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Coupons.com Reviews

Updated Jun 19, 2021

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Found 102 of over 105 reviews

3.0
46%
Recommend to a Friend
66%
Approve of CEO
Coupons.com President & CEO Steven R. Boal
Steven R. Boal
63 Ratings

Top Review Highlights by Sentiment

Pros
  • "some really great people(in 15 reviews)
  • "even the free lunches are terrible(in 9 reviews)
  • "Free food including food trucks (and ice cream)(in 8 reviews)
  • "Good work/life balance(in 7 reviews)
  • "Benefits are great and company gives back to the community.(in 6 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, less than 1 year

    Great company!

    Oct 8, 2015 - Anonymous Employee in Mountain View, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    My favorite things so far are the work-life balance, free lunch and snacks, unlimited vacation, treadmill desks, and general positive and friendly attitudes. A lot of fun employee activities here!

    Cons

    Open work space in combination with the lack of small conference rooms. I also think there is room for improvement in terms of implementing corporate-wide systems/process/tools.

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  2. 3.0
    Former Employee, more than 3 years

    Was A Good Experience

    Apr 16, 2013 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    When I was there I really enjoyed the experience of working within my team. The people who I worked with have since left, but at that time that we all worked together it was a very enjoyable experience. We got a lot of great work done and we were all aligned under the same goals. There was a lot of things happening in the space and the company was growing very fast.

    Cons

    Teams have become very siloed and there isn't as much collaboration. It's become more of a fiefdom as the company has gotten bigger with top managers fighting to get resources and pass the buck. Too many people being hired to do very niche jobs rather than the wear-many-hats approach that allowed early employees to grow and explore and develop different skillsets. There's not a strong company culture. Steven is not exactly the most charismatic company leader and hasn't really stepped up to create any sort of strongly identifiable sense of culture and camaraderie.

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    3 people found this review helpful
  3. 2.0
    Current Employee, more than 3 years

    Big Disappointment

    Jun 3, 2013 -  in Mountain View, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company has a good product, and is well positioned for growth where there is potential. Location is good, if you live on the peninsula. Free lunch and food every day is a nice perk. Benefits are good. Depending on the position and department you work it can be positive environment.

    Cons

    Rapid growth in it's first 2-3 years created arrogance in management, and the belief that the growth potential was a slam dunk. Coupons Inc is the market leader in the online printable coupon space, reach is broad, and thousands of sites have their white-label content. However, the company is still struggling with positioning and how to move to the next level. Their revenue is only sufficient to sustain a company of about 50 people. Big problems are on the horizon, therefore it's not a stable place of employment any longer. Nor, is it a place to learn or grow. Management seems lost regarding what the next steps should be. There is no clear vision relayed to the employees. And, several layoffs were the result.

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    5 people found this review helpful
  4. 5.0
    Current Employee

    Great environment

    Sep 17, 2011 - Client Services in Mountain View, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people: most employees are easy to approach and get along with. Fast-paced environment. Free food, beverages, and snacks. Good health benefits. The company is doing a lot to improve the culture, they just started offering fitness classes.

    Cons

    The work hours can be very long, some of the employees in upper management seem harder to approach and relate to. The CEO is barely visible, which is odd for such a small company. Unless you are in upper-management, most employees only know him via e-mails and company-wide meetings.

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  5. 1.0
    Current Employee, more than 1 year

    Not a good match for Silicon Valley - Avoid this place

    Oct 9, 2012 - Anonymous Employee in Mountain View, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Compensation & benefits are on par with other local tech companies - Free catered lunch every day

    Cons

    - Extremely low quality of employees - few have any prior experience in the Valley culture - the rare talented ones who accidentally ended up here have either left quickly or are actively looking to leave as the economy improves - Incompetent management - virtually none have tech experience or have ever worked outside the old-fashioned CPG industry - literally no clue how to run an innovative high-tech company - most never leave their offices - No innovation - company is just a rehash of an offline idea (newspaper coupons) with no re-imagining of how to transform CPG promotions for a digital world - this is where your career will come to die - Silo organization & no collaboration - you have never worked for a company (esp. in the Valley) with a more hierarchical structure or less cross-dept. collaboration Clueless founders - they had an idea for starting the company 13 years ago and nothing has changed since then - they refuse to leave & won't go public because they fear losing control

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    2 people found this review helpful
  6. 3.0
    Former Employee, more than 3 years

    Business Development & Partnership Aquistion Director

    Mar 20, 2014 - Business Development & Partnership Acquisition Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Start up, interesting ability to build a new digital business. Pay was ok, work life balance was good. Tight with $$ for conferences that could have been a great networking and sales opportunity.

    Cons

    Upper management was really out of touch with frontline employees. Focused on growing just those big clients and not expanding into the mid to lower tier where there were less resistance and more partnership opportunities. The partnership model went to a self serve model and i think they lost a lot of opportunities to grow thier publishers network and create more win-win revenue opportunities.

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    5 people found this review helpful
  7. 2.0
    Current Employee

    Employee Loyalty is Not Valued

    May 23, 2014 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly people in the workforce. Some very smart individuals who are great to have on your team. You can get a lot accomplished if you're in the right team. Innovation is encouraged through hackdays and online suggestion board. They know their business - digital coupons.

    Cons

    There is so much negativity in some groups that it's hard to feel motivated about your work. Executives pay very little attention to the people who are working to support them. Layoffs/Firings occur regularly - there have been 6 in less than 3 years. No explanation or morale booster for the folks left to pick up without them. Feels like any day could be your last. There is no clear career path, job requirements. Advancements are purely subjective and arbitrary.

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    7 people found this review helpful
  8. 3.0
    Current Employee

    Decent but flawed

    Oct 4, 2012 - Anonymous Employee in Mountain View, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Even after 14 years of being in business, it's still has some start-up qualities - Casual dress - Plenty of free food that's pretty good - People are reasonably smart and friendly - Some latitude to be innovative

    Cons

    - Unnecessarily political atmosphere with lots of turf wars and siloed teams - Management often seems more focused on short-term targets than long-term strategy - High attrition in some areas - Lots of old-school systems and processes needing modernization, although they're working hard to update things

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    3 people found this review helpful
  9. 1.0
    Former Employee, more than 1 year

    Terrible place to work

    Jan 25, 2016 - Customer Marketing in Mountain View, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    even the free lunches are terrible

    Cons

    The executive management team is in a fantasy world- low on skill, planning and communication, high on ridiculous expectations and micromanagement. The silly corporate events like dressing up for an all day Halloween party or Walking Dead Movie Nights do nothing for real team building or building the skills of the employees. There is virtually no opportunity for anyone here, it is disorganized, no goals, no real business plan, no team or individual objectives. This company is a revolving door of leaders and employees - and Customers. Attrition is incredibly high between people getting the heck out and them firing and replacing people, only to fire the next one and rehire. Trust in leadership and CEO is absolutely minimal and they are scrambling to find the next big thing that may save this place. It is not worth saving.

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    6 people found this review helpful
  10. 2.0
    Former Employee

    Cultural vaccum

    Apr 28, 2011 -  in Mountain View, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free lunch & drinks Free parking

    Cons

    Sr. Management cares only about revenues and could care less about culture and employee morale making the environment prone to high turnover, functional silos, politics, and bad behavior. Unfortunately, some of the "valued" employees are young and impressionable giving way to high school type behaviors that would never be condoned as professional or simple human courtesy. There is a complete lack of communication or any transparency from Sr. management and they like it that way. Politics is extremely prevalent between the departments and often times you find yourself fighting against one another to get anything accomplished. This is not a "start-up" mentality here as it's been around for 10+years so there is a lot of dead wood walking around who are against any change (like management). Overall, it's not a good place to be for a long time or even at all. Don't be lured by the glamour of equity since it's obvious management wants to keep it just the way it is.

    3 people found this review helpful
Viewing 1 - 10 of 102 Reviews

Coupons.com Reviews FAQs

Coupons.com has an overall rating of 3.0 out of 5, based on over 105 reviews left anonymously by employees. 46% of employees would recommend working at Coupons.com to a friend and 42% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Coupons.com employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Coupons.com. This rating has been stable over the past 12 months.

46% of Coupons.com employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Coupons.com 3.4 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Coupons.com to be compensation, coworkers, benefits and the cons to be career development, senior leadership, management.

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