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Technical Account Manager
Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great culture and solutions that create real sustainable measurable business value for large and small companies" (in 118 reviews)
- "The people here are great to work with and have the same goal of contributing to Coupa's success." (in 84 reviews)
- "Good benefits but not a lot else!" (in 47 reviews)
- "Great work life balance especially in the engineering organization (I've seen 20 years of silicon valley work at 1/2 dozen startups)." (in 36 reviews)
- "Company is true to it's three core values !" (in 34 reviews)
- "No training provided, tasks are assigned and they want employee to complete with 100% accuracy" (in 7 reviews)
- "The current office space is getting a little cramped but looks like they are moving to a newer and bigger office sometime mid" (in 5 reviews)
- "People work hard and long hours here, and if you don't manage your work/life balance, no one will." (in 3 reviews)
- "lack of work from home" (in 3 reviews)
Ratings by Demographics
This rating reflects the overall rating of Coupa Software Inc and is not affected by filters.
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Found 1,003 of over 1K reviews
Updated Sep 20, 2023
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- 5.0FEATURED REVIEWMay 7, 2023Proposal ManagerCurrent EmployeePune
-Good Work culture -Pay -Recognition
Nil as of now in my tenure of work1Coupa Software Inc Response5mo
Chief People Officer May 2023 Thank you for your review, and glad you are enjoying Coupa Life.
- 5.0Aug 16, 2023DesignerCurrent Employee, more than 1 yearSan Mateo, CA
Great people to work with. Great Opportunities.
Benefit can be little betterCoupa Software Inc Response2w
Chief People Officer September 2023 Thank you for your review, and I am glad you are enjoying Coupa Life. Listening to our team members enables us to challenge ourselves and grow as an organization. Keep the feedback coming.
- 3.0Jul 13, 2023Manager Data AnalyticsFormer Employee, more than 3 yearsSan Mateo, CA
The team I worked on was fantastic, and ended up feeling like more of a family. Surrounded by a lot of talented and passionate people. Support of ESG was fantastic, with volunteer time off, money to contribute to causes, and actual product efforts to help make the world a better place. Focus on the customer community was genuine and significant effort went into connecting customers with other customers to share best practices and be "smarter together".
Too many layers of leadership (which is probably being rectified after recent layoffs) and silos for positions made it difficult to collaborate and really make an impact. A lot of workaholism led to challenges in work life balance despite the unlimited time off policy. Leaders in executive positions that had tenure but potentially didn't have the skill-set needed to actually be doing the job. A lot of "you've been here many years" type leaders vs innovative and exciting leadership. Many acquisitions made for competing tech stacks and overlap across teams.1Coupa Software Inc Response3mo
Chief People Officer July 2023 Thank you for your comments. We will be more agile and responsive to organizational changes, shifting from "growth at all costs" to a sustainable and balanced approach. Having shared goals across the company is vital to success because it ensures cross-functional alignment and that we are each focused on excellent work. Your feedback is essential. I’d like to extend an opportunity to meet with me personally to discuss your feedback.
- 3.0Sep 15, 2023SalesCurrent Employee, more than 1 year
Sales leadership empower you to do what it takes to close an opportunity.
One round of layoffs already, now many in sales getting PIPs with goals which are impossible. I assume this is to force resignations and avoid severance and unemployment. This company was once a fun place to be. Now it is gloomy, empty, and soulless. Most of my friends are now gone. When Rob left, so did the culture.2
- 4.0Jun 20, 2023Operations CoordinatorFormer Employee, more than 3 yearsSeattle, WA
Coupa navigated the pandemic fairly well, even continuing remote work options at large. The over all culture was fun and big ideas welcomed. Upsidedown org chart was done well over all and I felt my voice could be heard. Compensation was fine when RSU/ESPP and bonuses are included
Coupa is no longer the same Coupa it was before the acquisition and C-level changes so hoping those cons are no longer cons! Departmental budget restrictions were extreme for some, yet non-existent for others. A few cases of keeping toxic individuals on forcing good employees to leave or endure the toxicity. Pretty normal for a company but still a major con to see peers go through it. Tendencies to be very "Bro-ish" but was continuing efforts to be more inclusive and diverse2Coupa Software Inc Response3mo
Chief People Officer June 2023 We are going through some changes. We are committed to being more team-driven and focusing on our customers with our values at the core. Collaboration and flexibility also continue to be fundamental to our culture. We also recognize the market dynamics and the movement from a public company to a private one were challenging. We will continue to work on remaining competitive and enhancing the employee experience. Thank you for sharing your feedback.
- 3.0Aug 15, 2023Principal User Experience DesignerFormer Employee, more than 1 yearSan Mateo, CA
The people there are great! Everyone is figuratively on the same team and working toward the same goals. The UX team is top notch and you can learn and grow a lot.
They were recently acquired by a VC firm. A month or so later the CEO left, a few weeks after that layoffs galore. My team had about 1/3 of their 30 or so let go. I can't know about the rest of the company but people everywhere were sending goodbyes. The transitional CEO said they wanted to "reset" from growth to "profitability". FYI: The company was previously profitable.1Coupa Software Inc Response2w
Chief People Officer September 2023 The SaaS industry's shift from “growth at all costs” to sustainable growth and profitability is one we take seriously to protect our company, customers, partners, and employees. With change comes the inevitable movement and departure of employees and leadership. We approached our reset deliberately and thoughtfully. Our changes were prudent to deal with today’s headwinds and set a foundation for moving forward. We wish you the best in your next role.
- 4.0Aug 25, 2023Account Development RepresentativeFormer Employee, less than 1 yearBoston, MA
The people are great, competent
Culture became unstable after acquisition1Coupa Software Inc Response2w
Chief People Officer September 2023 Thank you for your review. To get at the essence of any cultural challenge, our leadership team will look to understand how we have worked traditionally and to consider whether that’s the right way to work going forward. “What have we done well? What might we do better? And, frankly, does the culture we want to drive going forward even match the culture we’ve brought into acquisition?”
- 4.0Aug 21, 2023SalesFormer Employee, more than 3 yearsEast Rutherford, NJ
Great technology and strong platform sale.
Fast growth without scalable success.Coupa Software Inc Response2w
Chief People Officer September 2023 The SaaS industry's shift from “growth at all costs” to sustainable growth and profitability is one we take seriously to protect our company, customers, partners, and employees. Operational efficiency and effective strategic planning are part of our strategy to achieve this.
- 5.0Jul 16, 2023Senior Account DirectorCurrent Employee, more than 1 yearNew York, NY
Best Platform on the Market, Great Benefits, and untapped potential of the $4.9 trillion in spend data. Coupa is the clear leading Platform in the Enterprise Market and the key Product Executives are still with Coupa. There will be change with the TB acquisition but with change brings opportunity.
Unknowns with the acquisition by Thoma Bravo and new CEO search . The new CEO will be a key hire.Coupa Software Inc Response3mo
Chief People Officer July 2023 We are committed to being more team-driven and continue to focus on our customers with our values at the core. With change comes growth, and we are excited about our search for a new CEO. While we stopped granting RSUs when we went private, our RSU grants were converted, and those grants that still deliver value will vest along the same schedule.
Coupa Software Inc Reviews FAQs
Coupa Software Inc has an overall rating of 4.0 out of 5, based on over 1,073 reviews left anonymously by employees. 71% of employees would recommend working at Coupa Software Inc to a friend and 57% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.
71% of Coupa Software Inc employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Coupa Software Inc 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.