Cox Communications Employee Reviews about "cable"

Pros

**Company Pros** -Great Starting Pay (Best I've seen for careers not requiring college degree). -Opportunities for Advancement/Career Roles within Cox Family Enterprise). -Good Benefits (Medical, Vision, Dental, Ect). -Generous Paid-Time Off. -Community Service related Paid-Time Off. -Employee discounts on company services; Cable/Internet/Phone/Home Security. -Enterprise-wide discounts from other companies for various things. **Title Related Pros** -Fleet Vehicle to drive while on duty, and also to take home depending on location. -Outfit & Equipment provided. -Great Training The career is fulfilling and gives the technician a lot of freedom, provided that you enjoy helping clients & are a technical mindset oriented individual.

Cons

-Outside elements (Heat, Cold, rain, snow, hail, high winds). -Potential Hazardous environments (Crawl-Spaces, Attics, Potential Asbestos containing Buildings, Boiler Rooms, Electrical Rooms, ect.) -Physical Labor Intensive (Handling 95Lbs ladders, climbing high voltage power lines, drilling, pulling cable, ect.) -You have the potential running into pests & vermin, some more common then others. (Rats, Mice, Spiders, Insects, Snakes). -You have a high-risk of getting shocked. **Disclaimer: You are provided tools to identify voltage/electricity although considering you deal with electronics on a daily basis, you will eventually get some sort of minor shock.** Long Story Short; There are a lot of hazardous situations you will encounter in this career path, but if you use the safety tools provided by the company and are vigilant about your safety the risks are reduced greatly; although there is always the risk of getting seriously hurt or worse.

Pros

Good pay for tenured employees

Cons

Cable won't be lasting very much longer, this coming from a 20 year employee. They will eventually subout all their work.

Pros

Autonomy, Healthcare, 401K, Independence, Pension

Cons

Management; doesn't know where company is going. people cutting cable

Pros

Large organization, nice campus, competitive pay, long term incentive plan.

Cons

Constant downsizing and restructuring. Unfortunately, the cable industry is being hit hard by cord cutting and Cox Communications is slow to react. Other cable companies are much faster about integrating new products and services and strategies. Cox used to have a family feel when it came to treatment of employees. -Those days are gone forever.

Pros

Best benefits hands down of any company out there. You will not find a better company for freebies, cheap insurance, free cable, and so much more. They even have an in house "save your butt fund" where they will cut you a check to help in the face of an emergency. The employees are like family. so much time off, fairs, travel, free swag, point system catalogue with everything from hair brushes to trips to Ireland. Just an amazing company to work for.

Cons

Company is losing a lot of money from internet only sales, and customers are not always treated best when they order "just internet". its discouraged and not as incentivized. Also, it's a cable company/internet, and customers are annoying to the point that if you work there long enough, no matter how good the benefits and pay is and they are unmatched, you will start to hate your job, and people. Cox customer base, especially in Louisiana are the most difficult, most annoying people to service. maybe I'm petty, but after a while, you just get so sick of the job. Very high turn over, but lots of room for advancement.

Pros

Employee Perks Company Culture Somewhat fast upgrading company vehicles and employee electronic devices. Pay raises once you figure out what they want to see on paper Free cable and internet services. Big benefit.

Cons

Unrealistic internal metrics Mad customers can and will lie to make your scorecard look bad. New positions can be created then taken away. Company culture changed. Cord cutters and the internet is eating away at the cable business like cellphones at away at the telephone business. Less workers will be needed over time. Seasoned workers moved on or retired. Brain drain.

Pros

Great people, important projects and much room for learning. The pay is amazing as well depending on your experience. still generous.

Cons

takes a while, if ever to hire contracts. Cable businesses and wire-line services are declining which can leave some uncertainties for another re-org, but they are trying their best to stay with the times. Needs to be more aggressive and less reactive.

Pros

Culture at Cox is amazing. Very employee focused. Strong benefits as well. Unique to be so Family oriented for a large company.

Cons

Lack of decision making can be frustrating. Many times the old cable crowd of leaders make short term cost focused decisions versus long term strategic and that is frustrating.