Coventry Health Care Reviews | Glassdoor

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Coventry Health Care Reviews

Updated February 20, 2018
403 reviews

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3.4
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Mark T. Bertolini
64 Ratings

403 Employee Reviews

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Pros
Cons
  • The company is not as concerned about work-life balance as it should be (in 14 reviews)

  • Upper Management was all over the place (in 14 reviews)

More Pros and Cons

  1. "Underwriting"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coventry Health Care full-time

    Pros

    Great company to work for. Appreciated employees

    Cons

    No longer in business


  2. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor
    Current Employee - Supervisor
    Recommends
    Approves of CEO

    I have been working at Coventry Health Care full-time (More than 10 years)

    Pros

    Faith base organization, great benefits

    Cons

    away from my family, would like to live close to daughter and granddaughter

  3. "case manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Coventry Health Care full-time

    Pros

    pay was good. Co-worker supportive. Intial training good.

    Cons

    management change often, unfriendly working environment

    Advice to Management

    Listen to employee need.


  4. "Had to leave"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coventry Health Care full-time

    Pros

    Not many worth listing
    Stock was good at times

    Cons

    Terrible leadership
    Treated employees poorly
    Bad communication


  5. "Quality Assurance Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Coventry Health Care full-time

    Pros

    Very comfortable environment and good location

    Cons

    Wasn't transparent about selling of company


  6. "Do not make this mistake unless you like cubicles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Case Manager in Columbia, SC
    Former Employee - RN Case Manager in Columbia, SC

    I worked at Coventry Health Care full-time (More than a year)

    Pros

    Excellent pay
    decent insurance
    a lot of autonomy

    Cons

    Overworked with heavy case loads, while you are just a number in a cubicle, upper management rarely comes around and all they care about are quotas


  7. "customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Phoenix, AZ
    Former Employee - Customer Service Representative in Phoenix, AZ
    Doesn't Recommend
    Disapproves of CEO

    I worked at Coventry Health Care full-time (More than a year)

    Pros

    friendly co-workers, located in a nice area

    Cons

    high deductible benefits, no company parking

    Advice to Management

    make the atmosphere less stressful

  8. "A culture of workplace bullying and harassment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Specialist in Scottsdale, AZ
    Current Employee - Claims Specialist in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Coventry Health Care full-time (More than a year)

    Pros

    The Wellness reimbursement and 401K were generous. Some departments offer flexible schedules and relaxed work attire. The paid company holidays were nice.

    Cons

    The employer brand image and perception of culture that is marketed and sold to candidates is not the experience delivered. There are serious issues with harassment and workplace bullying. Poor leadership and management reflects highly on the floor. Absent leadership has allowed atrocious behavior. Management chooses to ignore the behavior- ignored behavior is condoned behavior. If you take your concerns to HR, the leadership will subtly retaliate against you. Aetna’s Code of Conduct is a one way contract - you abide by it, they don’t. (Coventry was acquired by Aetna)

    Advice to Management

    Ignored behavior is condoned behavior. Management should be required to be physically present on their department floor - absent leadership has led to workplace hostility, harassment, and bullying. Stand behind your employees when they come to you with serious issues - don’t make them feel inferior and isolated.


  9. "Customer Service"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coventry Health Care full-time (More than a year)

    Pros

    I worked from home after just 3 months on site!

    Cons

    bad health benefits, and bad managemnt


  10. "HR Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Coventry Health Care full-time

    Pros

    Benefits, Salary, Work/Life Balance, Interesting Work,

    Cons

    Overall it is a good place to work. There are some issues with corporate politics, lack of Communication from Upper Management and Inter-departmentally, and displays of favoritism.

    Advice to Management

    As you look to make a healthier world for your customers, you need to make sure that you are doing the same in your treatment of your staff. Improve the rewards programs to make them more attractive.


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