Counterpart International Reviews | Glassdoor

Counterpart International Reviews

Updated April 23, 2017
30 reviews

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2.2
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Joan C. Parker
20 Ratings

30 Employee Reviews

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  1. Helpful (4)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Crystal City, VA
    Current Employee - Director in Crystal City, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Counterpart International full-time (More than a year)

    Pros

    The Counterpart mission is clear - empower leaders and communities to work in partnership with government and private sector to address their greatest challenges. I am passionate about this mission and enjoy working with all my colleagues to achieve this. The leadership at CPI makes a lot of space for me to work, take initiative and achieve our goals. The field teams are strong and a great asset. Finance, IT, Comms and HR are all great supporters of mission.

    Cons

    A few colleagues fall back on old habits learned when Counterpart was smaller, with fewer resources and able to function with very few systems. A few teams choose to compete rather than collaborate.

    Advice to Management

    Require sound programming based on clear and rigorous theories of change and good development not just what gets money moving. Be clear with expectations and make sure behavior matches our values - even if it is difficult.


  2. "Intern review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    The team I worked with was really nice and we worked together very well. Really good low level staff that all work very hard.

    Cons

    Teams do not work well with each other. Other departments had serious trouble from their top people leading to an extremely high turnover.

    Advice to Management

    Pay attention to lower level staff. They work so hard and upper level staff take them for granted

  3. Helpful (2)

    "Working in Counterpart International"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Counterpart International full-time (Less than a year)

    Pros

    Good benefits, Flexible schedule, Vocations

    Cons

    Worst working environment with unprofessional staff

    Advice to Management

    Counterpart International has the worst working environment. Unprofessional staffs.


  4. "Project accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internet Security Collation in Great Falls, VA
    Former Employee - Internet Security Collation in Great Falls, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Counterpart International (Less than a year)

    Pros

    Professional friendly Team with clean work environment

    Cons

    not a secured job, you might get laid off or fired later on.


  5. Helpful (7)

    "It could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alexandria, VA
    Former Employee - Anonymous Employee in Alexandria, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Counterpart International (More than 3 years)

    Pros

    The colleagues are great, mission-oriented, they care about the work. Working with colleagues outside of HQ/field-based is great and fulfilling.
    Commute is good and the ability to telework or do summer compressed work week is a plus, mainly if you need to take care of personal business.

    They recently started doing more culture events like ice cream socials which is a nice break but more is needed to glue back fragmented staff.

    Cons

    This is not my first NGO but this has been the least enjoyable.Low morale and high turnover because staff are not motivated and the same people keep getting the accolades regardless of how badperformers or managers they are. We rarely see the CEO and even less hear from her on how the company is truly doing. Recent start ups have been problematic - when managers make it a point to violate policies, demean anyone who is not above them, manipulate situations and create conflicts to advance their own agenda, then nobody is safe and no work is engaging when Directors make it a point to abuse their authority and dismiss others.
    Until the company addresses the problem of bad managers/Directors, there is no hope.

    Professional Development is non-existent. There is no advancement and even less prospect for learning and acquiring new skills despite the CEO's claims of being a learning CEO which clearly shows how detached and disconnected she is from the staff.

    Merit increases are minimal but some few are given high raises over and over because some managers are not good at assessing and rating.

    Non programmatic departments such as IT and HR seem to be on overload all the time and the self-service we heard about has not occured yet.

    Advice to Management

    Look at your programs team and especially the portfolio with the recent start ups. There is a lot of abuse taking place but fear is keeping people quiet so they are not targeted or fired.


  6. Helpful (7)

    "Worst place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Program Manager in Arlington, VA
    Former Employee - Senior Program Manager in Arlington, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Counterpart International full-time

    Pros

    Great location. Junior staff are very good and deserve to work at a better place.

    Cons

    Toxic work environment with an inept Human Resource department that does not seem to deal with the myriad bad managers it has to deal with. CEO runs the organization with a coolness that chills the soul. Upper management is absolutely inept.


  7. Helpful (4)

    "Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Interesting projects if you are in the field international development. Can be a good place to be exposed to the international development sector.

    Cons

    Organization is poorly run, not managed well, and has financial problems caused by poor management decisions. Overall a toxic work environment, with no opportunities for career development or upward mobility.

  8. Helpful (4)

    "Changing leadership, unclear vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Like many international development organizations, Counterpart has dedicated staff. Flexible schedules (telecommuting) is also available to some staff, depending on team.

    Cons

    Senior leadership has changed significantly in the past couple years, with some coming from outside the industry (consulting, private sector). It seems that each has his/her own vision for the organization. Counterpart has also restructured, leading to many staff being let go. This change management was not handled in a transparent manner. Communication trickles from the top down on a mostly ad hoc basis. When policies change, they are also not communicated well across the organization, which leads to some tension across business units. Turnover is very high among junior and mid-level staff. Opportunities for professional development varies dramatically across the organization.

    Advice to Management

    Communication is key, especially during periods of transition. Explain organizational changes, allow opportunities for real questions, and be accountable for decisions impacting staff. Communicate the vision for the organization.


  9. "CPI"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Counterpart International full-time

    Pros

    Good company- good work balance

    Cons

    Turn over is very high for the last few years.

    Counterpart International Response

    May 9, 2016 – Director, Global Recruitment

    Thanks for your comment!


  10. Helpful (2)

    "Issues from the Top Down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Associate
    Former Employee - Program Associate
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Counterpart International full-time (More than 5 years)

    Pros

    There are many hardworking, experienced and dedicated individuals on the Program team.

    Cons

    -HR had trouble filling positions in a timely manner, which caused the workload to be unbearable at times for program staff trying to balance additional responsibilities of recently departed staff members
    -Executive level reviews salaries and increases were inconsistent and they regularly asked staff to justify increases (although staff were taking on substantial increases in responsibilities)
    -the disconnect between program teams and the management/executive teams creates roadblocks to effective management of programs
    -Compliance team was severely understaffed and not able to provide the appropriate support to process high level contracts, grants, and grant award amendments in a timely manner
    - Management staff in many cases did not know how to manage both programs and individual people which led to many departures

    Advice to Management

    Overall program, financial, and human resource management needs to be reviewed and revamped to create an environment that employees will stay in long term, the high turnover rate at Counterpart should be a warning sign to management and executives that things need to change

    Counterpart International Response

    May 9, 2016 – Director, Global Recruitment

    Your feedback is really important to us, and you've mentioned some areas that definitely have our attention. If you could, please contact us at pferrett@counterpart.org to share more so we can... More


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