Coupa Software Inc Reviews | Glassdoor

Coupa Software Inc Reviews

Updated September 18, 2017
205 reviews

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4.4
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Coupa Software Inc CEO Rob Bernshteyn
Rob Bernshteyn
176 Ratings

205 Employee Reviews

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Pros
  • Great Work life balance with Flexible Timings (in 15 reviews)

  • Great Culture focused on customer success (in 19 reviews)

Cons
  • Company is growing rapidly so there are a lot of new people and it can be hard to figure out how to get things done at first (in 8 reviews)

  • normal growing pains of any newly IPO'd company (in 13 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Couldn't get much better!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coupa Software Inc full-time

    Pros

    People are great, platform is great and if you perform you have the opportunity for advancement either vertically or horizontally into a new role. Solid exec staff that is assertive but not arrogant, all while being humble. They have managed to keep the culture amazing even though growth has been rapid.

    If you have a chance to work here do not pass it up, on top of everything the platform/service is something every company in the world needs and drives a real, believable ROI...as long as we continue to execute he sky is the limit.

    Cons

    No cons, just continue to monitor culture as we grow, done a great job so far!

    Coupa Software Inc Response

    Apr 3, 2017 – Head of Global Talent Acquisition and Enablement

    Really appreciate your recognition of how we’re staying true to our culture, even through the rapid growth. Thanks for writing your review!


  2. "Great Company , Great Culture , Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Pune (India)
    Current Employee - Senior Consultant in Pune (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coupa Software Inc full-time (More than a year)

    Pros

    It's Real open culture with value and key to execution
    Lots of flexibility with only focus on result
    Exec Mgmt commit only what they can stay on & they always stay on what they committed
    People enjoy working here due to its great collaborated working environment across global team

    Cons

    India HR practice needs improvement & sense of accountability,
    India is becoming one person decision driven company which needs be controlled to remain it as democratic way which is a key core value of the company
    Coupa India started going towards any typical Indian Service MNC instead of sticking to its core value which is being followed strictly at all Coupa Global Office
    Like Benefits or any additional facility given to employees are being counted to employee as a special favour being done to them instead of counting it as a Coupa global standard
    Indian Decision Maker Mentality needs to be changed to align the same with Coupa Standard or change the Decision Maker to retain the true Coupa Value
    There are great leaders align locally at India level but they don't have any free hands to manage their business independently
    Indian Compensation Tax Benefits Structure is too bad & not at all up to Indian Employee Focused Company Standard

    Advice to Management

    Give Attention To India Unit to make sure it remains to align with Coupa's Core Value
    Look into employees small issue with magnifier glass as these are the sparkles before actual fire
    Give free hands to Individual business unit Indian leader against aligning them to a single decision maker as we have seen the fruitful results earlier when it was not aligned to a single decision maker

  3. Helpful (1)

    "Best Place to Work/Learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Pune (India)
    Current Employee - Software Developer in Pune (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coupa Software Inc full-time (More than a year)

    Pros

    1. Great Work life balance with Flexible Timings
    2. Talented and Supporting Colleagues
    3. Everything is focused around core values.
    4. Company is growing rapidly.
    5. Great Opportunity to learn new technology.

    Cons

    1. HR dept takes a way too much time to solve your problems.

    Advice to Management

    keep up the good work.


  4. "Small-business feel in a big-business environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engagement Manager in Fort Worth, TX
    Current Employee - Engagement Manager in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coupa Software Inc full-time (Less than a year)

    Pros

    Despite the fact that we're a 700+ employee, global organization and growing, the keys leaders of the company are dedicated to keeping the 'small town' feel to Coupa. Although our teams are spread across the country (and sometimes the world), we still feel like a cohesive unit working towards the same company goals and vision. That's a rare find, even in small business today. And while Coupa compensates their employees wonderfully, the expectation to give of your entire self to your job is not present - work/life balance is encouraged and sometimes enforced. Coupa is also about community - we do a lot as an organization to support those in need and be active in our local communities . Volunteer work is encouraged and embraced!

    Cons

    Process and leadership alignment are probably our two Achilles heels. We could be thriving even more as a rapidly growing company if the right processes were in place to allow us to execute consistently and seamlessly. More importantly, those processes need to be adopted across the management level and directed in a consistent manner just the same.

    Advice to Management

    Let's get aligned on our processes and drive them just the same.

    Coupa Software Inc Response

    Sep 14, 2017 – Head of Global Talent Acquisition and Enablement

    Thanks for taking the time to write your review and recognizing our strengths across the company. I encourage you to bring your ideas for process improvement to your manager, we're always open to new... More


  5. "Amazing and Healthy Work Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Development Engineer in Pune (India)
    Current Employee - Senior Software Development Engineer in Pune (India)
    Recommends
    Positive Outlook

    I have been working at Coupa Software Inc full-time (Less than a year)

    Pros

    Awesome
    Work/Life Balance
    Customer Success
    Strive for Excellence
    Focus on Result
    Strong Development Practice

    Cons

    not seen any... hope will not :)

    Advice to Management

    keep up the continue great work.

    Coupa Software Inc Response

    Sep 13, 2017 – Head of Global Talent Acquisition and Enablement

    Thanks for your review. Hope you keep enjoying your time here at Coupa and your "Cons" section stays the same!


  6. "Great work place and awesome culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Pune City (India)
    Current Employee - Software Developer in Pune City (India)
    Recommends
    Positive Outlook

    I have been working at Coupa Software Inc full-time (More than a year)

    Pros

    Flexible timings. Great work culture. Amazing and talented people. Fairly good personal and work life balance. Fun office. Good opportunities to learn and grow.

    Cons

    Sync up with US team at evening hours.

    Coupa Software Inc Response

    Sep 13, 2017 – Head of Global Talent Acquisition and Enablement

    It's great to see that our Pune office has fun! Thanks for sharing your comments.


  7. "Coupa Pune is a Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ROR Developer in Pune (India)
    Current Employee - ROR Developer in Pune (India)
    Recommends
    Positive Outlook

    I have been working at Coupa Software Inc full-time (Less than a year)

    Pros

    - Excellent culture
    - Technically strong team gives me that extra push to bring out the best out of myself
    - Fast paced, keeps you on your toes all the time
    - Awesome ESPP program

    Cons

    Growing pains if that is Cons

    Advice to Management

    Rob, the CEO and his directs are just perfect. For next level managers, walk the talk, listen to Rob and we will own the world of Spend Management for sure.

    Coupa Software Inc Response

    Sep 13, 2017 – Head of Global Talent Acquisition and Enablement

    Thanks for your feedback! We will relay your advice to management.

  8. "A perfect fit!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Philadelphia, PA
    Current Employee - Account Executive in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coupa Software Inc full-time (Less than a year)

    Pros

    The Coupa Village is a real thing! The company culture here at Coupa is what I have been looking for most of my career. Despite being a remote employee, I still feel so connected, supported, enabled and appreciated. There is a true desire to help each other be successful. Authenticity is usually the word I use when I talk about my company to family and friends. There are some incredibly talented people here to learn from and a lot of people eager to listen and learn. Couldn't be happier.

    Cons

    No one is perfect, Coupa included. We are still a younger company, we still have some lessons to learn. Internal process has its wrinkles, but the key difference here is that there is always an open-mindedness to work out issues as a team.

    Advice to Management

    We could benefit from better sales tools for quoting and contracts with customers.

    Coupa Software Inc Response

    Sep 6, 2017 – Head of Global Talent Acquisition and Enablement

    Thanks for sharing your feedback! I’m happy to see that our remote employees feel fully engaged and supported by the Coupa Village as we’re growing across the world. If you feel that this ever... More


  9. "Still new but good energy here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coupa Software Inc full-time (More than a year)

    Pros

    A truly collaborative environment compared to previous organizations that I have worked at. As an account executive, there is great opportunity. While there are signs of growing pains Coupa is a great place to work.

    Cons

    With all the growth, hiring for some key support roles in the sales team are lagging behind.

    Advice to Management

    Keep up the great communication channels and take us from Good to Great.

    Coupa Software Inc Response

    Sep 6, 2017 – Head of Global Talent Acquisition and Enablement

    Thanks for your review. We’re constantly searching for top talent to join our organization and we’re on track to get you the support that you need. Thanks for your patience!


  10. "Training Operations Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training Operations Coordinator in Oakland, CA
    Former Employee - Training Operations Coordinator in Oakland, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Coupa Software Inc full-time

    Pros

    Great company, Lots of activity

    Cons

    Minimal feedback before taking action

    Advice to Management

    Give employees just a few more chance before cutting them off

    Coupa Software Inc Response

    Sep 6, 2017 – Head of Global Talent Acquisition and Enablement

    Thanks for your review! We will share your comments to ensure management is giving constant and constructive feedback to their teams.


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