Cox Communications Reviews | Glassdoor

Cox Communications Reviews

Updated October 14, 2018
1,922 reviews

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3.8
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Cox Communications President Pat Esser
Pat Esser
1,043 Ratings

1,922 Employee Reviews

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Pros
Cons
  • "Work life balance is always a problem in the US today" (in 29 reviews)

  • "Working in the call center is very stressful" (in 69 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (7)

    "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Communications full-time

    Pros

    I've worked on one if the markets as well as the corporate office in Atlanta and have seen the same thing in both instances. The leadership is open and accessible, the company goes out of it's way to show that employees matter and the benefits package is remarkable. There is also a lot if advancement opportunity that extend beyond Cox Communications into other companies under the Cox Enterprises umbrella.

    Cons

    I think the company is a bit too eager to celebrate everything in an effort to make everyone feel comfortable.

    Cox Communications Response

    Jun 22, 2018

    Employees matter, we couldn't agree with you more! It's a pleasure to hear that our company culture is reflected in each of our locations and positively received. Thanks so much for your feedback... More


  2. "Love it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cox Communications full-time

    Pros

    GReat benefits.
    You have your own cubicle.
    Fun environment.
    you can get compensation.
    can choose your own schedule based on progress on the job
    you can switch shift with other people who work for cox around the world

    Cons

    you have to have make sales or up sale even if that is not your job description. working in tech support made that a little hard because people was calling to complain, not buy something.

  3. "Great compensation and benefits but not much support for outsides sales roles in regards to leads or preset appointments"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Security Consultant in Gainesville, FL
    Current Employee - Business Security Consultant in Gainesville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cox Communications full-time (Less than a year)

    Pros

    The compensation and benefits are very competitive. They have a good bonus structure for those that can attain it

    Cons

    No support to outside sales staff, not much training to developer your knowledge of the product you sell

    Advice to Management

    Give more support to outside sales channel and better customer management system


  4. "Great Company with Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inbound Sales Representative in Las Vegas, NV
    Current Employee - Inbound Sales Representative in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Communications full-time (More than a year)

    Pros

    Good Benefits, Heavily discounted services

    Cons

    There are really no cons


  5. "Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Communications full-time

    Pros

    Great opportunity for cross-functional movement and experience.

    Cons

    Salary growth is limited with upward movement as an internal candidate versus an external candidate


  6. "Big Company Format"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Account Executive in Oklahoma City, OK
    Former Employee - Business Account Executive in Oklahoma City, OK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cox Communications full-time (More than 8 years)

    Pros

    Benefits are pretty good. Minimal Travel.

    Cons

    Poor management. Fail to promote from within as they keep hiring new management and directors from ATT. They will find a way to terminate you if you don't fit in. Continue to promote bullying management.

    Advice to Management

    Promote your own people.


  7. "Bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Installer in Las Vegas, NV
    Former Employee - Installer in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cox Communications full-time (More than 3 years)

    Pros

    Paycheck at the end of the week

    Cons

    No support from management, unrealistic expectations, long hours with not enough pag

  8. "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Chesapeake, VA
    Current Employee - Inside Sales Representative in Chesapeake, VA

    I have been working at Cox Communications full-time (Less than a year)

    Pros

    Commission plus Salary. Great Benefits

    Cons

    Low hourly pay must balance paying bills with your commision

    Cox Communications Response

    Oct 8, 2018

    Thanks for your review. We’re glad you find our benefits rewarding and we appreciate the feedback you’ve shared!


  9. "A Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Cox Communications full-time

    Pros

    Cox takes care of their employees. From benefits to employee assistance it is a company that values employees. The culture of inclusion and diversity is great as well.

    Cons

    It is unfortunate that new employees will no longer be eligible for a pension. But there is plenty of investment opportunities for retirement.

    Cox Communications Response

    Oct 8, 2018

    Taking care of our people is our M.O! Thanks for weighing in and providing your feedback. We appreciate your viewpoint!


  10. "Construction Planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - COnstruction Planner in Mesa, AZ
    Current Employee - COnstruction Planner in Mesa, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Communications full-time (More than 3 years)

    Pros

    Amazing leadership and team makes the experience second to none!

    Cons

    Stressful but plenty of support is available.

    Advice to Management

    Keep up the great work!


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