Cox Communications Reviews | Glassdoor

Cox Communications Reviews

Updated April 20, 2018
1,821 reviews

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3.8
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1,821 Employee Reviews

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Pros
Cons
  • Expect as you would from a call-center job (in 67 reviews)

  • Work life balance is always a problem in the US today (in 28 reviews)

More Pros and Cons

  1. "Manager, Segment Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Communications full-time

    Pros

    Great family-owned company to work for! Great bonus plan, benefits!

    Cons

    Big company, lots of moving parts.


  2. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cox Communications full-time (More than 5 years)

    Pros

    Great benefits and company culture
    PTO
    Flexibility
    Community Service

    Cons

    Saturated market in OC
    too many sales reps in office at OC

  3. "Cox"

    StarStarStarStarStar
    Current Employee - Outside Plant Maintenance Supervisor in Herndon, VA
    Current Employee - Outside Plant Maintenance Supervisor in Herndon, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Communications full-time (More than 10 years)

    Pros

    Great company to work and retire for, they are employee friendly.

    Cons

    They are just now starting to involve employee with process changes.

    Advice to Management

    Keeping including employees when implementing big changes.


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Demand Planner in Chesapeake, VA
    Current Employee - Demand Planner in Chesapeake, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Communications full-time (More than a year)

    Pros

    Work Life Balance and Pay are great for the position. I would highly recommend it! I thoroughly enjoy the freedom the job provides.

    Cons

    I really don’t have any that are worth pointing out. Cox has been a great company to work for and I would highly recommend it.


  5. "Retention Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retention Representative in Oklahoma City, OK
    Current Employee - Retention Representative in Oklahoma City, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Communications full-time (More than 3 years)

    Pros

    you can make up to 7k a month

    Cons

    no sick days, u cant take loa.


  6. "Good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cox Communications full-time

    Pros

    Good pay and decent benefits

    Cons

    Long work hours at times


  7. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wichita, KS
    Current Employee - Anonymous Employee in Wichita, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Communications full-time (More than 10 years)

    Pros

    Low cost insurance, great retirement benefits

    Cons

    There are no cons for me

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Las Vegas, NV
    Current Employee - Operations Manager in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Communications full-time (More than 10 years)

    Pros

    Great company to work for

    Cons

    No cons I would say

    Advice to Management

    Work hard


  9. "Retention"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retention Specialist in Phoenix, AZ
    Current Employee - Retention Specialist in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cox Communications full-time (Less than a year)

    Pros

    Good pay, good culture. Great company not going anywhere

    Cons

    Sometimes you need to be not very honest with customers in order to make more money


  10. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Omaha, NE
    Current Employee - Anonymous Employee in Omaha, NE
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Cox Communications full-time (More than 5 years)

    Pros

    Cox treats there employees very well. Great benefits and pension.

    Cons

    Slow to roll out new products and when they do, they often seem to be incomplete.


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