Coupa Software Inc Reviews | Glassdoor

Coupa Software Inc Reviews

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Found 280 reviews

4.4
StarStarStarStarStar
Rating TrendsRating Trends
89%
Recommend to a Friend
96%
Approve of CEO
Coupa Software Inc CEO Rob Bernshteyn
Rob Bernshteyn
243 Ratings
Pros
  • "Interesting work challenges, good work life balance(in 23 reviews)

  • "Company is growing rapidly in terms of headcount and client base and also the feature set they deliver out(in 13 reviews)

Cons
  • "Work-Life balance varies from department to department(in 9 reviews)

  • "Nothing outside of normal thresholds for growing pains associated with a company that is scaling at this rate(in 13 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (13)

    "Regional Vice President - Sales"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Vice President - Sales 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coupa Software Inc full-time for more than 4 years

    Pros

    * Coupa is growing 40% a year. * Great culture ... "we are all in it together" mentality. * The whole company rallies around new customer acquisition while also ensuring our current customers achieve value (you don't have to cringe when mentioning who you work for at parties). * Strong executive leadership team, including a passionate, driven CEO with a vision to lead Coupa from the David to the Goliath in the spend...

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    Cons

    After sharing all those positives above ... I'm going to do my best to identify what prospective salespeople might consider cons to Coupa. * You must have a lot of energy to work at Coupa. It is a fast-paced environment and filled with passionate employees who expect each team member to carry their weight. If you don't fit this description, do not join Coupa. We are not a large company so it is next to impossible to...

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    Advice to Management

    Continue to invest in marketing and inside sales to grow pipeline (Chandar is making a huge impact). Continue to believe in your sales organization and respect that some sales cycles take a long time, with the potential for starts/stops, due to issues outside of sales control. Avoid giving backhanded compliments in front of broad audiences saying "finally, this has come in ... it's about time" on the win announcements....

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    Coupa Software Inc Response

    April 11, 2018Vice President of Global Talent

    First off – wow! Thank you for your thoughtful and detailed review. I’ve already shared your feedback with Management and the entire Talent Team. You’ve captured our go-getter mentality and how it’s a must here. Your admiration for the Coupa Culture after 3+ years is very much appreciated!

  2. "Love it!!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Consultant in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coupa Software Inc full-time for more than a year

    Pros

    Culture! Culture! Culture! Amazing Culture! On top of all the great benefits and perks we get, this company truly values every employee no matter what position they are in. Management works hard to make sure everyone is happy and feels supported. You will find a great sense of community, good variety of technical challenges, and a good company outlook.

    Cons

    Not working in HQ, makes it a bit difficult to connect with your other peers. Hopefully we can find a way to gather everyone under one roof once a year.

    Advice to Management

    Continue to invest in our culture. Do not allow us to be "corporate" Continue to say No to bureaucracy. Lets continue to make a difference.

    Coupa Software Inc Response

    March 5, 2019VP, Global Talent

    Wow, thanks for posting a review! You've brought up so many great points. The leadership team is making early investments in ensuring that our Coupa Culture continues to foster employee and company growth. Last year, Coupa Core was launched. If you haven't attended, I highly recommend ...

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  3. "Good Product Leads to Good Sales"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Development Representative in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coupa Software Inc full-time for more than a year

    Pros

    - Great Management Team - Everyone works well with each other, tons have people have reached out to help me - Good Snacks - Stocks RISING!!! - Working to have more diversity

    Cons

    - Buildings always cold - Commission is decent

    Coupa Software Inc Response

    March 5, 2019VP, Global Talent

    Thank you for your review. We have a great product and I think you can agree with me that more importantly, we've got the right people behind making our product and also delivering value to our customers in innovative and new ways.

  4. "Great Hiring Experience"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coupa Software Inc full-time for more than a year

    Pros

    I was kept informed throughout every step of the hiring process. From recruitment to the interviews, and into my first day, the communication was excellent.

    Cons

    As a rapidly growing company, a lot of the processes are still evolving, without a clear direction. However, with the talent and leadership, I have no doubt that this will evolve and become much smoother.

    Coupa Software Inc Response

    March 5, 2019VP, Global Talent

    First off, welcome to Coupa and thank you for posting your experience. As VP of Global Talent, I am keenly reviewing all aspects of the hiring process with my team to ensure that we are cultivating a unique candidate experience. It's wonderful to hear that you've had a great experience. ...

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  5. Helpful (2)

    "Truly a best place to work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Applications Team 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coupa Software Inc full-time

    Pros

    Core values are an active part critical as well as routine decision making. If you join Coupa, be prepared to work hard, and expect to be inspired to do so. The company is growing extremely fast, which means if you're passionate about what you do and in tune with the Coupa culture, you can blaze you own path forward. I feel inspired and motivated every day by my peers and leadership. This is a frugal culture, but if...

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    Cons

    You probably won't like Coupa if you: want mature processes and a set routine; work primarily for your paycheck, not for the work; are very found of traditional hierarchical management; are not in tune with one of the core values.

    Advice to Management

    You're doing a good job, let's keep evolving. More diversity in upper leadership is a must.

    Coupa Software Inc Response

    March 5, 2019VP, Global Talent

    Thank you for your review. I like what you said "expect to be inspired". It's a credit to our 3rd core value, "Striving for Excellence". So many of our employees continually surprise me with what they can accomplish and Coupa does a great job at recognizing their efforts. Having an ...

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  6. Helpful (3)

    "One of The Best Places I have Ever Worked!!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coupa Software Inc full-time for more than 6 years

    Pros

    Executive Team Coupa Village (That's what we are part of) Company Values Company Culture Flexible Work Environment

    Cons

    No con's I can think of

    Advice to Management

    This company has literally been one of the best places that I have worked. I'm empowered to do my job without micromanagement. The people that I work with and for are the best in the business. The core values are something that I am passionate about and fiercely protective of. There are lots of opportunity for growth both personally and professionally. I know that what I do is having a positive impact on the bottom line....

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    Coupa Software Inc Response

    March 5, 2019VP, Global Talent

    Thank you for sharing your experience. It's great to see employees who have worked at Coupa for many years continue to enjoy what they do and also contribute to making Coupa a great place work! The points you raise are very much true and also the reasons why I also believe we've got ...

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  7. "Great place for the most part"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Product Manager in West Palm Beach, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Coupa Software Inc full-time for more than a year

    Pros

    Amazing benefits. The people are mostly friendly. The company is supposed to be a flat company but it depends on the department. I have worked a lot less now going from a start up to this company.

    Cons

    I make 23,000 less than what GlassDoor itself values me and I have asked for more so that is disappointing. Could do a better job with acquisitions. After being acquired I find myself looked over when I used to be considered a star employee so now it is a lot less work.

    Advice to Management

    Look at employees of acquisitions as individuals and move around.

    Coupa Software Inc Response

    March 5, 2019EVP, People

    Thank you for sharing your thoughts with us. I'd like to ensure that we're able to address the challenges you are seeing as it relates to your role and scope. Please speak with the person who supports you or me directly. As for the compensation package, rest assured that we're providing ...

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  8. Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Staff Accountant in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coupa Software Inc full-time for more than a year

    Pros

    I have been working at Coupa for 4 months due to an acquisition and I am grateful that I was able to become part of the Village. I have been provided with great support while I am training in my new role and everyone seems 100% vested in the success of the company.

    Cons

    I have no input at this time.

    Advice to Management

    You have gone out of the way to incorporate your acquired team into the village and make us feel part of a great team.

    Coupa Software Inc Response

    March 5, 2019VP, Global Talent

    Thanks for the review! We are excited to have you onboard and appreciate that you've recognized the support our leadership teams and employees are providing you.

  9. Helpful (1)

    "Coupa - 6 months in"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Value Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coupa Software Inc full-time for more than a year

    Pros

    Great product and vision for the future. From the top down, executives are aligned in their goals and it shows in the day to day operations.

    Cons

    To date, there are no Cons big enough to point out.

    Advice to Management

    Please continue to facilitate a sense of employee ownership. It is such a big part of the positive movement happening at Coupa!

    Coupa Software Inc Response

    March 5, 2019VP, Global Talent

    Thanks for the review. I appreciate that you've recognized our 2nd core value "Focus on Results" being practiced in the day to day operations.

Found 280 reviews