Coventry Health Care Reviews | Glassdoor

Coventry Health Care Reviews

Updated October 27, 2017
390 reviews

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3.5
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Mark T. Bertolini
60 Ratings

390 Employee Reviews

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Pros
Cons
  • The company is not as concerned about work-life balance as it should be (in 14 reviews)

  • Upper Management was all over the place (in 12 reviews)

More Pros and Cons

  1. "Auditor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great work environment and benefits

    Cons

    Office was relocated to a different state


  2. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook

    I worked at Coventry Health Care full-time

    Pros

    easy work the hours were good

    Cons

    management did not seem to care much, high turnover

  3. Helpful (1)

    "Great people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Phoenix, AZ
    Current Employee - Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coventry Health Care full-time (More than 8 years)

    Pros

    Teamwork is key at Coventry -- if you need help, people are more than willing to rally around you and support you. Pay and benefits are very good, telework is allowed, leadership is honest and communicative for the most part. Many employee programs around wellness, finance, community service, etc.

    Cons

    Once you get to middle management there is little opportunity to move up unless someone above you is your champion. It gets frustrating and demoralizing when you have more to give but no opportunity to advance. There is a tendency to disregard ideas from the lower levels because they are not high enough on the org chart to have credibility.


  4. "Former employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Coventry Health Care full-time

    Pros

    Working with the residents and helping them get their needs met.

    Cons

    Terrible management. Can't seem to keep an administrator

    Advice to Management

    Appreciate your employees and boost morale.


  5. "Workers Compensation NT24 Line Group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Division Supervisor in San Antonio, TX
    Former Employee - Division Supervisor in San Antonio, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Coventry Health Care full-time (More than a year)

    Pros

    Great staff, everyone truly helps each other

    Cons

    Staffing opposed to company hire

    Advice to Management

    Continue to provide feedback to all levels of employees


  6. "Provider Contracts Specialist, Supvsr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Coventry Health Care full-time (More than 8 years)

    Pros

    Now part of Aetna a Fortune 5 company. Updates on company financial outlook and growth as a whole. Excellent pay. Great benefits. Loved my career. 20+ years with the same job position.

    Cons

    Too many mergers At once. Company sometimes downsizes departments without enough notice after a merger. Unpredictable client accounts during transitions for some departments. Hard to move up within departments. Alot of layoffs in other departments such as IT.

    Advice to Management

    Keep open communication as well as open door policies. Offer fair or equal opportunity to all employees regardless of race or disabilities etc. Treat and train all employees equally. Practice leadership and not be bossy. Need more leaders than bosses. There is a difference between the two. Lastly, practice what you preach and teach. You are who you train. And you train how you are. Your employees are only as good as you educate them equally. Give your best and you will achieve. And surpass departmental and company goals with an exceptional staff and excellent teamwork.


  7. "RN Case Mgr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Case Manager
    Former Employee - RN Case Manager
    Doesn't Recommend
    No opinion of CEO

    I worked at Coventry Health Care full-time (Less than a year)

    Pros

    Autonomous, good co-workers that are willing to help out, decent pay

    Cons

    High case loads, under appreciation, poor insurance plans offered to employees ( ironic )

    Advice to Management

    Try actually listening to your staff instead of pretending to listen and for goodness sakes your employees deserve good insurance

  8. "Awesome company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coventry Health Care full-time

    Pros

    Very flexible schedule is avaliable.

    Cons

    The culture sometimes isn't the best.


  9. Helpful (1)

    "TCM - Work Comp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TCM in Chicago, IL
    Former Employee - TCM in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I worked at Coventry Health Care full-time (More than 3 years)

    Pros

    The ability to Work at home,

    Cons

    Employees don't leave companies, - they leave bosses

    Advice to Management

    read above


  10. "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Coventry Health Care full-time

    Pros

    Freedom to work independently, but too many departments to deal with.

    Cons

    Upper Management was all over the place


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