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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Covenant is a great company to drive for with good pay" (in 25 reviews)
- "Great people to work for" (in 16 reviews)
- "You can make good money on truck recovery as people leave there tucks like chips on a casino floor" (in 9 reviews)
- "It has a great culture" (in 9 reviews)
- "Everything is good benefits and all and they are very family oriented" (in 7 reviews)
- "They will lie to you, your pay will never be what it is supposed to be and then they will offer to give you some of what you were owed but charge you a fee for doing it, terrible communication, terrible management." (in 12 reviews)
- "Bad communication..not organized.." (in 11 reviews)
- "Upper management doesn’t care about their employees and they treated us like we wasn’t part of the company." (in 9 reviews)
- "Bad Fleet Managers, Recruiters, Pay, Detention, Orientation Pay" (in 7 reviews)
- "The 'paid' training is actually a $100 advance on your first paycheck." (in 5 reviews)
Ratings by Demographics
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Found 8 of over 349 reviews
Updated Sep 21, 2023
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Reviews about "home time"Return to all Reviews
- 3.0Nov 18, 2016Cdl Class A DriverCurrent EmployeeChattanooga, TN
Lots of work if you dont mind being away from home for a month or more at a time.
They promise the moon and stars....they say that they really care for thier drivers....both seem to be half truths. But in the trucking industry they are actually pretty good. First of they say they have paid training. You go to the covenant training center in chattanooga tn. Stay in a c- former motel, they get you through training for a week. The 'paid' training is actually a $100 advance on your first paycheck. Then you get pared with a trainer for about a month. Then you come back for another week of 'finishing school' where they teach you how to manuever through an obsticle coase. If you are expecting to make big money real fast you will be disappointed on how long it takes. But if you can get through all that then they are ok, the pay is ok, lots of time away from home and family is the biggest drawback.1
- 2.0Nov 1, 2022Delivery DriverFormer Employee, less than 1 yearChattanooga, TN
Sign on Bonus Pay per mile
Very slow freight Long wait times 36+ hours waiting for a load Minimal home time Poor communication
- 5.0Nov 25, 2016Dedicated DriverCurrent Employee, more than 1 yearPomona, CA
They truly respect their drivers and work hard at keeping them rolling.
Too much time away from home for me.
- 1.0Sep 27, 2018Class A Truck DriverFormer Employee, less than 1 yearMemphis, TN
Star Transportation Provided great home time.
Covenant sister company Star Transportation was the most unprofessional job ive had. Very Low Miles And Low Pay. Miss Communication within the whole company.
- 1.0Oct 9, 2015Professional DriverCurrent Employee, more than 1 yearNew York, NY
Decent home time policy. Trucks get needed repairs. Free fuel, insurance and d.o.t requirements. Not very choicey on hiring process. Employee pool is well versed
A lot of red tape, unspoken and undefined rules. Poor communication across all levels of employees. The pay definitely isn't worth being away from family.1
- 1.0Nov 20, 2021DriverFormer Employee, more than 1 yearChattanooga, TN
Well...they pay you. They will train you. They have options for different routes/type of freight, such as LTL, dedicated, and reefer. Otherwise, they have issues in pretty much all other areas.
You will almost never get home on time. Just don't expect it. Yes, they say they will guarantee you home time or get some extra money, but apparently they don't care about the extra expense since we almost never got home on time. It is extremely difficult to get ahold of anybody. They refused to give me and phone numbers of office people, saying please use the omnitracs. The problem was that it took about an hour to hear back from anyone on the omnitracs. In fact, this problem doesn't stop when you leave the company. When I went through the hiring process at another company, they kept asking for other phone numbers for Covenant since they couldn't get ahold of them to verify employment. Then there are the trailer hunts. There were many times that no empty was was available at the last delivery, so the company would send us on a wild goose chase for another empty. On one occasion, we spent 16 hours trying to get an empty and eventually lost the load, of course. How can one company be this inefficient? Then there's the roach motel... when you go to orientation. The hotel has black mold, roaches, stairs crumbling, etc. Their hotel should be condemned. If you do go to Covenant, bring money for your own hotel. There are many cheap hotels in the area. Also being money for food. They do provide food, but I can't say enough how bad it is. We gave up on the second day trying to eat their food and bought a cooler and started making trips to Walmart. Also expect up to two months of waiting to be placed in a truck after training/orientation. It took us a month, and it took other people we talked to up to two months. A lot of the experienced drivers just have up and left. Very unprofessional. The last complaint is that the trainers are very hit and miss. The only thing I can say is that if you get a bad trainer, ask for a new one. Our first trainer was next level horrible. (She physically hit me and I ended up getting a different trainer.) Other trainees we talked to had similar horror stories. Our second trainer was awesome, though, so I they aren't all bad. I can't blame the company 100%, I suppose, but since they have had many problems with trainers, I would say there is more that can be done. The last thing I would complain about is that the company will put you on probation for the smallest mistakes, including unavoidable ones that the dash cam picks up. The dash cam footage is reviewed by a safety person and it is 100% their opinion as to whether or not they deem the footage 'your fault,' not to mention they will not let you see the footage so you your career is in the hands of some office person's subjectivity. Use the omnitracs to cover yourself for every single little thing as this company has no leniency, even for people that have been there for 10+ years. I had friends leave the company because of this 'subjective probation' problem just to protect their CDL. Be very careful to mind your Ps and Qs. Honestly, I wouldn't risk this company just because of that. I've driven for other companies that have much more respectful safety policies.1
- 3.0Jan 26, 2012DriverCurrent EmployeeChattanooga, TN
they are pretty good about getting you home on time terminal very close to home protread training on qualcomm pretty new euip
lack of communication from fleet mgr rude terminal employees night dispatchers that just don't care don't know what service is like haven't been there yet training for student needs to improve i worked with 2 student that could not shift2