Coventry Health Care Reviews | Glassdoor

Coventry Health Care Reviews

Updated March 10, 2017
371 reviews

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371 Employee Reviews

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Pros
  • My favorite part about my position is that I was able to work from home (in 32 reviews)

  • Work/life balance is a positive and flexible work hours plus tele-working (in 19 reviews)

Cons
  • The company is not as concerned about work-life balance as it should be (in 13 reviews)

  • High deductible/high premiums, there is no work/life balance (in 8 reviews)

More Pros and Cons

  1. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coventry Health Care full-time (More than 5 years)

    Pros

    Great atmosphere and management. They care about their employees. Good benefits

    Cons

    Company changed when Aetna took over.


  2. Helpful (1)

    "Workers' Comp"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Coventry Health Care full-time (More than 10 years)

    Pros

    Great colleagues who worked together to put the client first, being available to answer questions and resolving issues.

    Cons

    Management unfair with rampant favoritism and allowing people to not be accountable. Only allowed lateral moves with no increase in salary. No room for advancement.


  3. "Working at Aetna"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Scottsdale, AZ
    Current Employee - Senior Consultant in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Coventry Health Care (More than 10 years)

    Pros

    Very good place to work

    Cons

    I cannot think of any Cons. Great place to work

    Advice to Management

    Keep up the great job


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  5. Helpful (2)

    "Provider Data Service Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Franklin, TN
    Former Employee - Anonymous Employee in Franklin, TN
    Doesn't Recommend
    Neutral Outlook

    I worked at Coventry Health Care full-time (More than a year)

    Pros

    My favorite part about my position is that I was able to work from home. Although we were micromanaged heavily, I felt a little more freedom. Also there was lots of overtime offered.

    Cons

    This company went through a buyout and a few of our teams were laid off as positions were outsource. Several people were only given a few days notice after we were assured our jobs were safe. There was no real path for promotions. Once you hit your peak, that was it. Everything was very strict. If you were late for ANY reason you received an occurrence. My coworker has a wreck and was written up for being late.

    Advice to Management

    Trust your employees. We have to meet daily requirements so there is no need to put additional pressure on team members who are clearly working hard and their numbers back that up.


  6. Helpful (1)

    "Overall a Good Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Administrator in Coraopolis, PA
    Former Employee - Information Administrator in Coraopolis, PA
    Recommends
    Positive Outlook

    I worked at Coventry Health Care full-time (More than 3 years)

    Pros

    Competitive salary and benefits. Management was mostly engaged and did not shy away from interacting with entry level employees. Work from home options were available.

    Cons

    Management was slow to react to department needs at times. Training for new hires was not as comprehensive as it could have been.

    Advice to Management

    Listen to your departments when they communicate challenges and help them to overcome them. Invest more time in training your new hires as they will become the face of your organization.


  7. Helpful (1)

    "Business Analyst Consutlant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Coventry Health Care full-time (More than 3 years)

    Pros

    Great work life balance
    Great team culture

    Cons

    Management trying to align to Aetna's strategy is a failure


  8. "sr sofrware engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Neutral Outlook
    No opinion of CEO

    Pros

    good benefit, flexible hours, positive outlook of business

    Cons

    lack of new technology engagement

    Advice to Management

    adop more new technology


  9. "Quality"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Metairie, LA
    Former Employee - Anonymous Employee in Metairie, LA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Coventry Health Care full-time (More than 3 years)

    Pros

    great coworkers, good benefits, flexible scheduling, opportunity to work at home

    Cons

    no training onsite, too many managers, frequent reorganizing

    Advice to Management

    get involved, ono on one training


  10. Helpful (1)

    "customer service representive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coventry Health Care full-time

    Pros

    The ability to assist many members with recieving medication.

    Cons

    The unwillingness of some of their representive towards assistaning members.

    Advice to Management

    make sure each member of management love their job and have the willingness to assist each member beyond agent level.


  11. Helpful (3)

    "Good company, bad management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pre-Authorization Representative in Tampa, FL
    Former Employee - Pre-Authorization Representative in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Coventry Health Care (More than a year)

    Pros

    Overall it's a good company in which a portion was bought out by Aetna.

    Cons

    The company was a good company to work for. The issue was management who had no clue as to what they needed to do and therefore depended on the team lead to complete projects so they the manager could look good

    Advice to Management

    Treat employees with respect and not speak at them.



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