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Cox Communications Employee Reviews about "good benefits"
Updated Jan 20, 2021
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Approve of CEO
Pat Esser
1,366 Ratings
Pros
"Great benefits - remote work - flexible hours" (in 269 reviews)
"Good benefits, Good Product, good people" (in 196 reviews)
Cons
"Cable won't be lasting very much longer, this coming from a 20 year employee" (in 46 reviews)
"Not tech support but more of a robot now following a unstable program that doesn't know anything" (in 45 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Cox Communications and is not affected by filters.
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Reviews about "good benefits"
Return to all Reviews- Current Employee, more than 1 year★★★★★
Pros
**Company Pros** -Great Starting Pay (Best I've seen for careers not requiring college degree). -Opportunities for Advancement/Career Roles within Cox Family Enterprise). -Good Benefits (Medical, Vision, Dental, Ect). -Generous Paid-Time Off. -Community Service related Paid-Time Off. -Employee discounts on company services; Cable/Internet/Phone/Home Security. -Enterprise-wide discounts from other companies for various things. **Title Related Pros** -Fleet Vehicle to drive while on duty, and also to take home depending on location. -Outfit & Equipment provided. -Great Training The career is fulfilling and gives the technician a lot of freedom, provided that you enjoy helping clients & are a technical mindset oriented individual.
Cons
-Outside elements (Heat, Cold, rain, snow, hail, high winds). -Potential Hazardous environments (Crawl-Spaces, Attics, Potential Asbestos containing Buildings, Boiler Rooms, Electrical Rooms, ect.) -Physical Labor Intensive (Handling 95Lbs ladders, climbing high voltage power lines, drilling, pulling cable, ect.) -You have the potential running into pests & vermin, some more common then others. (Rats, Mice, Spiders, Insects, Snakes). -You have a high-risk of getting shocked. **Disclaimer: You are provided tools to identify voltage/electricity although considering you deal with electronics on a daily basis, you will eventually get some sort of minor shock.** Long Story Short; There are a lot of hazardous situations you will encounter in this career path, but if you use the safety tools provided by the company and are vigilant about your safety the risks are reduced greatly; although there is always the risk of getting seriously hurt or worse.
Continue readingHi and thanks for your feedback. We strive to provide great service to our customers, and a great place of employment to our team, so we take feedback like yours to heart. We will certainly consider what you have written and we very much appreciate the time you took to provide it.
- Current Employee, more than 5 years★★★★★
Pros
Company cares about their employees. Work Life Balance is excellent Pay and Benefits are good.
Cons
No one leaves or retires, so there are not a lot of opportunities for advancement. A lot of politics
- Current Employee, more than 5 years★★★★★
Pros
Good benefits, Good Product, good people
Cons
Fast Changing to keep up, commission changes
- Former Employee, less than 1 year★★★★★
Pros
They have good benefits for families
Cons
Popularity contest if you want to get a promotion
- Current Employee, more than 8 years★★★★★
Pros
Work/life balance, good benefits, caring company
Cons
Not paid enough, management lacks in some departments, challenging goals/quotas, very reactive instead of being proactive to changing market.
Continue reading - Former Employee, more than 3 years★★★★★
Pros
good benefits, 401k, inexpensive health insurance
Cons
pay, workload, constantly restructuring and expecting more of admins than possible with no extra pay. No boundaries to make themselves look good at the expense of your health.
Continue reading - Former Employee, more than 3 years★★★★★
Handling customer escalations, inside coaching line, quality control checking
RecommendCEO ApprovalBusiness OutlookPros
Good Benefits, Stable company, Room for promotion, Free cable and Internet, Health program to offset medical costs
Cons
too much micro-management, job could move to lower paid market,
Continue reading - Former Intern, less than 1 year★★★★★
Pros
Good benefits, consistent hours and generally nice people.
Cons
Some overbearing members of management.
- Former Employee, less than 1 year★★★★★
Pros
Pay and benefits are good
Cons
How they treat employees and only promote their friends even if they don’t do their job
- Current Employee, more than 3 years★★★★★
Pros
good benefits and pay is ok
Cons
monotonous call center typical job
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