CoverMyMeds Reviews

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Excerpts from user reviews, not authored by Glassdoor
- "They also hire pretty great people and I’ve met some of my closest friends while being employed at the company." (in 79 reviews)
- "But with how disconnected upper management is with the actual people on the ground I wouldn't expect their decisions to be well" (in 17 reviews)
- "The only time they seem to mention patients anymore is in the context of people complaining about benefits cuts or low pay." (in 16 reviews)
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Found 869 of over 888 reviews
Updated Sep 14, 2023
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- 5.0FEATURED REVIEWNov 3, 2022Anonymous EmployeeCurrent Employee, more than 3 years
Pros
- By being under McKesson, a huge global company, CoverMyMeds has financial stability and provides job security that many other Columbus based companies do not. Especially in this market. - Great opportunity for growth. Stretch programs and specialization tracks can get you experience/skills to move into a role/department you are interested in. There is also the opportunity to work within other parts of McKesson which is pretty cool. - Awesome company culture! No we are not a start-up anymore, but in my opinion, CoverMyMeds still has a start up feel even though we are under a huge corporation now. -Flexible work from home policy -The work you are doing is making a direct impact on bettering the lives of people/patients. It is not just mindless work you are doing. I love ending the day knowing that everything I am doing is making a difference.
Cons
- I will say that since being acquired by McKesson, more corporate policies have moved in, hence changing the culture a bit from when we were a start-up. This has definitely been a bummer to see as someone who has been here for years. Many people who have been here for a while are not happy about these changes, which is understandable. This is going to happen in any acquisition from a big company though, so take this with a grain of salt. If you are wanting everything associated with a true start-up, this may not be the place for you, and there are plenty in the Columbus area.
4 - 5.0Apr 25, 2023Data EngineerFormer Employee, more than 3 years
Pros
My development was always a priority my manager encouraged spending time working on self development and helped me figure out paths of development. The people I worked with here are some of the best people I've ever worked with.
Cons
Cover my meds can sometimes get stuck in the tribal knowledge of things and that can really hamper your ability to contribute
- 3.0Aug 31, 2023Project LeadFormer Employee, more than 5 yearsColumbus, OH
Pros
Extremely flexible work life balance. Beautiful headquarters in Columbus.
Cons
Covermymeds was acquired by McKesson back in 2017 and has undergone significant changes internally ever since. It is not what it used to be. Many of the A players in leadership have since left due to the increased corporatization of the company. It's culturally a very sad and depleted place in comparison with what it used to be. Like most capitalistic global giants, executive leadership is clearly invested more in their own bonus payouts than their employees happiness. It's now profit over people. Not a very trust worthy and mentally safe environment for many.
5CoverMyMeds Response3w
Thank you so much for taking the time to give feedback about our workplace culture and the overall environment. Your feedback is invaluable to us as we strive to ensure a positive workplace environment for all our employees.
- 2.0Jun 9, 2023Data AnalystFormer Employee, more than 5 years
Pros
Some of the kindest, most intelligent, dedicated people you've ever met. They truly did a wonderful job of finding talent in the earlier years. Everyone is not only incredibly smart but also constantly willing to help and teach others. My direct leader was the best manager I've ever had.
Cons
They are letting all of their amazing talent go. McKesson ruined company culture. I worked at CMM for 5 years and held three different titles in that time. We all knew McKesson would slowly but surely change the culture of CMM to their liking, but it doesn't make it hurt any less. CMM was something special and now it's just another corporate healthcare giant. High up leadership doesn't care about you at all - and what's worse is they will schedule 1:1s with you to try to pretend they care. So you have to sit there awkwardly and pretend like you don't see right through their act. Constant.. CONSTANT re-orging. The upside to being included in the layoffs was that I realized I was being severely underpaid at CMM and found a role that recognizes my value. Admittedly the layoff came as a surprise as I have received consistently positive feedback, and my two teammates who I was hired & onboarded with, who share my job title, were both safe from the layoff. But with how disconnected upper management is with the actual people on the ground I wouldn't expect their decisions to be well-informed have any rhyme or reason.
9 - 2.0Sep 14, 2023Account CoordinatorCurrent Employee, more than 1 yearColumbus, OH
Pros
If you like going into the office, the gym is included and the lunch is catered.
Cons
The micromanaging is wild. The company was bought out and things have changed. It's TOUGH in there now. Stay away if possible. They just laid off around 800 employees and rumors are they are planning to do so again next year.
2 - 1.0May 11, 2023EngineerCurrent Employee, more than 5 yearsColumbus, OH
Pros
There are not any anymore
Cons
This company does not care about it's people and everything they say about being the "best place to work and grow" is meaningless at this point. They won't lift a finger to retain top talent and are mostly concerned with finding cheaper automated alternatives or contractors to fill roles and then let go of wherever possible. They will ask you to give your all and tell you that going above and beyond will give you opportunity here and that did used to be true. Now they would prefer to pay everyone as little as possible while throwing them the work of their coworkers who they just laid off. Management does not know what they are doing. They actually sent the team an email this morning about how great they were for partnering with an org to help their employees with food insecurity... because a lot of their employees they don't pay enough to have their basic needs met. OH and they also laid off the entire DEI team and when asked about it responded with something to the effect of "we are all the culture". What a joke. If you have other career choices I highly recommend taking them you don't want to have to deal with this place if you don't have to.
14 - 2.0Aug 21, 2023Account CoordinatorFormer EmployeeColumbus, OH
Pros
company values are great, training is amazing and management communicated well.
Cons
McKesson is ruining the culture through their integration into the company. I originally loved working here but things began changing immediately. An email was sent out company wide that told us we may or may not be getting laid off that day but we would have to wait for an invite to a webcast. If you received the invite you were being let go. On a random Monday in April I was laid off with no notice.
3 - 3.0Sep 13, 2023Account CoordinatorCurrent Employee, more than 3 yearsScottsdale, AZ
Pros
Entry level work dealing with only other professionals.
Cons
Repetitive. Upward or lateral advancement near impossible. Good luck getting hired on full time if you're a temp.
- 1.0Apr 25, 2023Anonymous-Current EmployeeCurrent Employee, more than 3 yearsColumbus, OH
Pros
CMM has a strong technically savvy workforce and you can learn a lot, beautiful campus, benefits are decent and has different packages to choose from, unlimited PTO.
Cons
The company has not invested in training tools, success approach and documentation. Onboarding/training to all the different products, apps, platforms and workflows doesn't exist so if you are an external hire brought into anything other than entry level, it is very difficult to learn the business and business requirements to do your job. You basically have to hunt down information yourself. People are stretched thin, there is no room for true mentorship, plus the workforce is pretty young and overall inexperienced in general. Executive leadership has proven to be untrustworthy and completely out of touch. The company has been known to hire people for a specific title, then change that title and/or having excessive job scope creep without addressing pay and/or ensuring the new hire is setup for success. The layoffs had a terrible execution.
9 - 2.0Apr 13, 2023EngineerCurrent Employee, more than 5 yearsColumbus, OH
Pros
Most jobs are work from home. Columbus facility still has free lunch. Unlimited PTO (rebranded recently to "flexible PTO" which is definitely not unlimited) and relatively flexible work schedule.
Cons
Healthcare benefits are expensive, and mid-grade at best. Layoffs and re-orgs mean everything is chaotic and no one knows what they're supposed to be doing. Current hiring freeze on top of the layoffs means you're doing the job of multiple people, with no end in sight. Senior leadership has stopped caring about what makes people want to work at CoverMyMeds and now focuses only on the bottom line and cutting costs as much as possible. (Except those related to senior leadership, of course.) Mid level management is being left out conversations regarding staffing and restructuring, leaving decisions to those who clearly don't understand the business or the company. Every single All-Staff meeting in the past 18 months has senior leadership stating they hear us when they say we don't trust them, and that they need to do better communicating changes to us. And yet things just continue to deteriorate.
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CoverMyMeds Reviews FAQs
CoverMyMeds has an overall rating of 3.1 out of 5, based on over 888 reviews left anonymously by employees. 43% of employees would recommend working at CoverMyMeds to a friend and 35% have a positive outlook for the business. This rating has decreased by -22% over the last 12 months.
43% of CoverMyMeds employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CoverMyMeds 3.7 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at CoverMyMeds to be career development, culture, benefits and the cons to be management, compensation, senior leadership.
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