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CoverMyMeds

Part of McKesson
Engaged Employer

CoverMyMeds

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CoverMyMeds Reviews

3.1
43% Recommend to a Friend
CoverMyMeds President Kevin Kettler
22% Approve of CEO
3.1
43%
Recommend to a Friend
22%
Approve of CEO
CoverMyMeds President Kevin Kettler
Kevin Kettler
85 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "They also hire pretty great people and I’ve met some of my closest friends while being employed at the company.(in 79 reviews)
  • "The culture really is great in that regard.(in 70 reviews)
  • "The company has great benefits and cares about employees(in 67 reviews)
  • "Great work life balance and you work with amazing people.(in 45 reviews)
  • "The ability to work from home has been amazing(in 33 reviews)
Cons
  • "No confidence in senior leadership.(in 36 reviews)
  • "But with how disconnected upper management is with the actual people on the ground I wouldn't expect their decisions to be well(in 17 reviews)
  • "Large layoffs with very little reasoning.(in 17 reviews)
  • "The only time they seem to mention patients anymore is in the context of people complaining about benefits cuts or low pay.(in 16 reviews)
  • "salary is low(in 12 reviews)

Ratings by Demographics

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Found 869 of over 888 reviews

Updated Sep 14, 2023

    1. 5.0
      FEATURED REVIEW
      Nov 3, 2022
      Anonymous Employee
      Current Employee, more than 3 years
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - By being under McKesson, a huge global company, CoverMyMeds has financial stability and provides job security that many other Columbus based companies do not. Especially in this market. - Great opportunity for growth. Stretch programs and specialization tracks can get you experience/skills to move into a role/department you are interested in. There is also the opportunity to work within other parts of McKesson which is pretty cool. - Awesome company culture! No we are not a start-up anymore, but in my opinion, CoverMyMeds still has a start up feel even though we are under a huge corporation now. -Flexible work from home policy -The work you are doing is making a direct impact on bettering the lives of people/patients. It is not just mindless work you are doing. I love ending the day knowing that everything I am doing is making a difference.

      Cons

      - I will say that since being acquired by McKesson, more corporate policies have moved in, hence changing the culture a bit from when we were a start-up. This has definitely been a bummer to see as someone who has been here for years. Many people who have been here for a while are not happy about these changes, which is understandable. This is going to happen in any acquisition from a big company though, so take this with a grain of salt. If you are wanting everything associated with a true start-up, this may not be the place for you, and there are plenty in the Columbus area.

      4
      1. 5.0
        Apr 25, 2023
        Data Engineer
        Former Employee, more than 3 years
        Recommend
        CEO Approval
        Business Outlook

        Pros

        My development was always a priority my manager encouraged spending time working on self development and helped me figure out paths of development. The people I worked with here are some of the best people I've ever worked with.

        Cons

        Cover my meds can sometimes get stuck in the tribal knowledge of things and that can really hamper your ability to contribute

      2. Join the CoverMyMeds team
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        1. 3.0
          Aug 31, 2023
          Project Lead
          Former Employee, more than 5 years
          Columbus, OH
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Extremely flexible work life balance. Beautiful headquarters in Columbus.

          Cons

          Covermymeds was acquired by McKesson back in 2017 and has undergone significant changes internally ever since. It is not what it used to be. Many of the A players in leadership have since left due to the increased corporatization of the company. It's culturally a very sad and depleted place in comparison with what it used to be. Like most capitalistic global giants, executive leadership is clearly invested more in their own bonus payouts than their employees happiness. It's now profit over people. Not a very trust worthy and mentally safe environment for many.

          5

          Thank you so much for taking the time to give feedback about our workplace culture and the overall environment. Your feedback is invaluable to us as we strive to ensure a positive workplace environment for all our employees.

          1. 2.0
            Jun 9, 2023
            Data Analyst
            Former Employee, more than 5 years
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Some of the kindest, most intelligent, dedicated people you've ever met. They truly did a wonderful job of finding talent in the earlier years. Everyone is not only incredibly smart but also constantly willing to help and teach others. My direct leader was the best manager I've ever had.

            Cons

            They are letting all of their amazing talent go. McKesson ruined company culture. I worked at CMM for 5 years and held three different titles in that time. We all knew McKesson would slowly but surely change the culture of CMM to their liking, but it doesn't make it hurt any less. CMM was something special and now it's just another corporate healthcare giant. High up leadership doesn't care about you at all - and what's worse is they will schedule 1:1s with you to try to pretend they care. So you have to sit there awkwardly and pretend like you don't see right through their act. Constant.. CONSTANT re-orging. The upside to being included in the layoffs was that I realized I was being severely underpaid at CMM and found a role that recognizes my value. Admittedly the layoff came as a surprise as I have received consistently positive feedback, and my two teammates who I was hired & onboarded with, who share my job title, were both safe from the layoff. But with how disconnected upper management is with the actual people on the ground I wouldn't expect their decisions to be well-informed have any rhyme or reason.

            9
            1. 2.0
              Sep 14, 2023
              Account Coordinator
              Current Employee, more than 1 year
              Columbus, OH
              Recommend
              CEO Approval
              Business Outlook

              Pros

              If you like going into the office, the gym is included and the lunch is catered.

              Cons

              The micromanaging is wild. The company was bought out and things have changed. It's TOUGH in there now. Stay away if possible. They just laid off around 800 employees and rumors are they are planning to do so again next year.

              2
              1. 1.0
                May 11, 2023
                Engineer
                Current Employee, more than 5 years
                Columbus, OH
                Recommend
                CEO Approval
                Business Outlook

                Pros

                There are not any anymore

                Cons

                This company does not care about it's people and everything they say about being the "best place to work and grow" is meaningless at this point. They won't lift a finger to retain top talent and are mostly concerned with finding cheaper automated alternatives or contractors to fill roles and then let go of wherever possible. They will ask you to give your all and tell you that going above and beyond will give you opportunity here and that did used to be true. Now they would prefer to pay everyone as little as possible while throwing them the work of their coworkers who they just laid off. Management does not know what they are doing. They actually sent the team an email this morning about how great they were for partnering with an org to help their employees with food insecurity... because a lot of their employees they don't pay enough to have their basic needs met. OH and they also laid off the entire DEI team and when asked about it responded with something to the effect of "we are all the culture". What a joke. If you have other career choices I highly recommend taking them you don't want to have to deal with this place if you don't have to.

                14
                1. 2.0
                  Aug 21, 2023
                  Account Coordinator
                  Former Employee
                  Columbus, OH
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  company values are great, training is amazing and management communicated well.

                  Cons

                  McKesson is ruining the culture through their integration into the company. I originally loved working here but things began changing immediately. An email was sent out company wide that told us we may or may not be getting laid off that day but we would have to wait for an invite to a webcast. If you received the invite you were being let go. On a random Monday in April I was laid off with no notice.

                  3
                  1. 3.0
                    Sep 13, 2023
                    Account Coordinator
                    Current Employee, more than 3 years
                    Scottsdale, AZ
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Entry level work dealing with only other professionals.

                    Cons

                    Repetitive. Upward or lateral advancement near impossible. Good luck getting hired on full time if you're a temp.

                    1. 1.0
                      Apr 25, 2023
                      Anonymous-Current Employee
                      Current Employee, more than 3 years
                      Columbus, OH
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      CMM has a strong technically savvy workforce and you can learn a lot, beautiful campus, benefits are decent and has different packages to choose from, unlimited PTO.

                      Cons

                      The company has not invested in training tools, success approach and documentation. Onboarding/training to all the different products, apps, platforms and workflows doesn't exist so if you are an external hire brought into anything other than entry level, it is very difficult to learn the business and business requirements to do your job. You basically have to hunt down information yourself. People are stretched thin, there is no room for true mentorship, plus the workforce is pretty young and overall inexperienced in general. Executive leadership has proven to be untrustworthy and completely out of touch. The company has been known to hire people for a specific title, then change that title and/or having excessive job scope creep without addressing pay and/or ensuring the new hire is setup for success. The layoffs had a terrible execution.

                      9
                      1. 2.0
                        Apr 13, 2023
                        Engineer
                        Current Employee, more than 5 years
                        Columbus, OH
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Most jobs are work from home. Columbus facility still has free lunch. Unlimited PTO (rebranded recently to "flexible PTO" which is definitely not unlimited) and relatively flexible work schedule.

                        Cons

                        Healthcare benefits are expensive, and mid-grade at best. Layoffs and re-orgs mean everything is chaotic and no one knows what they're supposed to be doing. Current hiring freeze on top of the layoffs means you're doing the job of multiple people, with no end in sight. Senior leadership has stopped caring about what makes people want to work at CoverMyMeds and now focuses only on the bottom line and cutting costs as much as possible. (Except those related to senior leadership, of course.) Mid level management is being left out conversations regarding staffing and restructuring, leaving decisions to those who clearly don't understand the business or the company. Every single All-Staff meeting in the past 18 months has senior leadership stating they hear us when they say we don't trust them, and that they need to do better communicating changes to us. And yet things just continue to deteriorate.

                        14
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                      CoverMyMeds Reviews FAQs

                      CoverMyMeds has an overall rating of 3.1 out of 5, based on over 888 reviews left anonymously by employees. 43% of employees would recommend working at CoverMyMeds to a friend and 35% have a positive outlook for the business. This rating has decreased by -22% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, CoverMyMeds employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at CoverMyMeds. This rating has decreased by -18% over the last 12 months.

                      43% of CoverMyMeds employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CoverMyMeds 3.7 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at CoverMyMeds to be career development, culture, benefits and the cons to be management, compensation, senior leadership.

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                      I applied to 4 jobs last week. Two companies replied that thy are reviewing my application and I have an interview tomorrow with a third. The company I'm interviewing with is the one I'm least interested in of the four, though it is better than my current job. What is the etiquette if I'm offered a job with this company but I want to wait and see what response I get from the other 3? Should I tell the company I need a couple weeks to decide, or be up front that I'm waiting for other offers? Or?

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                      During my interview with a Vice President, he mentioned that the "background check" had been reviewed. He brought up cities I had lived in at one point, even though I hadn't included that information on my resume or LinkedIn profile, though it is accurate. Additionally, he was aware of my entrepreneurship experience, which I had not disclosed anywhere. I'm curious about the source of this information. I'm currently progressing through the interview rounds without any offer or signed documents.

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                      Underwriter

                      I’m moving on to round 3 of the interview process after speaking with the VP and it’ll be with peers. My position would be Insurance Product Manager so the peers would be internal stakeholders (Sales, Engineering, Underwriting, Actuary, etc.) What kind of questions typically do peer interviews ask?

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                      We help people get the medicine they need to live healthier lives. CoverMyMeds helps solve medication access challenges for patients at...More

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                      8mo
                      Another year of giving back has concluded at CoverMyMeds, and we couldn’t be more proud or excited to shine a light on five employees who devoted their time to Do the Right Thing and Be Selfless in 2022. Together, these employees recorded 1,106 volunteer hours in 2022, representing nearly 30% of the company-wide total, 3,740 hours.
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                      Meet the CoverMyMeds Employees Who Gave Back Big-Time in 2022
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                      9mo
                      Finding a company that challenges and supports them has been the highlight of three employees’ experience at CoverMyMeds a year into their positions. They share stories of pursuing a new career path with a manager’s encouragement; bringing your whole self to work; and being rewarded by just how meaningful helping patients can be.
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                      Here's What 12 Months Working at CoverMyMeds Can Do for You
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