Covenant Health (Tennessee) Reviews | Glassdoor

Covenant Health (Tennessee) Reviews

Updated July 4, 2017
46 reviews

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2.9
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Jim Vandersteeg
2 Ratings

46 Employee Reviews

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  1. Helpful (1)

    "Health Insurance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Knoxville, TN
    Former Employee - Supervisor in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Covenant Health (Tennessee) full-time (More than 10 years)

    Pros

    Employee Benefits packages, retirement and local discounts

    Cons

    Very High Expectations and little room for error. Employee productivity vs volume.

    Advice to Management

    Continuing education to allow for I ternal worker advancement instead of looking outside of the company.


  2. Helpful (1)

    "Mediocre"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Rrt in Knoxville, TN
    Current Employee - Rrt in Knoxville, TN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Covenant Health (Tennessee) part-time (Less than a year)

    Pros

    Friendly staff, updated equipment.

    Cons

    Most physicians don't respond well to suggestions regarding patients. Low salaries. Very short staffed constantly. Overtime is expected "for the team".
    Get rid of the pagers for updated communication between departments

    Advice to Management

    Exit interviews! Find out why people are leaving after 10+years of service. Match area pay scales.

  3. Helpful (2)

    "Registered Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse in Harriman, TN
    Former Employee - Registered Nurse in Harriman, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Covenant Health (Tennessee) full-time (More than 3 years)

    Pros

    Smaller hospital setting, made it easy to quickly familarize with ancillary staff
    Close to home (short drive)
    Newer facility

    Cons

    Poor communication between departments (ED to Med/Surge, Med/Surge to ICU, etc)
    Pharmacy with limited hours, hard to access after hours and weekends
    Large population of drug seeking patients

    Advice to Management

    Fight the patient satisfaction surveys based on pain control!
    Improve the ED flow
    Improve pay across the board


  4. "HIM Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - HIM Specialist in Knoxville, TN
    Former Employee - HIM Specialist in Knoxville, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Covenant Health (Tennessee) full-time (More than 3 years)

    Pros

    If you use one of their doctors most time there is no charge. Benefits are good. Kept busy at all times and a easy work environment.

    Cons

    Not enough work advances and lack of Professionalism.

    Advice to Management

    Work better with their employees to know how they can help the company more.


  5. Helpful (1)

    "Program Counselor at Peninsula Hospital"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Counselor in Louisville, TN
    Current Employee - Program Counselor in Louisville, TN
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Covenant Health (Tennessee) full-time (More than a year)

    Pros

    I couldn't ask for better coworkers. Many of the people that I work with are among the highest caliber people that I have ever met.
    I love the job itself (if not so much the organization), compensation/benefits are on par with similar roles in the area.
    My own immediate manager (who is actually the assistant to the manager and is just filling the role because they fired the last manager over half a year ago and still haven't filled the position...), is competent and *seems* to understand the concerns of staff ...

    Cons

    ... but said manager has little real power to effect change.

    Breaks? What are breaks? Leadership? What leadership? The administration is always saying that they're here for us when we need them, that they're listening to our concerns, etc. and yet nothing ever changes, they're only ever seen when JCAHO or the state are around for an inspection, or to hassle nurses over seemingly trivial matters when there are glaring systemic problems remaining unaddressed (e.g., safe staffing ratios)

    Advice to Management

    Less talk, less pretending. Take action rather than using buzz words and acting like telling us how much you appreciate our hard work is going to fix problems. Stop reading Forbes Magazine, it sells copies by telling people (you, the administration) what they (you, the administration) want to hear rather than providing real solutions (hint: buzz words and gimmicks are not real solutions).


  6. Helpful (3)

    "Covenant Health"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Health Unit Coordinator in Knoxville, TN
    Former Employee - Health Unit Coordinator in Knoxville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Covenant Health (Tennessee) full-time (More than 3 years)

    Pros

    Great facilities, and hardworking committed employees

    Cons

    Low pay, increases across the board if excellent review or horrible review. Company requires demanding workload, but doesnt work to retain great employees


  7. Helpful (2)

    "You couldn't pay me to work there again."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Admission Support Specialist @ Parkwest in Knoxville, TN
    Former Employee - Patient Admission Support Specialist @ Parkwest in Knoxville, TN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Covenant Health (Tennessee) full-time

    Pros

    Being busy, getting to know patients.

    Cons

    The managers, the director, and co-workers who put in the minimum effort and received all the praise.

    Advice to Management

    Stop being "best friends" with your team.

  8. Helpful (1)

    "nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Knoxville, TN
    Current Employee - Anonymous Employee in Knoxville, TN
    Recommends
    Positive Outlook

    I have been working at Covenant Health (Tennessee) full-time (More than 10 years)

    Pros

    great co-workers, great benefits, wide range of services

    Cons

    too focused on productivity, low pay

    Advice to Management

    appreciate your employees


  9. Helpful (1)

    "Poor, abusive mgt., No regards to less than RN or higher status employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tennessee in Oak Ridge, TN
    Current Employee - Tennessee in Oak Ridge, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Covenant Health (Tennessee) full-time (More than 8 years)

    Pros

    Benefits package is higher average than average

    Cons

    They care more about cutting corners and putting money into big CEO pockets, than their patients. The right hand doesn't know what the left hand is doing. Poor employee relationships. Good luck retiring from this company. They like to run off senior help a couple of years before retirement.

    Advice to Management

    Get over yourselves...


  10. Helpful (2)

    "Great benefits but many disengaged employees and horrible pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Knoxville, TN
    Former Employee - Anonymous Employee in Knoxville, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Covenant Health (Tennessee) full-time (More than 3 years)

    Pros

    Covenant Health provided excellent benefits, especially health insurance. If you had a procedure done at one of the Covenant owned facilities there was no out of pocket cost or a deductible that had to be met. The paid time off (PTO) was incredibly generous as you let it accumulate without penalty and the company pays you your PTO when you leave.

    Cons

    The pay is horrible unless you are in senior management. The senior management has very little regard to employees as the employee is deemed replaceable. There is no upward mobility as most job movement is lateral. Executives receive a nice bonus structure while many of the employees struggle. Many of the top positions are filled with outside people. There is no organic growth.

    Advice to Management

    Increase salaries and engage employees. Create upward mobility and promote within creating organic growth. Get rid of bad managers especially in the C-Suite.


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