Coutts & Co Reviews | Glassdoor

Coutts & Co Reviews

Updated August 15, 2017
66 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Lord David Douglas-Home
23 Ratings

66 Employee Reviews

Sort: PopularRatingDate

Pros
  • Good work life balance, friendly culture (in 16 reviews)

  • Flexible working hours are available (in 5 reviews)

Cons
  • Senior management have no understanding of the product (in 5 reviews)

  • Management have their hands tied by the next rung up which affects promotions etc due to cost cutting (in 3 reviews)

More Pros and Cons

  1. "Associate"

    StarStarStarStarStar
    Current Employee - Finance Officer
    Current Employee - Finance Officer

    I have been working at Coutts & Co full-time (More than 10 years)

    Pros

    Family orientated culture, work life balance

    Cons

    Not many career opportunity and development


  2. "Coutts"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at Coutts & Co full-time (More than 8 years)

    Pros

    Good company to work for.
    Had a good team.

    Cons

    Department moved to Bristol.

    Advice to Management

    Listen to employee needs & requirements.

  3. "Could be better, could be worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment in London, England (UK)
    Current Employee - Investment in London, England (UK)

    I have been working at Coutts & Co full-time (More than 5 years)

    Pros

    Good work life balance
    Amazing client base. It's humbling to work with very accomplished entrepreneurs and professionals.
    Polite people and environment
    Central office location

    Cons

    Little reward for working hard
    Performance reviews and promotions are a joke. All decisions seem to be made by senior management, who may not even know your name.
    Very conservative and new ideas are rarely considered

    Advice to Management

    Decentralise decision making. Reward people. Take more risk.


  4. "Trust administration team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coutts & Co full-time

    Pros

    out of London, flexible hours, some good corporate benefits, well respected business name for your CV!

    Cons

    low salary expectations due to being part of the Royal Bank of Scotland group. As such there is a feeling of being on a sinking ship.

    Advice to Management

    Increase salary expectations for all staff. Increase career opportunities between business areas, increase staff training opportunities


  5. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Coutts & Co full-time

    Pros

    Good work life balance, friendly culture

    Cons

    Uncompetitive pay, difficult to get promoted

    Advice to Management

    Provide more development opportunities


  6. "Honest Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in London, England (UK)
    Current Employee - Associate in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Quite easy going and relaxed

    Cons

    Lack of communication from Higher Management

    Advice to Management

    None


  7. "Progression stymied"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Coutts & Co full-time (More than a year)

    Pros

    Coutts has wonderful people, the company inspires loyalty and is relatively social. The work and clients are interesting and diverse and you can get a wealth of experience within each role.

    Cons

    The pay is terrible and bonuses and pay rises are nearly non existent. Progression is slow and expectation about the volume of work to be produced is high. Management is passive and progress within the company is stymied by severe budget constraints and internal red tape.

    Advice to Management

    Recognise talent instead of focusing on who has been in the job longest

  8. "Good, could be better...."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Professional with good career prospects

    Cons

    The association with RBS that continues to affect Coutts Reputation


  9. Helpful (1)

    "Not great"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Coutts & Co full-time (More than 5 years)

    Pros

    9-5, slow pace, good for family and lifestyle

    Cons

    Very slow progression, old culture and change very slow, most employees resistant to change, no recognition


  10. "Associate Private Banker, Banking Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Coutts & Co full-time (More than 10 years)

    Pros

    The people who work for Coutts are special and some of the nicest I have met but I wonder if this is because they are unified in their unhappiness on the Banking Team. Historically the training in client service has been excellent making ex Coutts employees very attractive to recruiters.

    Cons

    In this particular area of the Bank the salaries are dreadful for the amount of pressure that the staff are subjected to. For a HNW employer the overall reward package is just not comparable to other City institutions. The Banking Centre management are inifficient and unable to manage staff. A good overhaul is needed in this area. I was with Coutts for a good number of years but just could not stay any longer. Such a shame as the old Bank pre RBS was a wonderful place to be.

    Advice to Management

    Please sort out the Management on the Banking Team. They are truly shocking. Elsewhere in the Bank they are mainly efficient and well trained but there are too many graduate bankers and not enough career bankers who have learned their trade thoroughly.


Showing 66 of 67 reviews
Reset Filters