Cowtan & Tout Reviews | Glassdoor

Cowtan & Tout Reviews

Updated June 14, 2017
9 reviews

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5 Ratings

Employee Reviews

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  1. Helpful (3)

    "Hmm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cowtan & Tout (More than 3 years)

    Pros

    - Great experience learning about the Interior Design Industry
    - Beautiful Studio/ Office Space
    -

    Cons

    - Not a collaborative environment


  2. "Total career stifler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cowtan & Tout full-time

    Pros

    Working here was the worst experience I've ever had.

    Cons

    Bullying culture from the top down. You will be micro managed. You will not have any autonomy to make decisions. You will not grow. You will have to listen to a bunch of women, who lost their chance at a real career, gossip about each other and how so and so is not doing their job or so and so is lazy or so and so drinks too much etc etc, it's really never ending. Upper managerment will try to pivot you against your coworkers. There is nothing new and exciting about this company- they are using a data entry system from the early 90s. They use an email client straight out of 1998. It's very antiquated and stuffy. They have an extremely hard time keeping young talent, most young people leave within a year. I’d internalized many lessons on interacting and communicating that don’t apply in a healthy working environment, and it's taken time to heal from this place. Most of these were driven by fear: fear of being yelled at, fear of an aggressive top down culture, fear of punishment if you’ve misunderstood, fear of social ostracism if you didn't agree with the gossip, fear of judgment, fear of entering something incorrectly on their clunky 90s operating system. I'm so much happier that I'm not there anymore and wouldn't wish this place on anyone. I feel like I got my life back.

    Advice to Management

    There is a big disconnect between the way the CEO wants to run the company which is modern and "chic" and the people she puts in place to deliver her message. I'd suggest she modernize. Micro managing and control from the top down doesn't work. Spend a day at a company where employees have autonomy and team collaboration is encouraged. I left an amazing job to work here and now have an incredible job with people that I want to be around and learn from everyday. I can sincerely say that I didn't learn anything from this place except that I should have gotten out sooner.

  3. Helpful (2)

    "Terrible management..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Approves of CEO

    I worked at Cowtan & Tout full-time (More than a year)

    Pros

    Beautiful office space, fresh flowers every week

    Cons

    No regard to company "values"

    Advice to Management

    Take care of your employees, don't partake in gossip


  4. Helpful (2)

    "not the best but not the worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in South Ozone Park, NY
    Current Employee - Anonymous Employee in South Ozone Park, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Cowtan & Tout full-time (Less than a year)

    Pros

    Decent benefits and pay scale. Employees are very warm and treat each other like family.

    Cons

    Customer service dept is a MESS from top to bottom. certain employees are favored over others and blatantly break rules and act in an unprofessional manner. This behavior is overlooked by supervisors and dept heads.

    Advice to Management

    Completely revamp the customer service dept.


  5. Helpful (3)

    "Stay away at all costs! Only come here if you're desperate!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in New York, NY
    Current Employee - Sales in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cowtan & Tout full-time (More than a year)

    Pros

    Aesthetically pleasing work environment. Decent benefits and hours. A steady pay check. This is about all I can say really.

    Cons

    Pathetic pay. Arrogant, intense upper management-with no sense of direction whatsoever. High turnover. Mid to end of month periods are extremely intense. Everyone is micromanaged from day one unless you are a part of the select chosen favorites. If management doesn't like you then you are out in no time. Firings of my coworkers have been discussed openly with no sense of respect or privacy. So glad I just accepted another job offer so I can get out of here.

    Advice to Management

    Take a long look in the mirror. Do you not see how the product is so outdated? Stop making the work place environment so miserable! Employees don't quit their jobs they quit their bosses. This industry is changing so quickly and you guys need to get up to speed! I fear that ship already sailed a long time ago. All members of management should resign (including the CEO-she's got to get over herself). Lastly, stop it with the girl's club. A bit of diversity would be nice.


  6. Helpful (3)

    "Stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cowtan & Tout full-time (Less than a year)

    Pros

    Product is really good quality. Office space is beautiful. There are a few people who were genuinely nice.

    Cons

    Little to no communication regarding work expectations. Complete lack of training. High turnover in some departments. Was lied to in interview about position background. Not open to suggestions for change.

    Advice to Management

    Have some integrity in the workplace. Make sure company policies apply to ALL employees. Provide SOME kind of training for new hires.


  7. Helpful (9)

    "Sales Associate Manhattan/ Mid town"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great Amenities and nice lower staff. Good BENIFITS

    Cons

    Lots of problems with Management , HR is a nightmare. Almost everyone is underpaid, underappreciated and is over worked.

    Advice to Management

    BE MORE HONEST with your staff and communicate better. Get rid of VESNA BABIC!

    Cowtan & Tout Response

    Jun 4, 2015 – Human Resource Director

    This is a regrettable review. Our Core Values and Culture is not accurately represented by these comments. Vesna is a highly valued Manager with an outstanding reputation in the Industry, and a... More

  8. Helpful (6)

    "Bad reputation for a reason"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in New York, NY
    Former Employee - Sales Representative in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cowtan & Tout full-time (More than a year)

    Pros

    good hours
    good benefits
    nice product
    nice atmosphere

    Cons

    Will increase your hours but not your pay
    micro managing
    no room for growth
    Raises are cost of living and not performance based
    High high turnover
    Often understaffed and overworked
    Employee morale is low

    Advice to Management

    Be more inspiring with your attitude and gratitude
    Have a weekly sales meeting
    Bring in more temps when short staffed
    Offer more incentives to make employees stay, like summer Fridays or company basketball/sports.
    Practice what you preach

    Cowtan & Tout Response

    Jun 4, 2015 – Human Resource Director

    We appreciate your feedback and suggestions. We strive to make our work environment as pleasant and inspiring as possible.

    We also understand today’s rapidly changing workplace requires... More


  9. Helpful (2)

    "The culture and core values of this company are highly regarded"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resource Manager in New York, NY
    Current Employee - Human Resource Manager in New York, NY
    Recommends

    Pros

    People, creativity, energy, drive, focus, colloboration, respect, work/life balance

    Cons

    Economic pressures are making it increasingly difficult

    Advice to Management

    Be relevant, be memorable