Countrywide Financial Reviews | Glassdoor

Countrywide Financial Reviews

Updated May 2, 2017
86 reviews

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86 Employee Reviews

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  1. "Countrywide - a company that became to greedy"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Tempe, AZ
    Former Employee - Vice President in Tempe, AZ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    They pay at high rate compared to others.

    Cons

    There was poor communication with senior leadership
    They did not follow through on quality
    There was not a bias for action
    They did not care about employee retention
    Countrywide's Benefits are weak relative to others in the industry
    Senior Leadership needs to back up employee suggestions and fight for them
    Vacation is low relative to others in the industry

    Advice to Management

    Listen to your employees.
    Use facts to make decisions instead of using your gut
    Senior Leadership needs to back up employee suggestions and fight for them
    Senior Leadership needs to focus on employee rentention


  2. "dont expect much from this employer if you're looking to grow."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Pasadena, CA
    Current Employee - Financial Analyst in Pasadena, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    CW pays better than its competitors. You can expect to get paid in average about 5,000 more than other companies. Depends on what department you work for, it could be very intense but you get what paid for working hard.

    Cons

    lack of communication between management and employee. Management like to keep what's going on under the carpet and wont discuss with employee until it's exposed on the news.

    Advice to Management

    communicate more with employee. create a mentorship for to help employee grow

  3. "Countrywide is not a good company to work for or be a customer of"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Suspense Coordinator in Tampa, FL
    Former Employee - Senior Suspense Coordinator in Tampa, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If your homeless, its winter-time and you live in a cold climate. If unable to get government assistance than I would recommend you try getting a job at countrywide.

    Cons

    Countrywide does not pay a living wage and has nothing but contempted for it employees, who get treated even worse than the customers.

    Advice to Management

    You should all quit


  4. "A few thoughts"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Richardson, TX
    Current Employee - Account Executive in Richardson, TX
    Recommends
    No opinion of CEO

    Pros

    Countrywide is a good place to work because you are working for a large financial firm where many different opportunities for growth are available. This company encourages moving into different positions in various departments throughout your career at the company. Having this experience in different fields make an individual more valuable, as you acquire many different skillsets, which always looks good on a resume. You are able to achieve this all while staying under the umbrella of Countrywide and maintaining job stability.

    Cons

    Countrywide can be an extremely disorganized organization. One of the favorite sayings is that if you don't understand a policy or procedure and ask 10 different people, you will get 10 different answers.

    Advice to Management

    To treat everybody fairly and equally.


  5. "Its too bad the organization had to be purchased"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Officer in Philadelphia, PA
    Former Employee - Loan Officer in Philadelphia, PA
    Recommends
    No opinion of CEO

    Pros

    Training from the managers and the pay earned

    Cons

    We had to work a lot of hours to cover various time zones and the schedule wasnt always set.

    Advice to Management

    keep communicating to the teams so they know what is going to happen


  6. "Lack of Career Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst II in Fort Worth, TX
    Current Employee - Business Analyst II in Fort Worth, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The company offers a lot of trianing classes so that employees can broaden their skills and their knowledge. The overall environment is good and the people who work within the company are overall friendly.

    Cons

    There is a lack of career growth and nothing is defined on how you can grow your career or move forward in the business. Career paths overall are very vague. There is also little to no recognition for your hard work. Customer service seems to have good recognition but all other departments are highly lacking. You have to be willing to work very hard with no one seeming to notice.

    Advice to Management

    To keep and retain employees you need to help them grow and help them move their careers forward, you can not let them stay in the same place with no recognition. Recognizing good work enables employees to know and understand they are doing a great job. Help motivate them to strive to do their best every day and work with them to expand their carrers.


  7. "Two thumbs up for Countrywide"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Saint Louis, MO
    Current Employee - Financial Services Representative in Saint Louis, MO
    Recommends

    Pros

    The company had very good CD and MMA rates which made it easier to hit my goals. The work environment is nice and I don’t have a manager over my shoulder constituently. Overall it is a great company to work for.

    Cons

    I would say there are only a few downsides to the company and the way the offices are set up. With there only being 1-2 employees in each office getting time off can be a little difficult some times. District manager was not educated at all in what I did on a day to day basis and didn't really provide any help in most situations.

    Advice to Management

    Spend some time learning what your employees are doing day to day instead of just looking at the bottom line

  8. "Best place to learn mortgage industry, but the top down management style is lack of motivation"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President in West Hills, CA
    Current Employee - Assistant Vice President in West Hills, CA
    No opinion of CEO

    Pros

    Best place to learn mortgage industry; most senior management are real experts and live and die for mortgage operations. multipal level of career ladder to clime which itself serves as incentive for your hard work;

    Cons

    Top down management style, lower level employees has less say in project choice and even in their internal career path; you have to have your current boss Ok to move around; more often when you inform your manager about your leave, they start to treat you with fair compensation through a counter offer-- too late and waste of resources for both the company and employees.

    Advice to Management

    Respect subordinate; provide more flexible internal transfer mechanism


  9. "Countrywide was a decent company."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Control Analyst II in Agoura Hills, CA
    Former Employee - Quality Control Analyst II in Agoura Hills, CA
    Approves of CEO

    Pros

    Countrywide paid fairly well compared to other companies in the area and it wasn't a very strict interviewing processes. A lot of the people who work for the company are nice and intelligent.

    Cons

    They are extremely polictical, bloated bureaucracy; everyone seemed to have the title of VP, even if you were only truly a manager - complete title inflation. Poor equipment. If you are a Contractor (H1B Visa), countrywide (like most companies) is known to string you on about converting you. Very hierarchical company and you will not make more money than your manager, even if he/she has been with the company for 20 years and doesn't have the qualifications to lead you.

    Advice to Management

    Reduce the title inflation, reduce the layers of management inbetween employees, better equipment!


  10. "Was great while it lasted.."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Representative in Beverly Hills, CA
    Current Employee - Financial Services Representative in Beverly Hills, CA
    Recommends

    Pros

    Pay is above average for similar positions at other companies.

    Cons

    Recently purchased by Bank of America, 401k matching is not in line with other companies, recent management change to Bank of America, Below avereage market rates for savings products and liquid accounts.

    Advice to Management

    N/A


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