Cox Communications Reviews

Updated May 27, 2020

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3.8
71%
Recommend to a Friend
89%
Approve of CEO
Cox Communications President Pat Esser
Pat Esser
1,169 Ratings
Pros
  • "Great company vision with amazing leaders at the top great benefits as well(in 247 reviews)

  • "Good benefits, team environment, employee resource groups(in 187 reviews)

Cons
  • "call center so you're on a leash to your phone(in 58 reviews)

  • "Cable won't be lasting very much longer, this coming from a 20 year employee(in 45 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (2)

    "Great Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Analyst in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Communications full-time for more than 3 years

    Pros

    Unlimited PTO for Salaried Employees Inclusive work environment Full Health Benefits 401k Flexible Work Schedule Worklife balance Work remotely Pay for Certifications and Education Bonuses

    Cons

    They kind of force you to switch positions every 2-4 years. Career Progression is important to them but sometime you like your current position so much you just want to stay.

    Cox Communications2020-02-13

    Cox Communications Response

    April 6, 2020

    Thank you for taking the time to leave a review. We are glad to hear that you’re enjoying the myriad of benefits that Cox offers, and also that you’re enjoying your overall experience with us!

  2. "Very good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Voice Engineer 
    Recommends
    Positive Outlook

    I have been working at Cox Communications full-time for more than 5 years

    Pros

    Very good benefits and health

    Cons

    Occasional restructure leaves some unemployed

    Cox Communications2020-02-11
  3. "Great Company"

    5.0
    Current Employee - Customer Service 

    I have been working at Cox Communications full-time for more than 10 years

    Pros

    Great company, Great people, Great pay

    Cons

    This is a tough industry to work in sometimes.

    Cox Communications2020-05-26
  4. "Excellent place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Intern - Hourly in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Communications full-time for less than a year

    Pros

    Great Management Friendly and Cooperative Environment Great place to learn

    Cons

    Saturated market Slow moving at times

    Cox Communications2020-05-22
  5. "Great"

    5.0
    Former Employee - Construction Services Manager in Dallas, TX

    I worked at Cox Communications full-time

    Pros

    Great is the work in the day

    Cons

    bad working day per week

    Cox Communications2020-05-19
  6. "Good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Executive Assistant in Atlanta, GA
    Recommends

    I worked at Cox Communications full-time for more than 10 years

    Pros

    Good benefits, team environment, employee resource groups

    Cons

    Hard to advance to other businesses within the company

    Cox Communications2020-05-18
  7. "It's good, edging on great"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Facilities Tech in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at Cox Communications full-time for more than 5 years

    Pros

    Time off, good pay, good folks

    Cons

    Lack of cohesion, higher ups are delusional

    Continue reading
    Cox Communications2020-05-27
  8. "Great Company, sales driven"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Omaha, NE
    Recommends
    Positive Outlook

    I have been working at Cox Communications full-time for more than a year

    Pros

    Good pay and benefit, generous PTO and great company culture

    Cons

    Work / balance not the best. Prices get really expensive and you have customer yelling daily at you for the services and prices

    Continue reading
    Cox Communications2020-05-25
  9. "Good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Solutions Specialist 

    I have been working at Cox Communications full-time

    Pros

    Decent pay and commissions is alright

    Cons

    Work life balance could be a hassle

    Cox Communications2020-05-07
  10. "Good Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Cox Communications full-time for more than 10 years

    Pros

    Fun atmosphere, good people, busy

    Cons

    tend to only care for those who work at corporate headquarters

    Cox Communications2020-05-05
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