Coventry Health Care Reviews | Glassdoor

Coventry Health Care Reviews

Updated February 11, 2017
367 reviews

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367 Employee Reviews

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Pros
Cons
  • The company is not as concerned about work-life balance as it should be (in 13 reviews)

  • High deductible/high premiums, there is no work/life balance (in 8 reviews)

More Pros and Cons

  1. "Admin Specialist 1"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Workers' Compensation Field Case Management Administrative Specialist in Downers Grove, IL
    Former Employee - Workers' Compensation Field Case Management Administrative Specialist in Downers Grove, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Coventry Health Care full-time (More than 3 years)

    Pros

    Co-workers were friendly and supportive. Felt as if work was important to clients. Instances of team work and individual work. A wide variety of duties kept team from becoming bored with specialized tasks.

    Cons

    Regional management was too far removed from day to day activities that frequent procedural changes would make processing tasks less efficient. Suggestions made by workers were not considered. Data entry quotas were at times unrealistic and monitored so closely that employees felt as if being micromanaged. No room for creativity. Low pay, benefits were average at best. Would expect more from an insurance company.

    Advice to Management

    Work on being better about taking suggestions from employees. Allow employees to work without feeling as if being micromanaged. Think about increasing pay to better match cost of living.


  2. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX
    Recommends
    Positive Outlook

    I worked at Coventry Health Care full-time (More than 3 years)

    Pros

    Great work environment and calm atmosphere. Managed by knowledgeable and experienced people.

    Cons

    None that I can think of.


  3. "Utilization review nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Coventry Health Care full-time

    Pros

    None as of this date.

    Cons

    Staff is clickish and non supportive

    Advice to Management

    Become more supportive.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Last there in 2007, NOT 2011"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Programmer Analyst in San Diego, CA
    Former Employee - Senior Programmer Analyst in San Diego, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Coventry Health Care full-time (More than 8 years)

    Pros

    Industry leader, organized process, benefits were not bad.

    Cons

    Sort of a factory mentality, felt like if they could bump the stock price 4 points by laying off 500 p

    Advice to Management

    Get acquired...oops too late:)


  6. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Dallas, TX
    Former Employee - Account Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great management and great benefits.

    Cons

    No upward mobility with this office.

    Advice to Management

    None


  7. "Management"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Bethesda, MD
    Former Employee - Anonymous Employee in Bethesda, MD

    I worked at Coventry Health Care (More than 10 years)

    Pros

    The pros are the colleages that are within the company.

    Cons

    the cons are were the amount of work that and individual was required to complete.

    Advice to Management

    Listen to feedback from employees.


  8. "Review of Coventry Health Care"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Coventry Health Care full-time

    Pros

    Good organization with good people and benefits. The leadership was rigid however

    Cons

    Leadership was in flux and seemed rigid. Employees not always kept in the know about their jobs

    Advice to Management

    Be more transparent and employee focused. More employee engagement


  9. "Manager, Network"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Plano, TX
    Former Employee - Manager in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Coventry Health Care full-time (More than 5 years)

    Pros

    Good company, benefits are good.

    Cons

    You work for every penny, long hours limited help.

    Advice to Management

    Staff properly, employees are overworked


  10. "benefits advisor"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coventry Health Care full-time (More than a year)

    Pros

    Great management and good co workers.

    Cons

    bad health insurance, not much room for advancement or pay raise.


  11. "Review"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Very flexible environment at Coventry.

    Cons

    Some bureaucracy in the management.



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