in 10 reviews)
  • "Care about employees and doing what is right(in 5 reviews)
  • "You have the ability to have your voice heard, and the team is always open to constructive criticism and pushing in the right direction.(in 4 reviews)
  • "Salary and equity package was OK (but weigh that against hours spent working isn't THAT great)(in 4 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Former Employee, more than 1 year

    Great Place to Work

    Mar 31, 2022 - Anonymous Employee in South San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I was so excited to join - and it did not disappoint.

    Cons

    Constantly shifting focus in different areas.

    Continue reading
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  2. 3.0
    Former Employee, more than 3 years

    Was a great place to work at until the acquisition happened

    Mar 9, 2022 - Inventory Control Specialist in South San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Onsite gym, free lunch and the food there was usually great. - Laid back vibe mostly but still got things done. - Good sense of flexibility and work/home balance.

    Cons

    - After the takeover, the new company laid off a lot of people. - The feel of the work environment also changed. It felt more "corporate" - The quality of the food being served also downgraded. - The new company was struggling with the impact of the pandemic and that affected mostly us, the onsite "essential" workers. We were left by ourselves in the trenches.

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  3. 3.0
    Former Employee, more than 3 years

    Working at Counsyl

    Aug 19, 2021 - Scientist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Reasonable perks (lunch, gym, facilities)

    Cons

    Inconsistent executive decisions on strategy and personnel

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  4. 4.0
    Former Employee

    Customer Support

    May 6, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits, team, pay, work/life balance

    Cons

    Needed to hire more people

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  5. 2.0
    Former Employee, more than 1 year

    Management

    Feb 16, 2021 - Customer Service Associate in South San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great product, good benefits, catered meals, plenty of snacks and drinks, gym and dry cleaning service.

    Cons

    The management team was lacking. Specifically, my manager who was unsupportive because she didn't actually know how to do my job to be able to answer my questions. Also, other managers would make unethical requests of other employees like demanding a doctors note for being sick for one day. There was a lot of nit-picking, favoritism and cliques among the management team.

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    1 person found this review helpful
  6. 1.0
    Current Employee, more than 1 year

    Great Products

    Jul 6, 2021 - Clinical Sales Representative in Milwaukee, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Products, decent pay, good culture

    Cons

    poor management, lack of support, long hours

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  7. 3.0
    Current Employee

    Blah

    May 18, 2021 - Company Lawyer in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    helpful and friendly co-workers. Pretty relaxed environment.

    Cons

    not a very sophisticated management team

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  8. 5.0
    Current Employee, more than 1 year

    Great company and perks

    Apr 27, 2017 - Software Engineer in South San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Worthwhile mission and work: preventative and life saving. Counsyl is a Bay Area company that actually lives true to the Silicon Valley mantra of "making the world a better place." -Opportunities to work on challenging problems in the realms of science, healthcare, and engineering. There is software that runs the automated lab; bioinformatics software; internal-facing software that manages patient samples; outward-facing software for patients and doctors; and much more. -Counsyl has some of the best and brightest in the industry. Without going into details, Counsyl is able to sequence and make determinations about important genes that no other lab can, and at a lower cost. It's due to proprietary chemistry, computational biology, and automation. -Competitive base pay. Stock: many are very bullish on Counsyl's future. The stock is going to be worth a lot. -Perks. Free breakfast. Free coffee, soda, expensive filtered water, La Croix, etc. Free snacks. -Free lunch catered lunch everyday, including a salad bar and a make-it-yourself deli sandwich bar. -Free dinner if you are working at dinner time. -Unlimited vacation. If you have a doctor's appointment or need to take care of an errand: No problem as long as you get your stuff done. They are very flexible and understanding if you have a family. -Free 24/7 onsite gym with all the equipment and machines you need. -Locker rooms and showers. You can work out in the morning, shower, and then eat breakfast, all at HQ. -Parking! Also accessible via public transportation.

    Cons

    -Growing pains. However, they have hired more and more experienced managers.

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    4 people found this review helpful

    Counsyl Response

    Thank you for taking the time to give your feedback. We strive to provide employees with proper pay, benefits, and work-life balance, and appreciate hearing from our employees. We will continuously aim to provide a positive work environment for all employees moving forward.

  9. 5.0
    Current Employee, more than 5 years

    Great engineering team

    Jan 26, 2018 - Software Engineer in South San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Counsyl is a pleasant place to work, with interesting engineering problems and a good team. The engineering team produces and expects very high quality work, and you get to work with very smart people in other fields. There is a different vibe at Counsyl than other places I've worked, where people take their work very seriously and show genuine care towards solving problems. This wasn't always the case: the company went through a very rough period in 2015-16, including layoffs an and unfocused product direction. I think the founders reasserting control of the board has really helped both push the business forward and create a much better workplace atmosphere. Decent benefits: 6 weeks parental leave, competitive salary (in software development at least).

    Cons

    The location in South San Francisco is not very convenient: it's a bit far from Caltrain, and very far from BART. This is somewhat understandable for a biotech company due to South San Francisco's history, but makes recruiting harder in software development specifically. There was a very high amount of turnover, both directly from layoffs and natural attrition in the wake of the layoffs. This means that the company has lost a lot of internal knowledge in the past 2-3 years, which it is only slowly regaining. There was also a lot of animosity towards management from that time, which is slowly getting better.

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    2 people found this review helpful
  10. 4.0
    Current Employee, more than 1 year

    Culture, People, Values--all great. Career Advancement--ok for now.

    May 10, 2014 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Smart people -Pretty transparent in news relayed to entire company -Small enough at this point to feel intimate and make a difference -Technologically advanced company. I've never felt like we were ever stuck in the dark ages regarding the way we work and the tools we use. -A young energy that is thriving (company seems like, 80% under 30 yr olds) -Good perks. We do a lot of fun events and a lot of people tend to hang out after work. There are also stocked fridges, fully catered lunches and dinners 5 days a wk, and a pretty good gym.

    Cons

    -Some managers need training. I acknowledge this in part is not entirely their own fault--at the time of their hire, this probably wasn't as big of an issue. However, there are actual teams of people begin established now, so this is super critical for employee retention. -Career advancement for certain teams is questionable. It's unclear right now for those teams, especially non-engineers. However, this seems to be a work-in-progress.

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    7 people found this review helpful
Viewing 1 - 10 of 107 Reviews

Counsyl Reviews FAQs

Counsyl has an overall rating of 3.6 out of 5, based on over 108 reviews left anonymously by employees. 63% of employees would recommend working at Counsyl to a friend and 55% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Counsyl employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Counsyl. This rating has been stable over the past 12 months.

63% of Counsyl employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Counsyl 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Counsyl to be benefits, culture, coworkers and the cons to be senior leadership, career development, management.

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