Cox Communications Reviews

Updated May 16, 2021

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4.1
79%
Recommend to a Friend
91%
Approve of CEO
Cox Communications President Pat Esser
Pat Esser
1,336 Ratings

Ratings by Demographics

This rating reflects the overall rating of Cox Communications and is not affected by filters.

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  1. 5.0
    Current Employee, more than 3 years

    Best job

    May 12, 2021 - Digital Sales Support Specialist in Chesapeake, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits, Free swag, Awesome pay

    Cons

    Shift bids based on ranking

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  2. 5.0
    Former Employee, more than 5 years

    great company to work for

    May 10, 2021 - Technician in New Orleans, LA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great company to work for with medical insurance and other benefits

    Cons

    long hours and a lot of customer service

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  3. 5.0
    Former Employee, more than 5 years

    Great company

    Apr 28, 2021 - Account Executive in Fort Walton Beach, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Competitive base pay and great commission structure with goals that are challenging but not unrealistic, Good benefits. Lots of opportunity for career growth and advancement or lateral moves. Atmosphere that fosters friendly competition and embraces diversity.

    Cons

    Allowances or reimbursement for mileage and tech tools needed for the job could be better.

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  4. 5.0
    Current Employee

    Cox does the right thing for customers and employees

    May 10, 2021 - Software Engineer-III in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Cox is committed to diversity and inclusion

    Cons

    Cox has a pretty liberal leaning

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  5. 5.0
    Former Employee

    Cox

    May 11, 2021 - Administrative/Clerical in Broken Arrow, OK
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Wonderful place to work ! Nibe

    Cons

    No negative issues at Cox.

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  6. 2.0
    Current Employee, more than 1 year

    Great Benefits

    May 10, 2021 - Retail Sales Associate in Oceanside, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The benefits are good and the pay is decent. The right management can make things amazing. It is also really nice to always have Sunday off

    Cons

    Very stressful trying to make numbers and are constantly reminded you can be written up and that enough write ups will lead to termination. Customers can be very demanding and this can also be exhausting and it can be very emotionally draining.

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  7. 4.0
    Current Employee

    N/A

    May 16, 2021 - Cox Technical Support in Chesapeake, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work environment steady pay

    Cons

    Many changes that you have to keep up with

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  8. 5.0
    Current Employee

    good

    May 10, 2021 - Data Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good work enviroment and work atomosphere

    Cons

    Some of tools used are out-dated.

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  9. 5.0
    Current Employee, more than 3 years

    Account managment

    May 2, 2021 - Direct Sales Representative in San Diego, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pay was relevant to the job requirements need to meet quots.

    Cons

    Working door-to-door is a tenuous task to do daily. Your expected to knock on 50 doors daily as a minimum.

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  10. 5.0
    Current Employee, more than 1 year

    Family Owned Enterprise - Good Company to work for.

    Dec 5, 2020 - Universal Home Technician in Springfield, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    **Company Pros** -Great Starting Pay (Best I've seen for careers not requiring college degree). -Opportunities for Advancement/Career Roles within Cox Family Enterprise). -Good Benefits (Medical, Vision, Dental, Ect). -Generous Paid-Time Off. -Community Service related Paid-Time Off. -Employee discounts on company services; Cable/Internet/Phone/Home Security. -Enterprise-wide discounts from other companies for various things. **Title Related Pros** -Fleet Vehicle to drive while on duty, and also to take home depending on location. -Outfit & Equipment provided. -Great Training The career is fulfilling and gives the technician a lot of freedom, provided that you enjoy helping clients & are a technical mindset oriented individual.

    Cons

    -Outside elements (Heat, Cold, rain, snow, hail, high winds). -Potential Hazardous environments (Crawl-Spaces, Attics, Potential Asbestos containing Buildings, Boiler Rooms, Electrical Rooms, ect.) -Physical Labor Intensive (Handling 95Lbs ladders, climbing high voltage power lines, drilling, pulling cable, ect.) -You have the potential running into pests & vermin, some more common then others. (Rats, Mice, Spiders, Insects, Snakes). -You have a high-risk of getting shocked. **Disclaimer: You are provided tools to identify voltage/electricity although considering you deal with electronics on a daily basis, you will eventually get some sort of minor shock.** Long Story Short; There are a lot of hazardous situations you will encounter in this career path, but if you use the safety tools provided by the company and are vigilant about your safety the risks are reduced greatly; although there is always the risk of getting seriously hurt or worse.

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    Cox Communications Response

    Employment Branding Specialist

    Hi and thanks for your feedback. We strive to provide great service to our customers, and a great place of employment to our team, so we take feedback like yours to heart. We will certainly consider what you have written and we very much appreciate the time you took to provide it.

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