Coventry Health Care Reviews | Glassdoor

Coventry Health Care Reviews

Updated August 14, 2018
411 reviews

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3.4
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Mark T. Bertolini
67 Ratings

411 Employee Reviews

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Pros
Cons
  • "Upper Management was all over the place" (in 14 reviews)

  • "Some individuals do not pull their weight and cause others to carry more of the work load" (in 7 reviews)

More Pros and Cons

  1. "Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coventry Health Care full-time

    Pros

    Great work environment. Friendly people

    Cons

    Heavy workload. Patients need more time

    Advice to Management

    Allow time for excellent patient care


  2. "Was good until recently"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse Case Manager
    Current Employee - Registered Nurse Case Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Coventry Health Care full-time (More than 5 years)

    Pros

    Work from home and great co-workers

    Cons

    Computer system crashes and glitches in billing that they never fix or take account for.
    LIVE BY CYA (Cover your self), because middle management has no backbone.
    Bonuses are mediocre

    Advice to Management

    Work with your nurse case managers to understand their true workload and expectations being placed by each account. Pay them!!

  3. "Field Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Coventry Health Care full-time (More than a year)

    Pros

    Flexibility with schedule. Autonomous position with minimal contact with coworkers or manager. Excellent training and orientation. Telecommute with local travel only-work from Home!

    Cons

    No opportunity for growth. Bonus plan paid a flat rate for overtime that was taxed 45% instead of time and a half. Bonus paid out 2 months behind so I lost money because I’m not there when the bonus will be paid out but I worked the bonus hours. Insurance plan is HORRIBLE!! All high deductible plans plus an out of pocket max had to be met before insurance paid at 100%.

    Advice to Management

    Create opportunities for advancement. Invest in better insurance plans. Get rid of the bonus plan and pay overtime like everyone else!


  4. "Management Staff Lacks Basic Education and Leadership Skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Integrated Service Specialist in South Tucson, AZ
    Current Employee - Integrated Service Specialist in South Tucson, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Coventry Health Care full-time (More than 5 years)

    Pros

    decent benefits, vacation, 401K plan

    Cons

    low pay, low morale, poor leadership

    Advice to Management

    Take leadership classes, invest in an education and truly earn your pay


  5. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coventry Health Care full-time (Less than a year)

    Pros

    Benefits and equal pay for staff.

    Cons

    Corporate disconnected from health plan


  6. "My years at Coventry/ Aetna were great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Urbandale, IA
    Former Employee - Anonymous Employee in Urbandale, IA
    Recommends
    Approves of CEO

    I worked at Coventry Health Care full-time (More than 8 years)

    Pros

    Best place to work in Des Moines / good work life balance / caring management

    Cons

    Purchased by Powerhouse Aetna in 2013. All mergers/buyouts create change - not always for the good. Aetna did treat Coventry employees with respect

    Advice to Management

    None


  7. "Company Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sunrise, FL
    Former Employee - Anonymous Employee in Sunrise, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Coventry Health Care full-time (More than 8 years)

    Pros

    If you negotiate a satisfactory salary initially, you will be happier with increases

    Cons

    Clique culture... If you have friends, your job is uneventful, if not you're miserable.

    Advice to Management

    Get rid of the cliques

  8. "Underwriting"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coventry Health Care full-time

    Pros

    Great company to work for. Appreciated employees

    Cons

    No longer in business


  9. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor
    Current Employee - Supervisor
    Recommends
    Approves of CEO

    I have been working at Coventry Health Care full-time (More than 10 years)

    Pros

    Faith base organization, great benefits

    Cons

    away from my family, would like to live close to daughter and granddaughter


  10. "case manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Coventry Health Care full-time

    Pros

    pay was good. Co-worker supportive. Intial training good.

    Cons

    management change often, unfriendly working environment

    Advice to Management

    Listen to employee need.


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