Cox Communications Reviews | Glassdoor

Cox Communications Reviews

Updated June 15, 2018
1,855 reviews

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3.8
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1,855 Employee Reviews

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Pros
Cons
  • "Expect as you would from a call-center job" (in 69 reviews)

  • "Work life balance is always a problem in the US today" (in 28 reviews)

More Pros and Cons

  1. "Manager, Segment Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Communications full-time

    Pros

    Great family-owned company to work for! Great bonus plan, benefits!

    Cons

    Big company, lots of moving parts.


  2. "Installer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Baton Rouge, LA
    Former Employee - Anonymous Employee in Baton Rouge, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cox Communications full-time (More than 5 years)

    Pros

    Great team!! No complaints here!!!

    Cons

    None!! I really enjoyed working there..

  3. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Roanoke, VA
    Current Employee - Project Manager in Roanoke, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Communications full-time (More than 5 years)

    Pros

    Family environment, benefits, salary and potential bonuses

    Cons

    Indecisiveness, lack of growth in certain markets


  4. "Great Company - Sales Department, Not for me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Las Vegas, NV
    Former Employee - Customer Service Representative in Las Vegas, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cox Communications full-time (More than a year)

    Pros

    Great Benefits, great salaries, long/complete training, breakroom fully stocked for purchasing fresh items, commisions if in the sales department.

    Cons

    Sales department: hard to upsell (overpriced items). If you didn't make your sales goals, your job security was at risk. High-stress environment. Had multiple managers, made learning and growth difficult.

    Advice to Management

    More follow-ups to show where you stand, more individual meetings to assist in sales tactics.


  5. "Universal home technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Universal Home Technician in San Diego, CA
    Former Employee - Universal Home Technician in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cox Communications full-time (More than 3 years)

    Pros

    Great overall company Good benefits, 4x10 schedule good staff.

    Cons

    They have very good communication with employees.

    Advice to Management

    Keep up the good work


  6. "Fun environment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Pay was great during training

    Cons

    People stealing sales , unrealistic goals


  7. "Solutions Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Communications full-time (More than a year)

    Pros

    Awesome pay structure, great leadership. Good benefits

    Cons

    None really. I think it has a lot to do with your location and store leadership. Company values are great.

    Advice to Management

    Keep doing what you're doing.

  8. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Communications full-time

    Pros

    I've worked on one if the markets as well as the corporate office in Atlanta and have seen the same thing in both instances. The leadership is open and accessible, the company goes out of it's way to show that employees matter and the benefits package is remarkable. There is also a lot if advancement opportunity that extend beyond Cox Communications into other companies under the Cox Enterprises umbrella.

    Cons

    I think the company is a bit too eager to celebrate everything in an effort to make everyone feel comfortable.


  9. "Its fun working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advertising Manager in Milton, FL
    Current Employee - Advertising Manager in Milton, FL
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    The company is bout to change

    Cons

    you Dont have enough employers

    Advice to Management

    Good job


  10. "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Communications full-time

    Pros

    There’s always room for growth at Cox.

    Cons

    Cons? Help me find one, because I have none.


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