Crabtree & Evelyn Reviews | Glassdoor

Crabtree & Evelyn Reviews

Updated September 5, 2018
130 reviews

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2.9
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David Stern
19 Ratings

130 Employee Reviews

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Pros
Cons
  • "Bad upper management unorganised very last minute with any changes" (in 13 reviews)

  • "Head office unfortunately only value money and not their employees" (in 6 reviews)

More Pros and Cons

  1. "Great company and culture, miss it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Crabtree & Evelyn full-time

    Pros

    Nice work environment, great regulars

    Cons

    Inconsistency at corporate offices, brand watered down by outlet versus full-price retail stores

    Advice to Management

    Go back to the companies heritage/roots


  2. "Selling Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Selling Supervisor
    Current Employee - Selling Supervisor
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Crabtree & Evelyn part-time (More than a year)

    Pros

    Great environment and good products

    Cons

    Not enough shipments coming to stores

  3. Helpful (2)

    "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woodstock, CT
    Current Employee - Anonymous Employee in Woodstock, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Crabtree & Evelyn full-time (Less than a year)

    Pros

    Great people in the Woodstock office.

    Flexibility

    Rebranding/product transformation

    Cons

    Overall it’s not a great culture and it’s unclear if leadership/management is will to change.

    Unfortunately making a mistake could put your job on the line.

    It’s chaos

    Advice to Management

    Support the people doing the actual work.


  4. "Zero job security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woodstock, CT
    Current Employee - Anonymous Employee in Woodstock, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Crabtree & Evelyn full-time (More than 5 years)

    Pros

    People at this company are great. HR really makes an effort to provide a nice work environment. Best effort is always put forward by employees, great teamwork.

    Cons

    Don’t expect any job security at all, layoffs are quite common. Firing and rehiring for the same position shortly thereafter is also common. Because of this the atmosphere is quite stressful and there is a lot of anxiety in the workplace.

    Advice to Management

    Keep your employees that love to work here, make it worth their while. You have some amazing people already - stop laying them off!


  5. "Part Time Sales Associate Crabtree & Evelyn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Crabtree & Evelyn part-time

    Pros

    Very easy job, not hard to sell products

    Cons

    Management in my particular store.


  6. Helpful (1)

    "Just don't....RUN RUN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Current Employee in Woodstock, CT
    Current Employee - Current Employee in Woodstock, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Crabtree & Evelyn full-time (More than a year)

    Pros

    A lot of smart and genuinely nice people working at this company. The pay and benefits are good.

    Cons

    Where can I start....it's very bad. Management speaks a lot about transformation, creativity and embracing new company values but it's all an act. The actual daily life for the staff is miserable by management design. And If you speak up your mind you will have a target on your back.
    - Management is made of a bunch of bullies and disrespectful folks at the Executive level
    - Financial challenges...which means job instability for all employees
    - Completely dysfunctional organization
    - The majority of the employees are either looking to jump ship or hoping for management change

    Advice to Management

    Just quit....go get another job, or retire.


  7. "Good Part time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder
    Former Employee - Key Holder
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Crabtree & Evelyn part-time (More than a year)

    Pros

    Good pay and lots of incentives

    Cons

    Working in the store alone

  8. Helpful (7)

    "Great Company Transforming for the Future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woodstock, CT
    Current Employee - Anonymous Employee in Woodstock, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crabtree & Evelyn full-time (Less than a year)

    Pros

    Great people
    Great benefits including the ability to bring your dog to work!!
    Opportunity to have an impact on the company
    Being a part of the future

    Cons

    Crabtree is going through transformation which can be challenging on an organization. I believe the energy and effort now will lead to their success in the future


  9. Helpful (5)

    "Disorganized Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Crabtree & Evelyn full-time (More than a year)

    Pros

    The company has mastered their brand with packaging and gifting, and always has great artwork to represent its products.

    The customer base is positive, mostly woman shopping for themselves. The discounts and sales are competitive, and there are rarely returns on products.

    Cons

    I worked overtime because no one was applying, and I was denied essential benefits when the time came. My manager at the time had melt downs in the back room, and talked down to me. I was passed over for promotion although I was a leader in sales, and knew the company culture well. The new manager was moody, and cold, and would say and do things that made everyone feel uneasy.
    There is inconsistency with company standards, when managers show up hours late everyday, yet feel empowered to lecture others. It makes it difficult working for a company trying to grow, when managers above are not compatible with their role.

    There were numerous shipments messed up. Every week, there were changes on how to process shipments, and emails all the time to count inventory. The company flys by the seat of its pants, but the workers are expected to be perfect Peter. It’s emotionally stressful, and sad.

    Advice to Management

    Be the best version of yourself. Put the effort in. Believe that no matter how good things are now, it can get even better.


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woodstock, CT
    Current Employee - Anonymous Employee in Woodstock, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Crabtree & Evelyn full-time (More than a year)

    Pros

    Great place to work. They have a corporate dog policy which is a great benefit. I love going into work and being able to see my coworkers dogs. They also have a great employee benefit program, we get a 50% discount on all products. Everyone that I work with are all friendly and inviting. Overall great place.

    Cons

    I don't really have any cons that I that I don't see the senior management haven't been trying to fix.


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