Cox Enterprises Reviews | Glassdoor

Cox Enterprises Reviews

Updated June 21, 2018
173 reviews

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4.3
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Cox Enterprises President and CEO Alex Taylor
Alex Taylor
4 Ratings

173 Employee Reviews

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Pros
  • "Great work/life balance and great place to work" (in 24 reviews)

  • "they have great benefits for employees" (in 21 reviews)

Cons
  • "Upper management can be hesitant in taking risks, and is satisfied with the status quo" (in 7 reviews)

  • "There are no cons that I can think of" (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great employee-focused company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cox Enterprises full-time (More than 3 years)

    Pros

    Great pay and benefits, stable company.

    Cons

    A lot of middle management staff are long-term employees (12-15 years or service). Their decision making is often based on self-preservation more than doing the right thing.

    Advice to Management

    Move management staff into/out of positions such that no one person or department stops entertaining new ideas and evolving. Move some management resources around across divisions (CCI, CMG, CAI, and CEI)


  2. "Living in the grey"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Desk Analyst in Atlanta, GA
    Current Employee - Help Desk Analyst in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Cox Enterprises full-time (More than 3 years)

    Pros

    Decent benefits, decent pay, reasonable work/life balance

    Cons

    Everything is situational and you are constantly having to redefine what is correct for any given situation. The company isn't "policy" driven and never will be from what I've been told by HR and management. If you like structure and stability CEI is not for you. Also ego's are fragile in middle management and saying anything but yes to the wrong person can blacklist you from moving up.

    Advice to Management

    Consider that you aren't a 200 person company anymore and that there is a real need for tried and true policies to govern the organization and it's operations. You can still be "people" centric without the chaos the is working at CEI

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cox Enterprises full-time (More than 8 years)

    Pros

    Human capital focus by family owned company.

    Cons

    Would be great to focus more on corporate politics.


  4. "Talent acquisition stinks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cox Enterprises full-time

    Pros

    Nice offices. There are good people at the company in talent acquisition in the lower levels. That's all that can be said positive about the company

    Cons

    Management has turned over so much that staff morale is a very low. New management from collections positions came in has no exp in talent acquisition. Not sure how the company made such a decision when an experienced person can be brought in from outside the company to make things better. It's the fourth change at the top of talent acquisition in several years. The businesses see the problems and don't want to deal with talent acquisition.

    Advice to Management

    Restructure the group and bring better leadership or get rid of it and let the businesses do their own process. They do mostly anyhow.


  5. "Great values, rich history, execution-challenged"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Cox Enterprises full-time

    Pros

    Wonderful Cox family values
    Comfortable working environment with lots of nice perks
    Great people who genuinely care about employees and customers

    Cons

    Slow decision-making
    Lack of innovation means many of the business divisions are struggling

    Advice to Management

    Take more risks
    Accelerate the focus on identifying the new vertical(s) for investment


  6. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Specialist in Atlanta, GA
    Current Employee - Communications Specialist in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Enterprises full-time (More than 10 years)

    Pros

    Lots of great benefits and perks - particularly if you work at the Atlanta campus where there is a gym, cafeteria and other nice amenities. Fun atmosphere, lots of employee engagement events like spring socials (where Zak Brown played last year) and the company is big into providing community volunteerism opportunities.

    Cons

    Almost impossible to leave! The salary is very competitive for the region and the opportunities internally are nearly endless since you can transfer between divisions.


  7. Helpful (3)

    "Talent Aquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Talent Acquisition Consultant in Atlanta, GA
    Former Employee - Senior Talent Acquisition Consultant in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cox Enterprises full-time (More than 3 years)

    Pros

    Pros-Overall good company that does care about its employees from a high level.

    Cons

    Cox Talent Acquisition is an extremely toxic department to be a part of. The facts speak for themselves. They are on their 4th VP in a little over 3 years. There is consistent turnover to where it is not unusual for a customer to have gone through 6 different recruiters. The last VP thought it was a great idea to paint the walls of the department and purchase new office furniture while conducting layoffs. Needless to say, he was terminated. There is a lot of favoritism which is very noticeable thus not giving everyone the opportunity to advance. What started as a great idea with centralizing the recruiting model ended up turning into a disaster.

    Advice to Management

    Treat everyone fairly. Listen to concerns. Do not play favorites. There is a certain Director who will literally make people cry when they come to her. There needs to be an absolute revamp of current management who do just enough to get by and are not true leaders. If you want to further your career within the organization, this is not the department to do it.

  8. Helpful (2)

    "The culture varies by department and can be either really strong or toxic."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Atlanta, GA
    Current Employee - Director in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Cox Enterprises full-time (More than 5 years)

    Pros

    Great compensation and benefits package. Company looks after its employees. Privately owned with very successful revenue growth. Excellent campus facilities.

    Cons

    May end up working in a toxic culture depending on the department. Some leaders micromanage their people. HR and Talent acquisition are inconsistent in how they manage problem employees. Too many “yes” men.

    Advice to Management

    Don’t micromanage your people, embrace the the real culture of Cox and let your leaders be empowered.


  9. Helpful (1)

    "Miserable Performance Expectations - PERFECT JOB OTHERWISE!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cox Enterprises full-time

    Pros

    Bosses, Leadership are excellent. The Cox culture is worth the hassles of the job. You will enjoy your co-workers and feel welcomed.

    Cons

    Unfortunately they don't understand the importance of IT solutions. If you get stuck on their helpdesk, you'll be a password-reset robot for the long term.

    If you're lucky you'll be employed for IT literally anywhere else other than the basement.

    AVOID the Helpdesk.

    Advice to Management

    Continue to be awesome. I enjoyed the warm and family-like coaching styles and management techniques. Thank you!


  10. "Sr. Talent Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Talent Acquisition Consultant in Dallas, TX
    Current Employee - Senior Talent Acquisition Consultant in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cox Enterprises full-time (More than 3 years)

    Pros

    Benefits - Salary - Community - Peers - Management/Leadership - Internal Hiring Process - Room for Advancement is Amazing - Work/Life Balance - GREAT ORGANIZATION!!! :)

    Cons

    Currently - almost 3 years later - I have ZERO cons for Cox Enterprises.


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