Coventry Health Care Reviews | Glassdoor

Coventry Health Care Reviews

Updated September 14, 2017
384 reviews

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3.5
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Mark T. Bertolini
58 Ratings

384 Employee Reviews

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Pros
Cons
  • The company is not as concerned about work-life balance as it should be (in 13 reviews)

  • Upper Management is worthless, clueless and out of touch with what employees have to deal with on a daily basis (in 12 reviews)

More Pros and Cons

  1. "Workers Compensation NT24 Line Group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Division Supervisor in San Antonio, TX
    Former Employee - Division Supervisor in San Antonio, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Coventry Health Care full-time (More than a year)

    Pros

    Great staff, everyone truly helps each other

    Cons

    Staffing opposed to company hire

    Advice to Management

    Continue to provide feedback to all levels of employees


  2. "Provider Contracts Specialist, Supvsr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Coventry Health Care full-time (More than 8 years)

    Pros

    Now part of Aetna a Fortune 5 company. Updates on company financial outlook and growth as a whole. Excellent pay. Great benefits. Loved my career. 20+ years with the same job position.

    Cons

    Too many mergers At once. Company sometimes downsizes departments without enough notice after a merger. Unpredictable client accounts during transitions for some departments. Hard to move up within departments. Alot of layoffs in other departments such as IT.

    Advice to Management

    Keep open communication as well as open door policies. Offer fair or equal opportunity to all employees regardless of race or disabilities etc. Treat and train all employees equally. Practice leadership and not be bossy. Need more leaders than bosses. There is a difference between the two. Lastly, practice what you preach and teach. You are who you train. And you train how you are. Your employees are only as good as you educate them equally. Give your best and you will achieve. And surpass departmental and company goals with an exceptional staff and excellent teamwork.

  3. "RN Case Mgr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Case Manager
    Former Employee - RN Case Manager
    Doesn't Recommend
    No opinion of CEO

    I worked at Coventry Health Care full-time (Less than a year)

    Pros

    Autonomous, good co-workers that are willing to help out, decent pay

    Cons

    High case loads, under appreciation, poor insurance plans offered to employees ( ironic )

    Advice to Management

    Try actually listening to your staff instead of pretending to listen and for goodness sakes your employees deserve good insurance


  4. "Awesome company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coventry Health Care full-time

    Pros

    Very flexible schedule is avaliable.

    Cons

    The culture sometimes isn't the best.


  5. Helpful (1)

    "TCM - Work Comp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TCM in Chicago, IL
    Former Employee - TCM in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I worked at Coventry Health Care full-time (More than 3 years)

    Pros

    The ability to Work at home,

    Cons

    Employees don't leave companies, - they leave bosses

    Advice to Management

    read above


  6. "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Coventry Health Care full-time

    Pros

    Freedom to work independently, but too many departments to deal with.

    Cons

    Upper Management was all over the place


  7. "Health Claims Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Representative in San Antonio, TX
    Former Employee - Claims Representative in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Coventry Health Care (More than a year)

    Pros

    Cons ,none. Conventry had great working environment great atmosphere as well as great pay and bonuses. The managers were nice .

    Cons

    Working for Conventry Health Care was, I say a great experience. You were able learn skill s pertaining to health and healthcare plans Applied resources and knowledge to help
    customers and clients find the answer and or solution to healthcare inquires and claims. internally and externally. Have no cons.

  8. "Covenant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Employees are family oriented and are very welcoming to new comers.

    Cons

    Some individuals do not pull their weight and cause others to carry more of the work load.


  9. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coventry Health Care full-time (More than 10 years)

    Pros

    Working here has been wonderful. Great entry level positions for college grads looking to gain experience in a corporate environment.

    Cons

    A challenge of working there is the lack of flexibility in scheduling. Management is old school. Virtual, remote, working at home is the future.


  10. "Ok company, but needs more direction from top management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Coventry Health Care full-time

    Pros

    Good training and support. Ongoing education a plus, great benefits and decent pay.

    Cons

    Technical issues that tech support struggled with, turned out it was due to an incomplete technical profile for me that had to be continually updated. Spent many hours on the phone with tech support.

    Advice to Management

    Require tech support to set up a complete and accurate employee profile for every employee at the outset, so as to not waste time later.


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